Overview

Novotel Krakow City West

Armii Krajowej 11, 30-150 Krakow, Malopolskie, Poland
+48 126 226 400

฿ 1,532+

Overall guest ratings

8.4/10 Excellent
Based on 893 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.0
  • 6.6

Good to know

  • Clean rooms
  • Professional service

Nearby

    show all

    About

    You will love the 4-star Novotel Kraków City West hotel with elegant interior, cozy library, stylish bar and colorful area for kids. Big rooms, wooden furniture in warm colors and free WIFI guarantee a comfortable stay for holidays and business trips. Our guests can enjoy an indoor swimming pool or relax in the sauna. At Novotel we care about your wellbeing, and dinner in our stylish restaurant will be a perfect end to a wonderful day.

    Less More
    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Casino
    • Game room
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Childrens programmes
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 893 reviews
    • 10.0 "Incredible bar."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.4 "Breakfast is good."
    • 7.9 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.6 "Location is acceptable."
      6.0 "Only 60% were satisfied with the proximity to sightseeing."
    • 4.9 "Pool is below average."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 464 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
    • 8.0 "Breakfast is good."
    • 7.7 "Internet works."
    • 7.1 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      9.1 "91% said rooms were clean."
      7.5 "75% appreciated the modern rooms."
    • 6.6 "Average value."
    • 6.4 "Location is acceptable."
    • 4.7 "Pool is below average."
    • 4.4 "Wellness & sports facilities were not very nice."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 285 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 8.0 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 7.1 "Nice rooms."
      8.6 "86% said rooms were clean."
      9.4 "94% thought rooms were spacious."
    • 6.9 "Average value."
    • 6.4 "Location is acceptable."
    • 5.2 "Pool is mediocre."
    View all review categories

    Overall rating

    7.7 Good
    Based on 17 reviews
    • 9.3 "World class service."
    • 7.4 "Tasty food."
    • 6.2 "Location is acceptable."

    Overall rating

    8.2 Excellent
    Based on 125 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.1 "Breakfast is good."
    • 7.8 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 7.3 "Tasty food."
    • 6.9 "Location is acceptable."
    • 4.7 "Pool is below average."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Professional service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close