Overview

Hotel Okura Kobe
Top City Hotel

2-1 Hatoba-Cho, Chuo, Kobe 650-8560, Japan
+81 783 330 111

฿ 3,549+

Overall guest ratings

8.8/10 Excellent
Based on 4,984 reviews

Review highlights

  • 9.3
  • 8.7
  • 8.5
  • 3.8

Good to know

  • Good shuttle service
  • Professional service
  • Great view
  • Friendly service

Nearby

    show all

    About

    Situated by the ocean, Hotel Okura Kobe is a great choice for a stay in Bentencho. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at RESTAURANT EMERALD, one of 4 restaurants, which serves French cuisine and is open for lunch and dinner. A bar/lounge and a health club are other highlights, and rooms at this upscale hotel offer up nice touches like deep soaking tubs and pillow menus.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Train station shuttle
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 4,984 reviews
    • 9.3 "Internet works perfectly."
      9.1 "91% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.8 "88% were happy with the shuttle service."
      7.8 "78% were happy with the room service."
      9.5 "95% said the recreation staff was great."
    • 8.5 "Rooms are great."
      9.7 "97% thought the view was good."
      9.0 "90% thought rooms were spacious."
      8.3 "83% said rooms were clean."
      7.3 "73% liked the big bathroom."
    • 8.3 "Breakfast is good."
    • 7.7 "Good location."
      9.6 "96% liked the proximity to sightseeing."
      7.9 "Easily accessible by car, said 79%."
      7.1 "City centre within easy reach, said 71%."
      8.0 "80% enjoyed the restaurants & bars nearby."
    • 3.8 "Wellness & sports facilities were not very nice."
      1.7 "83% were unhappy with the sauna."

    Overall rating

    8.8 Excellent
    Based on 1,844 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      9.0 "90% were happy with the shuttle service."
      7.4 "Housekeeping was great, according to 74%."
    • 8.8 "Rooms are great."
      9.7 "97% thought the view was good."
      9.5 "95% thought rooms were spacious."
      8.5 "85% said rooms were clean."
      7.7 "77% liked the big bathroom."
    • 8.7 "Breakfast is good."
    • 8.5 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 7.4 "Good location."
      9.6 "96% liked the proximity to sightseeing."
      7.1 "City centre within easy reach, said 71%."
      7.3 "Easily accessible by car, said 73%."
    • 3.9 "Wellness & sports facilities were not very nice."
      4.7 "53% didn't like the fitness area."

    Overall rating

    8.7 Excellent
    Based on 2,192 reviews
    • 9.1 "Internet works perfectly."
      8.9 "89% said the wifi quality was great."
    • 8.5 "Rooms are great."
      9.6 "96% thought the view was good."
      9.0 "90% thought rooms were spacious."
      8.0 "80% said rooms were clean."
      7.4 "74% liked the big bathroom."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.1 "91% were happy with the shuttle service."
      7.4 "74% were happy with the room service."
      7.1 "Housekeeping was great, according to 71%."
    • 8.0 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      8.1 "Easily accessible by car, said 81%."
    • 7.9 "Good breakfast."
    • 3.5 "Wellness & sports facilities were not very nice."

    Overall rating

    9.3 Excellent
    Based on 199 reviews
    • 9.0 "World class service."
      8.9 "89% were happy with the shuttle service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Rooms are great."
      9.7 "97% thought the view was good."
      9.2 "92% thought rooms were spacious."
    • 8.5 "Breakfast is good."
    • 8.5 "Generally very clean."
    • 8.2 "Comfort level is high."
      9.2 "92% thought rooms were spacious."

    Overall rating

    8.7 Excellent
    Based on 747 reviews
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      8.4 "84% were happy with the shuttle service."
    • 8.5 "Breakfast is good."
    • 8.4 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      7.7 "77% liked the big bathroom."
    • 8.4 "Rooms are great."
      9.5 "95% thought the view was good."
      9.3 "93% thought rooms were spacious."
      8.2 "82% said rooms were clean."
      7.7 "77% liked the big bathroom."
    • 8.3 "Generally very clean."
      8.2 "82% said rooms were clean."
      7.9 "79% thought it was clean."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good shuttle service"
    "Professional service"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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