Overview

The Ritz-Carlton Kuala Lumpur
Top Family Hotel

168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 428 000

฿ 4,789+

Overall guest ratings

9.0/10 Excellent
Based on 1,200 reviews

Review highlights

  • 9.2
  • 9.2
  • 8.6
  • 5.0

Good to know

  • Friendly atmosphere
  • Professional service
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Discover the exclusive Ritz-Carlton, Kuala Lumpur and experience a place where ancient rivers converge and a modern city beckons guests to explore the sights, sounds and flavours of Malaysia.Located downtown in the Golden Triangle business district, guests at this distinctive five-star luxury hotel in Kuala Lumpur can enjoy convenient access to upscale shopping, dining and entertainment. Home to the magnificent Petronas Twin Towers (a 10 minute walk from the Hotel via an air-conditioned walkway), Kuala Lumpur is also rich in culture and traditions.At The Ritz-Carlton, Kuala Lumpur, guests can indulge in soothing spa treatments, award-winning cuisine or simply relax in the exceptional comfort of their rooms and take in the best that KL has to offer.

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    Marriott

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Gift shop
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry service
    • Room service
    • Child pool
    • Beauty salon
    • Air-conditioned
    • Safe
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    Based on 1,200 reviews
    • 9.2 "Excellent value."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.7 "77% were impressed by the valet service."
      10.0 "100% said the concierge service was amazing."
      10.0 "100% found the restaurant service to be one of the best."
      8.0 "Management was excellent, said 80%."
    • 8.0 "Breakfast is good."
    • 7.9 "High comfort."
      8.8 "88% thought rooms were spacious."
      7.0 "70% were satisfied with the air conditioning."
    • 5.0 "Bar is ok."
    • 4.3 "Pool is below average."
    • 2.8 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    Based on 324 reviews
    • 9.2 "Excellent value."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 8.3 "Very nice wellness & sports facilities."
    • 8.1 "Breakfast is good."
    • 7.0 "Good amenities."
      6.9 "69% thought the building was acceptable."

    Overall rating

    8.9 Excellent
    Based on 612 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
    • 9.0 "Excellent value."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.8 "High comfort."
      8.8 "88% thought rooms were spacious."
    • 4.3 "Pool is below average."
    • 2.5 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 132 reviews
    • 9.3 "Excellent value."
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.1 "Breakfast is good."
    • 7.8 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 7.7 "Nice rooms."
      8.8 "88% thought rooms were spacious."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."

    Overall rating

    8.7 Excellent
    Based on 132 reviews
    • 9.2 "Terrific location."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.1 "Food is delicious."
    • 8.1 "Breakfast is good."
    • 7.4 "Good vibe."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 4.0 "Pool is below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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