Overview

Mandarin Hotel
Top Airport Hotel

No. 138 Gaya Street, Kota Kinabalu 88820, Malaysia
+60 8822 5222

฿ 1,031+

Overall guest ratings

8.8/10 Excellent
Based on 1,582 reviews

Review highlights

  • 9.7
  • 9.4
  • 8.8
  • 6.0

Good to know

  • Clean rooms
  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    Located in Downtown Kota Kinabalu, this hotel is 0.1 mi (0.2 km) from Gaya Street Sunday Market and within 3 mi (5 km) of Sabah State Mosque and Likas Stadium. Atkinson Clock Tower and South Sea Sanctuary are also within 5 minutes.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry service
    • Room service
    • Restaurant
    • Coffee shop
    • Airport shuttle
    • Meeting/Banquet facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 1,582 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.6 "96% said the reception staff was great."
      9.3 "93% were happy with the shuttle service."
      9.2 "Management was excellent, said 92%."
      9.4 "Housekeeping was great, according to 94%."
      9.1 "91% said the concierge service was amazing."
      8.3 "83% were happy with the room service."
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
      9.2 "92% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Bar is amazing."
    • 8.5 "Generally very clean."
      8.6 "86% said rooms were clean."
      8.6 "86% thought it was clean."
    • 7.3 "Good vibe."
      7.5 "75% thought, the hotel was modern."
      7.2 "72% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 6.0 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.4 "54% thought the minibar was ok."
      5.1 "For 51%, maintenance was acceptable."
      6.8 "Cleanliness of the bathroom was average, said 68%."
      5.8 "58% thought the bathroom was big enough."
      5.7 "Only 57% thought the air conditioning was adequate."
      5.2 "Only 52% thought the furniture was functional."
    • 4.3 "Breakfast is below average."
    • 4.2 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 854 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.6 "96% said the reception staff was great."
      9.3 "93% were happy with the shuttle service."
      9.4 "Management was excellent, said 94%."
      9.3 "Housekeeping was great, according to 93%."
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      8.9 "89% appreciated the closeness to the beach."
    • 8.4 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.6 "86% thought it was clean."
    • 7.2 "Good vibe."
      7.5 "75% thought, the hotel was modern."
    • 6.1 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.3 "53% thought the minibar was ok."
      6.6 "Only 66% thought the shower was ok."
      5.9 "Only 59% thought the air conditioning was adequate."
      6.9 "Cleanliness of the bathroom was average, said 69%."
      5.2 "Only 52% thought the furniture was functional."
    • 4.5 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.3 "Breakfast is below average."
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    Overall rating

    8.8 Excellent
    Based on 363 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.7 "97% said the reception staff was great."
      9.4 "94% were happy with the shuttle service."
      9.4 "Management was excellent, said 94%."
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 7.2 "Good vibe."
      7.2 "72% thought, the hotel was modern."
    • 5.2 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
    • 4.5 "Breakfast is below average."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      3.1 "69% said rooms were small."
      1.9 "81% thought it was too noisy."
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    Overall rating

    8.7 Excellent
    Based on 363 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.6 "96% said the reception staff was great."
      9.3 "93% were happy with the shuttle service."
      9.5 "Housekeeping was great, according to 95%."
      9.3 "Management was excellent, said 93%."
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
    • 8.5 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 7.4 "Good vibe."
      7.9 "79% thought, the hotel was modern."
    • 6.2 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      5.5 "55% thought the minibar was ok."
    • 4.4 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou
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