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the privacy we needed to ask for them to clean the place everyday and send us new towels
A lovely luxury hotel that gave us a very relaxing 10 days holiday. The staff were excellent, genuinely warm & friendly & welcoming of our 2 tearaways, 5 & 8 yrs. The accomodation was tip top. A kid's club was advertised in the hotel info at Booking.com however there was no such facility at the hotel.
Our stay was lovely as we were looking for a quite and relaxing resort. The private pool was fantastic as were the staff, Incredibly helpful, polite and attentive. The villa was spacious, clean, with all the necessary mod cons. Lack of a proper beach, this was extremely disappointing. The food was over priced. There was only one taxi company on the pier which we found to be incredibly expensive. As there was no alternative and we were far from the main centre, we had no choice but to use the only taxi service there.
The villa was gorgeous, the staff always met my expectations, the food was good considering thta you are on a small island. The beach in front the village due to high and low tides was not as I expected but there was a taxi boat that took you to the next island.
Very relaxing and convenient with small children. We nearly stayed 3 weeks and still had a lot to see around Phuket. Shuttle service from and to the Island is convenient and fun. Good restaurants in direct surroundings. Breakfast service was rather unflexible but of good quality.
We loved the hospitality and service mind of hotel staffs and local people in the surrounding areas. The beachfront villa we stayed at was excellent. The kitchen was clean and fully functional. The pool was perfect. The water taxi and tuktuk shuttle service (from the pier to the resort area) was convenient and prompt. no outdoor shower to do some basic cleanup prior to entering the villa.
nothig at all excapt the private pool many to be five stars hotel it is better to be 4 stars
The place is a nature beauty. You will find whatevery you need there. They are very professional on what they do, i enjoyed my honeymoon there and i would really like to recommend it for honeymooners and pepople searching for a place to relax.
Perfect location for relaxing holiday! Great villa's, friendly staff and when all planned expansions (more resto's, gym etc) come through it is an absolute hot tip! We really enjoyed the beach side villa! Try the bbq! Housekeeping is poor and urgently needs improvement, change of towels should be done more frequently than every 3 days. The breakfast is a joke; one would expect a buffet in a resort like this.
The place was perfect and the rooms are outstanding The location is far from the main action areas. Hence make sure that you rent a car if you plan to go to town as taxi can be expensive.