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The hotel has its own nice beach. The photos looks like the pictures shown by booking. On the restaurant of the hotel you have many choices of both delicious tai and occidental food.It has its own spa and awesome massages. It's a little bit far away from the north of the island and you need scooter to move around the place near to the hotel.The places around the hotel don't look like as pretty as the north of the island.
The location, walking distance from the centre of Had Rin and at the beach.The food and cocktails were good. On the website the hotel looked nice, but the resort was a bit worn out, it seemed that they did not do any maintenance on the rooms and garden. Everthing looked old and broken, sunbeds at the pool were dirty and the room was very small, tiles in shower dirty and no mosquito net on window. Lock of room was not working properly.
It was nicely tucked away from Haad Rin but walking distance. Very good for value. The food was a bit pricey but also good.
The hotel's location was really excellent with a nice restaurant and private and beautiful beach. The food was excellent and reasonably priced too. The hammocks at our room and at the beach were unique. Hospitality lacked totally!!!.....No smiles and greetings at all!! No room service!!! Rooms were pretty ordinary and small for a 3 star!! Staff was the most unfriendliest kind than the rest of Thailand!! Spa was located right at the beach but the massage was not great!!
Nice pool area, beach okay, much nicer if you walk to the full moon party beach (5mins) to town, food good in restaurant rooms basic enough but comfortable
Very nice rooms, good location in a beautiful beach, quiet but also close to to the town, good spa at reasonable prices, good food. I would recomend to everybody. Swimingpool was a bit dirty
The location of the resort is fantastic with what feels like a private beach. Although the facilities were good, they still lacked in some of the additional services associated with the luxury suites. Simple things like an iron would have been useful.
Great comfort of rooms, great location (only five minutes walk to Haad Rin Beach), clean and amazing private beach, the best Spa service ever in Koh Phangan, The reception staff were very rude. maybe cuz it was the Full moon days and they were fed up with all the crowd, but that is no excuse to be rude & unhelpful. I have changed the booking from double to single, but they still forced me to buy the Full moon Party ticket for two people. at first they said we werent informed of the change, and then when I showed them the confirmation email, they said no you still have to pay for a second person. The Cocktail party was crap and the food & drinks were disgusting.
The infinity pool was fantastic. The beach was right next to the resort, a short elevator ride. The staff was super friendly and accommodating. The people at the hotel were all young and fun. The deck was brilliant, very scenic. Very close to haad Rin. I had an absolute blast Some bugs in my room, but I'm in Thailand so it's whatever. Shower water pressure could have been better.
The perfect sea view from the room and nice service...
All staff were very polite and helpful and our room was upgraded. The toliet over flowed which was cleaned straight away by staff it contiuned to make noises and smell.
The hotel staff was extremely polite and very helpful. We didn't plan our trip but the hotel staff suggested exactly what we were looking for. Definitely recommended!
Conveniently located, nice beachview restaurant and swimming pool The cheaper bungalows were quite small for 2 people
nice staff and good food i could hear the boom, boom boom of the music until 2 am, very annoying
great restaurant. very helpful friendly staff. nice quiet location. they planned a great full moon celebration night. hard bed. room let in too many mosquitoes. the whole room had very poor water pressure so most of the time there was barely even a trickle of water coming out the shower head. we asked them to fix it and there was no change in water pressure.
Was fantastic value for money, great pool and beach and excellent relaxed atmosphere on the beachfront. The hotel staff's uniforms! looked like petrol station attendants.
Nice room, very good food, friendly staff, excellent service Shallow beach
The location To get to the hotel you need to take a taxi boat (1 km, 10 minutes) and you have to contract the price with the taxi drivers to not let them to steal your money; the hotel would have to arrange a taxi service
The location, staff, room Should not allow to external guests to use the premisses of the hotel.
Hotel staff and facilities were great! Nothing was too much trouble at all. I felt that the location of the hotel was not completely disclosed...as in it was a boat ride or crazy 4wd trip to go anywhere, meaning suitcases often got wet.
Beautiful new resort right on the beach. The rooms were very comfortable. Great pool and friendly staff. I liked the fact that the resort was close to the town of Haad Rin, yet still a short water taxi ride away. I recommend the Centara as a great destination for couples and families.
You have to pay 200 bath for a independant boot company. The hotel is in a separate bay, there is no road to the hotel, so you ALWAYS have to take a boot. The boots only go when there are enough people, or you will have to pay more.
The tropical villa was realy nice. The room was large and so was the bathroom, with big bathtub and rainforest shower. Swimmingpool in front of the (quiet) beach. Beautiful view, relaxing place.
My friend and I had the best time. The beachfront view is beyond amazing. As was the staff, whom were so helpful, accommodating and friendly. the next time I visit Ko Phanang, I would hope I can stay at the Bay Resort. To walk up that steep hill to get to the main road can be dreadful, but you feel so accomplished when you make it to the top!