Overview

Kumamoto Hotel Castle
Best Housekeeping Staff

4-2 Joto Cho, Kumamoto 860-8565, Japan
+81 963 263 311

฿ 2,943+

Overall guest ratings

8.3/10 Excellent
Based on 592 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.8
  • 6.3

Good to know

  • Wonderful sightseeing
  • Near city centre

Nearby

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    About

    When visiting Hanabatacho, Kumamoto Hotel Castle is a great choice to consider. For a bite to eat, guests can check out Tour De Château, one of 3 restaurants, which serves dinner. Rooms offer deep soaking tubs, flat-screen TVs, and minibars.

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    Amenities

    • Free Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 592 reviews
    • 9.0 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
    • 8.8 "Generally very clean."
      8.1 "81% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.8 "Good breakfast."
    • 7.0 "Nice rooms."
      6.0 "Only 60% said rooms were big enough."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 6.3 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 6.1 "Vibe was decent."
      6.5 "Only 65% thought, the hotel was luxurious."
      6.7 "Only 67% thought, the hotel was stylish."
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    Overall rating

    8.5 Excellent
    Based on 219 reviews
    • 9.2 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.8 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 7.5 "Good breakfast."
    • 7.1 "Nice rooms."
      8.2 "82% said rooms were clean."
      8.8 "88% said the beds were comfortable."
      9.1 "91% thought the view was good."
    • 6.2 "Average comfort."
      5.9 "Only 59% said rooms were big enough."

    Overall rating

    8.7 Excellent
    Based on 148 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 8.1 "Breakfast is good."
    • 6.9 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 6.1 "Vibe was decent."

    Overall rating

    7.9 Good
    Based on 71 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
    • 8.9 "Generally very clean."
    • 8.1 "Breakfast is good."
    • 7.3 "Nice rooms."
    • 6.1 "Vibe was decent."
    • 4.9 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
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    Overall rating

    8.2 Excellent
    Based on 153 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 7.1 "Nice rooms."
    • 5.8 "Vibe was decent."
    • 5.3 "Average amenities."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Near city centre"
    data provided by TrustYou

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