Overview

Hotel City SM Business & Spa

Gajowa 16, 30-426 Krakow, Malopolskie, Poland
+48 122 666 021

฿ 1,208+

Overall guest ratings

7.4/10 Good
Based on 266 reviews

Review highlights

  • 9.6
  • 8.6
  • 6.4
  • 5.5

Good to know

  • Very quiet
  • Accessible parking
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Hotel City SM Business & SPA is located just 2.5 miles from the Krakow city centre. It features an indoor pool and a wellness centre. The spa and wellness centre includes also a sauna, a steam room, a fitness room and a new Neogi Flamingo anti-ageing capsule. Guests are offered discounts in the wellness centre. Prior reservation is necessary and pool and wellness facilities are available at extra charge. This hotel offers you single, double and triple rooms with private bathrooms and free internet access. City SM Hotel also features a restaurant serving regional and international cuisine, and a café-bar with a lovely terrace in the garden. The surrounding area offers a convenient access to several main roads. Nearby attractions include the Sanctuary of Divine Mercy in the district of Lagiewniki, and just 1,641 feet away guests will find Zakopianka Shopping Centre.

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    Amenities

    • Babysitting or child care
    • Business centre
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 266 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 8.0 "Pool is good."
    • 7.7 "Good vibe."
    • 7.2 "Good location."
      9.1 "Great parking, according to 91%."
    • 6.4 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 5.5 "Food is average."
    • 3.9 "Rooms are not good."
      3.9 "61% complained about the bathroom."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 133 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 7.5 "Good location."
    • 6.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.2 "Rooms are not good."

    Overall rating

    7.4 Good
    Based on 42 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 4.4 "Rooms are not good."

    Overall rating

    7.3 Good
    Based on 90 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 7.1 "Good location."
    • 6.4 "Average comfort."
    • 3.6 "Rooms are not good."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Very quiet"
    "Accessible parking"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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