ข้อเสีย: There was an hour of delay from london to cologne and so the time was really poor and I didn't know if I would catch my next flight from cologne..But happily I got the flight..
One person of the (London to cologne ) crew wasn't really helpful even if I asked her twice about the flight.
Got bumped off the flight due to overbookingข้อดี: No notice just bumped off. Dad 87th birthday as good as missed. No explanationข้อเสีย: That I could not go and then needed to wait 5 hrs for next flight instead of getting me another flight with another airline
ข้อเสีย: Pay 3 Euros for a small bottle of water? You've got to be joking.