Hotel was close to Chinatown, BD Plaza, and other shopping plazas. Rooms decor was quite old, staff gave wrong information on tours and travel, and the even though we asked for non-smoking room the room still was stinking with the smell.
Family room was good!
1. Friendly staff 2. Cleanliness 3. Convenient, on Pudu, Within walking distance of Bukit Bintang 4. Decent restaurants 1. Pricing Ringgit @3.3 to the USD, 10% overcharge! 2. Weak, slow WiFi, no CAT5 connection. 3. Few TV channels 4. Tiny pool, gym.
I was very sick while staying at the Hotel and the staff assisted by getting a Doctor & Nurse to attend me in my room.
The hotel was in a good location between Bukit Bintang and China Town. Breakfast wasn't amazing but did the job. There was no free wireless internet. The free shuttle is pointless. Everything is walking distance anyway.
The hotel is close to Jalan Alor and about a 15 minute walk to Pavillion Mall, Bukit Bintang, and Bar Street. The facilities of this hotel are completely outdated and in need of serious repair and upgrading to warren the price. The hotel smells of mildew, has old carpets, and all of the fixtures and furniture are worn. The staff tries to help, but they have limited power and can be snippy. We needed a roll away bed and when it finally came to the room (we asked at check in and had to call 2 more times) it had bed bugs and my legs were bitten incessantly over night. Additionally, our room smelled like cigarette smoke even though the hotel insisted it was smoke free. Finally, we needed a taxi to KL Sentra at 2:30 am. We told them well in advance and they wouldn't help. They told me to use GrabCar instead.
City location but construction in neighborhood detracted from the convenience of hotel location. Lack of proper sidewalks getting to and from hotel
Location is ok Room is dirty Bathroom is dirty No towels
only cold water in shower, remote control was broken, no one did anything for these thing when we said to reception when we arrived to hotel
yes the pool
The location is good and nearby to bukit bintang At the time of check in our room was not ready... so we had to wait couple of hours in reception...
Not much Not clean and not comfertable.
The location the breakfast and the location
Centrally located Language of staff. They do not understand English properly.
Although I had booked a Deluxe Room with a Queen size bed, we only got two single beds and we had to manage somehow for 3 nights with two single beds
None at all. I don't think that I will stay at that hotel again The hotel room are small. No bar fridge and the staff are not well train.
The staff were very helpful the rooms have poor airconditioning
Friendly staff, clean good location, nice breakfast.
Quite central Arrived to find trainee staff booking us into rooms which were totally poor in quality compared to what was advertised on website. Made to wait for over an hour before the hotel manager arrived and was offered only one room booked as promised (for a group of 6). A group had to stay in substandard room. The room had begbugs too. Will not be recommending to others.
It's very convenient to go anywhere
Close to KL's excellent railway network. Located in a vibrant area that is of interest to tourists. Their restaurant advertisers and charges for 'mineral water' but serves opened bottles of what is probably tap water. My room had no window or natural light.
The hotel staff is friend and willing to help. The location. it is difficult to locate the hotel for those who drive.
location The restaurant for the residences on level 6 was very poor. The food was ill prepared, cold and poor service. I had to send back a loaf of bread back that was full of mould - the chef should have seen that before putting it out. The hot food was cool and the cold food was warm - very disapointing on variety and presentation.
The rooms were small but thoughtfully appointed. The cafe was decent and there is no shortage of great food nearby. The staff was extremely friendly and helpful. Great value! Located almost midway between the two nearest train lines made getting around a bit more work.
Nothing. I found the hotel horrible. Bad location, poor views of the city and extremely dirty. Hairs in the bathtub, absolutely filthy. Staff not very friendly, they gave us a double room instead of a twin, was difficult to change it. Wi fi worked only next to the rooter. The landline phone did not work also.
Close to the Mono rail and China Town The selection for breakfast was the same and very limited. The room was a bit stuffy with not being able to open the windows. Was not offered a non smoking room.
It is a good family hotel. The prices are reasonable and facilities are of good standard.
The good location : in 5 min. You are in China Town and in 20 min. to Petronas. 1.st) The cleanliness of bathroom isn't the maximum. 2.nd )My booking rate was 113,05RM and I paid at the check-out 130,00RM .
Sorry, nothing about the hotel is to my satisfactory. I would never stay at this hotel again. Everything, I did not enjoy my stay at this hotel.
There were not many choices of food for breakfast. I stayed there for 3 nights and every morning I ate the same thing.... Another thing was that there were not many shops nearby. I had to walk for about 15 minutes to get to the nearest 7-11.
i just want to relax after office hour.. i'm not sure, beside spa, what else services Midah has? Parking space too narrow and limited/
It's gonna be old and need to renew.
The receptionist is very friendly and helpful, the location is at very strategic place near the china town, the room is clean. It is too expensive for the room that small, there is no safe deposit box in the room, the breakfast is too standard and tasteless.
One of the receptionist name Susan was so helpful on my arriver and based on this I might be going back for a vacation trip The food was not up to standard. I order meatball and it was all burned when served
Perfect location in china town, friendly staff who greet you at all times and a good breakfast buffet No complaints only a remark that the tv only had 15 channels most of them being chineese and malay, also i found the elevator to be very very slow ( stayed on the 13th floor
Tthe view from our room. We looked right at the Petronas Towers. You can hear the streetnoise through the closed windows at night...
its location the room was not properly tidy-up. spoilt hairdryer
The location in China town. The room was not very clean when we check in. I did complain to the reception but nobody came to clean it the same day. The morning after I told it to the cleaning staff and they clean it well.
Well, the bed was comfortable and the room is in the high floor where we can get a good view of the city. the aircon was noisy, there was no toothpaste nor toothbrush.there wasnt any slippers.there was no swimming pool.
Excellent value for money; great location. Buffet breakfast was very good. Staff were good but not great; so long as you don't require anything special from them (re: I had to fax things internationally from the from desk, which took ages, and they gave me incorrect phone messages) they are fine. For all other purposes, hotel was excellent.
Well, to put it short, these are somewhat 3* (if not less!) rooms in a 4* building. The hotel could have been all right for an overnight stay at a lower price, but certainly not if you were about 4* service. Major problems were strong smell of paint and extremely noisy air-conditioning. A number of small yet annoying faults, such as absence of towels, blocked sink etc. - adding up to a definitely negative impression.
It is located in heart of the city and good for shopping and touring around the city.
Great value for money and centrally located in Chinatown Lack of flexibility for late checkout
The cleanliness and the free wi-fi internet access. Security of the room by access card.
WIFI, internet speed is fast room service, need some improvement
primarily its location, also no bities of any sort.Short on value for money, long on location and staff.
Quite centrally located hotel,clean,good value for money,no hidden costs. Hotel was vey difficult to find,as it is located right in the middle of the night market.As we were arriving around 6pm the whole street was closed for shopping.
The possibility to add a breakfast to your room booking and the low booking fee.
A haven of tranquility right in the middle of china town and the market There are many cheeper options around.
Clean, spatious rooms at an affordable rate. While the hotel can be reached through bus connections these are at times erratic, so it could be that you're waiting a long time to head into the inner city.
Service is good. No parking space and I have to pay very high parking cost.
One free bottle of water per person every day. Very quiet room. Good location. Breakfast buffet quite limited and not the best in taste (very weak coffee). Staff is friendly, but only when you draw their attention to yourself (sometimes they don't even notice you coming in). Hotel dares to charge for keeping your bags after check-out time (which in fact is 12 pm), even if it is only 1 hour...
the room was ok in size..clean..and quiet with open window to view main china town shopping lane..staff also very helpful none
The receptionnist had a good English (easy to communicate), The location was perfect (2min walk to Central Market) and even if it was in the middle of China Town, it was not noisy, the room was very clean Even though we knew it, there was no window (a bit sad without outside light), Airco without remote control (but was not too cold), no remote control for television, no food available, Wifi access in the room was difficult (but when you had it, it was very fast), the shower was not very strong but ok, no safety box available in the room
Location, value, I have difficulty with not having a window
Good value for money for holiday travellers. Location close to lrt Noisy at night. Can hear what happened in adjoining rooms.
central no free internet
Location. Free use of security lockers in foyer. Signage quite poor from street. No food available. Double bed room have NO window!
It is right in the middle of all the markets. All different kinds of food just around the corner and only a short walk to some of the sights. The staff on the front desk were rude and not very helpful. The toilet in our room broke and wouldn't flush and they were not impressed when we complained about this. Sometimes the wifi works, sometimes it doesn't.
Nice place near the city center. WiFi available from the room - very useful. Clean rooms. Very good for it's price.
Location, location, location. Staff needs to provide more accurate infomation about transportation.
We love it's location at the heart of the buzzling China Town At the point of arrival, we realised that the Standard room we had booked didn't come with any windows. This was very different from the picture we saw during our booking process. We had to upgrade to their Delux room and paid more as we wanted a window in the room.
Convenient & Clean
Very helpful staff. Convenient location for China town and trains.
Convenience, comfort, easy to locate, safety and staff are friendly too.
quite near to town center.Quite convinience for drive trip.
The family room size is quite suitable to me because i have 3 kids age from 7 to 11 years old. Within working distance to monorail station and petaling street.Free shuttle services to Bukit bintang shopping centre and KL Tower save me transportation charges. The room bed sheet has some ants and the window locker was broken.
the view is good , we can see the twin tower. why don't have water machine for drink, is really a 3-star hotel? even 2-star hotel have one.
Very good place to spend a night with such a affordable prize! Rooms are clean, toilets are good and the breakfast is ok ok. If you want to stay in KL just for a night with all basic needs, this is the perfect hotel. There nothing to see around the hotel...
The location is quite good ; the room was clean and even better that i expected for that price /// breakfast was super bad ! Well, we paid by cash straight away for 5 days on check-in . The next day i got the letter from booking.com telling that we didnt check in so the hotel charged my credit card!! I asked at the reception but first they didnt understand what i was saying and answering like " Yes, we charged the credit card " ..."yes, you paid by cash" ????what????? Well, im not the english native speaker so i usually never complain about how others speak english but it was really the first time i had such hard times talking to receptionists ....the long story short they said that it was their mistake and they r going to give the money back.......still waiting..........also the a/c didnt work properly and it was kind of very hot at nights .
Good Location poor Brackfast
Good parking, very close to Chinatown, the room was fine, very comfortable pillow Choice for breakfast limited
free car parking , big rooms , one of the staff is very active and helpful his name is Islam never change the bed sheet , not clean towels , poor room service , really annoying calls at checkout time , no tissue
Good enough to return Price
there are a lot of craters on the room,you will have to sleep lights on to be able to see anything moving towrds you if wakened.
We arrived after midnight but still were shown courteously to our room. I think the internet in the lobby should be free for guests.
the air cond is not cold enough
The locality and the accessibility of the markets A few items in the room needed attenton. The shower facilities left something to be desired.
This hotel is situated within the shopping area of Petaling Street and pretty easy to get everything . It seems that centralized air conditional has bothered my trip at this hotel.
Location the distance between hotel and parking area is not convenient.
Wifi free and very clean hôtel
Excellent location. Pleased that it was quieter than we expected - no night or early morning noise as street is pedestrianised. Air con worked well. Water was hot. Room and beds were very clean. Tea was always available. Staff were helpful and pleasant. Rooms were windowless and smaller than expected with only just space to move around the bed. Room had a slight mouldy smell from air con.
the position is good.nearby the pudu bus station.very convinience. it is difficult to go to the hotel with big baggage,as too many people on the way there.
Very good staff, try to help in everything. Clean rooms. Just fantastic location especially for tourists - Petaling street. Lots of cheap chinese food around hotel. WiFi is free, available even in the rooms! Some rooms are without windows, but that is normal for Malaysia, and you always can choose it before booking. Even living in the room without windows is not very bad.