Overview

V'La Heritage Hotel

21, Jalan Berangan, Off Jalan Changkat, Kuala Lumpur 50200, Malaysia
+60 321 100 117

฿ 616+

Overall guest ratings

6.4/10 Good
Based on 805 reviews

Review highlights

  • 9.2
  • 8.9
  • 6.1
  • 3.9

Good to know

  • Good restaurants & bars in the area

Nearby

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    About

    Located in Bukit Bintang, this hotel is within a 15-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Petronas Twin Towers and Petaling Street are also within 1 mi (2 km).

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    Amenities

    • Free Wi-Fi
    • Internet
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 805 reviews
    • 9.2 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      8.9 "Near to public transport, according to 89%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Bar is amazing."
    • 8.2 "Food is delicious."
    • 6.8 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.7 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
      5.7 "Only 57% thought the service was professional."
    • 6.1 "Breakfast is mediocre."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      1.9 "81% said rooms were small."
      0.7 "93% said the bathroom was dirty."
      1.8 "82% thought they were poorly maintained."
      3.8 "For 62%, the rooms looked old."
      0.7 "93% criticized the small bathroom."
      4.4 "56% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      1.9 "81% said rooms were small."
      0.7 "93% criticized the small bathroom."
    • 3.0 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
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    Overall rating

    6.6 Good
    Based on 434 reviews
    • 9.2 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.1 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      2.4 "76% said rooms were small."
      0.8 "92% said the bathroom was dirty."
      2.3 "77% thought they were poorly maintained."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."
      2.4 "76% said rooms were small."
    • 2.9 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
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    Overall rating

    5.5 OK
    Based on 56 reviews
    • 8.8 "Location is great."
    • 6.6 "Service is ok."
    • 6.0 "Breakfast is mediocre."
    • 3.3 "Rooms are not good."
      2.6 "74% said rooms were dirty."
      3.0 "70% didn't like the uncomfortable beds."
    • 2.9 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
    • 2.6 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."

    Overall rating

    6.3 Good
    Based on 24 reviews
    • 9.3 "Terrific location."
    • 3.7 "Rooms are not good."
    • 3.3 "Not very clean."
    • 2.9 "Quite uncomfortable."

    Overall rating

    6.2 Good
    Based on 289 reviews
    • 9.2 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
    • 6.7 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.5 "Service is ok."
    • 5.9 "Breakfast is mediocre."
    • 4.0 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      3.7 "63% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.9 "91% said the bathroom was dirty."
      4.3 "57% thought the tv was sub-standard."
      1.6 "84% said rooms were small."
    • 3.2 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      1.6 "84% said rooms were small."
    • 2.8 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    View all review categories
    Good to know
    "Good restaurants & bars in the area"
    data provided by TrustYou

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