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The check-in and check-out process is fast. The kids love the welcome cookies. The frontdesk staffs are very friendly and warm. The hotel should intorduce valet parking service.
Location was good and hotel breakfast was great as were the staff, very pleasant welcoming and very helpful. On that basis I would definitely stay there again. The room I had felt cold in its decoration and overlooked a train line which was noisy but infrequent. The shower took forever to heat up and I used it at max temperature and it wasn't that hot. But it was comfortable & clean, so ideal for just a night.
We had a huge appartment and it was more than great mainly with kids. Breakfast was good we cannot complain about it. The staff was very kind and polite so we are absolutely satisfied.
Lobby staff good help.Room only cleaned twice.Breakfast very average.Web sight not true amenities + rating. Because i took my mother it was good to have the extra space and would look for this sought of accommodation again although not this one.
Nothing. It was incomparable to the hotels in the city The front desk was not attentive. They were chatting with each other while attending to me. Absolutely ridiculous. The furnitures were old. The pictures in their website was so misleading. I asked for a non-smoking room but i was given a smoking room. It was such an uncomfortable stay. I could not wait to check out of the hotel. I will not stay there anymore.
The security of the building is good. A good quality apartment with a no frills amenity and worn out utensils. Basic toiletries, tea/coffee not provided. Poor Shuttle services. Noisy airconditioners and poor noise insulation. Bedlinen changed every 4th day!
Good location, wi-fi on the room, balcony in each of the rooms. The rooms are bit smelly also the hotel looks a bit old now. However for the price we paid we got a good service. Maybe I would like to have more choice for the breakfast.
Location was nearby to KLCC,National Zoo,KL Bird Park,China Town & MRT station. Hotel Staff have to be more active & fast service.
i like the location ,and it is very quite place to live . we feel very comfortable. my family had best time stay at a very nice clean. The hotle staff are very cooperative
We stayed in two one bed apartments. For the price, it was value for money. Nice to have two TVs in each apartment. Convenient launderette for guests. One apartment was fine but the other stank of stale smoke. Furniture was old and stained. We drove so it was OK but walking to KLCC would be a trek. Told that balcony door couldnt be opened unless we were staying over a month so we left the next day.
Beautiful apartment and very clean. Staff excellent
Nice room, good breakfast and kindly staff
The Suite was very spacious and modern. It had all the comforts that you would require and more. The Hotel was recently renovated and they couldn't have done a better job. I didn't like the location, in that, there wasn't any restaurants or grocery stores anywhere close. Also missing was free Breakfast which is the norm in that part of the world, ofcourse we were informed of this, on the Web Site, but unfortunately, we chose to ignore it.
Very nice rooms Check out procedure
The fact that the rooms had fully functional kitchen, fridge etc. Also that everything in the room was clean. The air-conditioning in the bedroom was blowing air that was not cold and that the controls on that air-con was not working properly. Did not alert reception as it was late and we were tired by then.
I like the room spacious, hotel services and facilities, location, friendly staff, and tranquality Some rooms have cockrouch and toilet not clean
the room was very big and had everthing we needed could change the menu gets a bit boring after a few days there
The two bedrooms apt. was big and spacy. Buffet breakfast was OK and the staffs at the restaurant are friendly. The cleaniness was not OK. We found cockroaches in the room, dusts and stains on furnitures.
Very good swimming pool. Personnal efficiency, friendly and amability
brekfast uselss very poor quality,cant even get a proper fried egg.
the chalet near the lake was nice and foods were perfect thats it. the reception was't good at all. staff were really rude n they dont know how to respect. well i just stayed for 1 night. i couldnt stay longer because of the employees. the place is kinda far from city.
view of lake no breakfast for free
The chalet facing the lake and the location is near the my sister wedding reception at Dewan Gemalasari RISDA. Ampang Road. If you have your own transportation, then shouldn't be any problem for you to travel, but if you don't, i guess you need to use a cab.
I have been staying in Flamingo more than 3 times because of the location. Good parking spaces The fact that I could hear my next door neighbour conversation made it a little bit uncomfortable.
the cleanliness reservation system
The staff were so friendly and helpful
1-the reception stuff were eager to help 2-Shuttle service
Good and soothing scenery for lake-view room. Not much choice of food for room service.
The rooms were clean and comfortable and suited our needs ok The breakfast was poor quality but ok
I had a whole apartment for myself including a separate bedroom, it was quiet, individual Aircon and windows to open, perfect location for business, shopping and relaxing. When possible I will book this hotel again. No
spacious, great city views We did not recieve wake up call on morning of departure this could have been disaterous as we had to catch international flight.
great rooms (2 bed ) excellent city location and view , room service food actually quiet good and cheap . clean rooms and pretty good staff if you can speak a little bahasa . overall great value.
good location,very near to KLCC by car. Good room size for travelling with family the room is quite clean but it may need some renovation to be better.
it was spacious enough, that allowed us to relax in the apartment. the astro connection was down.
Suite for me, my wife and our 26 year old son comprised a Twin and Queen sised room, large divided room with basic kitchen facilities, just a little distant from the centre for my tastes, but My wife would disagree. staff were very friendly and helpful. Free internet use in the lobby! Breakfast, nothing special. Pool has great sunset view of the Petronas Towers! Overall it was pretty good value.
Appartment was clean and tidy. Plenty of room for a family group. More tourist information and staff who could give advice on what to see and where to go.
the hotel was fair in their performance they can be better, but i dont know why there is no care from the staff and management the reception lady was not freindly at all
The stuff is helpful and you feel comfortable there. the resturant, room service close at 11pm and i think they shoud open 24 hours. and the clean of the appartment not that much clean speacially the kitchen( i found cocorige)