Overview

The Jesselton Hotel
Best Housekeeping Staff

69, Gaya Street, Kota Kinabalu, Malaysia
+60 8822 3333

฿ 1,719+

Overall guest ratings

8.2/10 Excellent
Based on 946 reviews

Review highlights

  • 10.0
  • 9.2
  • 6.8
  • 6.1

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

    show all

    About

    When you stay at The Jesselton Hotel, you'll be within a 10-minute drive of Likas Stadium and Sabah State Mosque. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms offer flat-screen TVs, refrigerators, and room service.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Bar/Lounge
    • Cable or satellite TV
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,016 reviews
    • 10.0 "Wonderful beach."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      7.7 "Easily accessible by car, said 77%."
      9.2 "92% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.0 "Housekeeping was great, according to 80%."
    • 8.5 "Food is delicious."
    • 8.2 "Generally very clean."
      8.2 "82% said rooms were clean."
      8.7 "87% thought it was clean."
    • 6.8 "Average comfort."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 6.1 "Rooms are ok."
      5.0 "Only 50% thought the air conditioning was adequate."
      6.3 "Only 63% thought the shower was ok."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.3 "Breakfast is below average."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 538 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      7.6 "Easily accessible by car, said 76%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.4 "Food is delicious."
    • 8.3 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.4 "84% thought it was clean."
    • 6.7 "Average comfort."
    • 6.5 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.2 "Only 52% thought the furniture was functional."
    • 5.1 "Vibe was decent."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 3.1 "Awful breakfast."
    • 2.3 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 243 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 8.4 "Food is delicious."
    • 8.1 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 6.6 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.9 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
    • 3.1 "Awful breakfast."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    Based on 30 reviews
    • 9.3 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
    • 5.2 "Vibe was decent."

    Overall rating

    8.5 Excellent
    Based on 203 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.5 "Food is delicious."
    • 8.0 "Good value."
    • 7.1 "High comfort."
      8.3 "83% thought rooms were spacious."
    • 6.3 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
    • 5.6 "Vibe was decent."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 3.1 "Awful breakfast."
    • 2.4 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close