Overview

El Refugio

Cruz DE Tejeda S/N, 35328 Las Palmas de Gran Canaria, Canarias, Spain
+34 928 666 513

฿ 1,951+

Overall guest ratings

8.3/10 Excellent
Based on 683 reviews

Review highlights

  • 9.5
  • 9.5
  • 7.9
  • 4.9

Good to know

  • Friendly atmosphere
  • Good management
  • Friendly service

Nearby

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    About

    When visiting Tejeda, El Refugio is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Game room
    • Outdoor pool
    • Air-conditioned
    • Free parking
    • Pool table
    • Terrace/Patio
    • Restaurant
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 683 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
      10.0 "100% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 9.5 "Terrific location."
    • 7.9 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 5.0 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.4 "Only 54% said rooms were clean enough."
    • 4.9 "Value below average."
    • 1.7 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 519 reviews
    • 9.7 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
      10.0 "100% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.3 "Terrific location."
    • 8.2 "Amenities are good."
      7.1 "71% thought the building was wonderful."
      9.3 "93% found the grounds to be nice."
    • 7.9 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 6.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Average value."
    • 4.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      2.7 "73% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      2.2 "78% thought they were poorly maintained."
      3.2 "68% found problems with the furniture."
      1.5 "85% had problems with the shower."
      2.9 "Air conditioning was criticized by 71%."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 102 reviews
    • 9.6 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "Management was excellent, said 97%."
      9.7 "97% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.9 "Vibe was decent."
    • 5.3 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 61 reviews
    • 9.6 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
    • 7.8 "Good amenities."
    • 7.6 "Good breakfast."
    • 5.6 "Rooms are ok."
    Good to know
    "Friendly atmosphere"
    "Good management"
    "Friendly service"
    data provided by TrustYou

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