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We would like an elevator between beach and hotel! Yes. We wouldnt like expensive restourant.There is a big distance between hotel and seaside.
The hotel is absolutely gorgeous. Our room was spacious, clean and comfortable. We seemed to be in a new wing and it was very private, with its own pool and gym. The staff were very helpful in making trip bookings and answering our questions. We really enjoyed our stay there.
Quiet locaction and clean air some repair works and renovations going on but not too disturbing
The view from the reception, restaurant and pool area and also from the room. Tropical resort. Very relaxing and comfortabel. Breakfast was ok, perhaps more brown bread. More cooling for the vegtables and dishes on the table.
The staff was very friendly, and the sea view was amazing The hotel possibly had 5* about 8 years ago. Now the hotel needs renovation and I would not give more then 3*. The furniture is too old, and everything looks very used. Almost all rooms (despite of most expensive), are connected to the neighbouring rooms with the big common door, it gives you "opportunity" to hear everything what you neighbours are doing. The area around the hotel was very muddy...
The view from my room was incredible and also the swimming pool Breakfast, no easy way to the beach & the thing happened to me is that I lost most of my pictures using their computer because of the stupid software for deleting the pictures automatically without any note written there. And I didn't take it back.
I like this hotel very much, with good view, good facilities, and reasonable price.
the facilities in general,and the kindness of the hotel staff
The Rooms Were Beautiful!!! The Shuttle Bus didn't take you to the tourist hot spots, ie Patong Beach, Kata Beach.
i like everything in this hotel , it was perfect choice for me and my wife, nice villa with beautiful swimming pool and view and excellent for relaxation.. far from everything.
the room is spacious. excellent staff and services. there's many ants.
Confort and relax Little hotel czrs to loud specialy at night.
The service there is very personalise. There a welcome letter when we first entered the room with our name in it. We required for late check out as our flight is at night, they tried to accomdate to our require and allow us to check out at 3pm.
Highly recommend the spa. The Villa was lovely & spacious. A great place to chill. The in-villa barbeque was also excellent. The food was mediocre as they try to do too many cuisines.
Villa Zolitude is easily the best luxury resort we have stayed in so far. It is absolutely beautiful and every single element has been designed keeping a balance of style and comfort. We atayed in a grand villa which was huge and really luxurious...from wrap around windows to private pool to tub in the bedroom to rain shower in the garden it had it all! We were on our honeymoon and I highly recommend it for a romantic getaway. The food is excellent with both thai and western cuisine. We got couple massages at the spa everyday and the massage therapists were very professional and skilled...some of the best massages we have ever had. The staff were superfriendly and efficient and really took care of us. The resort is built on a secluded hill and really serene but there are free shuttles to the beach and shopping area for anyone who wants to go. Its a great place to stay if u want to get away from the hustle bustle of the main tourist areas but also easily accessible by cab for anyone looking to have a nore active vacation. Overall would highly recommend Villa Zolitude and will definitely be making a return visit!!
Vary Romane. 25 miets far from the center.
Great location, wonderfull ambiente, absolute pleasure to stay in this resort. Very nice staff, relaxed atmosphere, the ultimate hide away, we will be back for sure.
the villa was amazing the swimming pool,living room bed room view was excelent i really loved my stay there its just that the window glasses was the kind that every body out could see inside
Fabulous hotel. Staff were wonderfully helpful and always cheerful. We stayed in the pool access room and it was worth the extra money. Room service and restaurant prices were reasonable. Great location in Patong but away from the crowds - easy enough to walk into Patong or get a cheap tuk tuk or taxi ride into town. Fantastic pool. Pool was beautiful but could do with a better clean as there was some mould on the steps from our balcony into the pool.
Room: Nice rooms at poolside, even if not all the installations (water, electricity) are working. Location: Situated a bit far-off in Patong. Service / staff: At check-in, which at our stay was purely technical without a hint of a smile, guests are asked to sign a "declaration of liability" regarding fines for a set of rules (pool use, smoking in public areas etc). After pick-up visit by a Thai colleague, we were on our way to dinner and stopped by a guard informing us that female visitors had to be registered with the reception. At check out, staff informed us as follows "we check if you ve taken any souvenirs from the room with you". As everything was in place, they tried to charge us for "overly used bedsheets".
staff willingness to assist with traveller's needs, such as tour, and the courtesy massage and fruits are much welcomed. No face towels for 2 days for the 2 rooms booked during our 3 nights stay due to overwhelming busy holiday season. This is unacceptable as it is the basic of hotel service to provide adequate clean towels. Staff were inflexible and would not cater for breakfast packs when asked on the day even there was ample time to do so. They knew the day before when we settled our accounts that we have arranged to leave before 630am the next day.
Great rooms as well as a swimming pool, also I liked sauna. Close to the beach. Far from noisy places. the only thing I did not like about this hotel was quet expensive Internet. At the same time you can easily find a hotel with free wi-fi in Phuket.
the staff were very polite and helpful, the facilities were superb, large room with a very nice sitting area. the beds were really hard, i had to sleep in the seating area. the distance to the bangla rd. you have to take a taxi or a motorcycle.
The room and the pool No shave kit no hair dryer no toothcleaning kit no cd reader , air condition system no easy to use
I am grateful we were granted a 2 hours late check out Upon checking out we were requested to wait until the room was "checked" to make sure nothing was missing. That was quite offensive in a 4 star Hotel
all staffs are so kind and very nice to guest.especially bell boy. nothing to comment
The hotel has a great modern design with wonderful views of the sea. The restaurant, the Plum, had amazing food and if you book your table early try to get the round tables inbedded in the furniture. Unfortunately they have not finished building the hotel yet, so from 9am - 5pm building works are taking place, which can be VERY noisy at times. They anticipated this would end by the end of August though, and to be fair it didn't really bother us that much in the end.
Good location, the facilities are good. Service was terible. Anyone can take an order and diliver a plate to a table. To diliver great service, this hotel needs to undergo a major leadership and attitude change. Staff recieves no training on all areas!
I like my room the best. It was on high floor with the balcony facing the beach, sun ,sea and the sky. A peaceful and romantic area and posh ambience which make me n hubby felt relax and at from the busy city of singapore. The place was perfect except that there is no water hose in the WC
it's not good hotel,,,pls don't reseved,,,
The finer touches and attention to detail like choosing a scent for the ammenities in room as well as nightly oil burner with turn down service The location from main city and the lack of transfer service, only 1 per night with a limit of 10 people, this hotel is great if you just want to stay at the hotel or have your own hire car
The view of the Sea right outside the hotel , the Jaccuzzzi in the room was so awesome... !!
Receiption staff is the most freindly & feel very welcome. Pool side staff not so freindly,they more depand on races......
Room with Jacuzzi, View maybe Staff, Location, Food, Room Amenities
The hotel was modern, the room was nice, the seaview was excellent! When I check in my room take a shower the room goes the water level in silted up to have a bath. I call thw one step service ( FO counter) all the towels and bathrobes is wet. I need her call housekeeping and engineer . Later engineer check and fix it . He say ( OK ), but no one to change my towels. I call it again after 20 min. She come to change it . At night time the shower room problem again. Next day I go to FO counter and tell here again. I need the shower room no problem she only say ( yes......yes ). If can't fix that I need to change the room . Finally no one follow up when i check out the shower room still water level is silted up to go . This is my bad holiday and unhappy experience and my friend's room is many ants. Why i give trips everyday no one follow up . I just want clean and facilities iis no problem.
Mainly adults staying here, free WiFi connection throughout resort, Spa was amazing, most of the staff were very friendly and attentive. Not enough lounge chairs to accommodate at full capacity, staff's understanding of English needs to be improved, public areas need more attention to cleanliness, sound insulation was poor between rooms & corridor, house keeping start very early so no possibility to lie in.
great location, with easy access to nightlife and beach
We stayed 10 days, if you want a clean and secure place go for it. Also the management will look after you day and night. So much better that big hotel outside patong, a real coffee and breakfast , a perfect room with plasma and comfortable.......i love the album and the staff thanks again No complaints I will come back I promise
all staff are very attentive and tried to support at any requests
Superior Room is actually two single matresses on a raised floor / basic room - this was a little misleading from the booking details.....
Good design very nice boutique hotel.Breakfast was nice. Very close Patong beach and bars. ( we did not like Patong area but if you like you can stay) Patong area was really bad. Lots of bars, noisy, etc...
Best confort relation ship with price and excelent service no
really clean friendly and safe hotel, excellent staff, booked one night but went back after dive trip and stayed 4 more the pool at the top is little more than a plunge pool, some of the design items like the goldfish in a tiny tv is just cruel
The staff was extremely friendly, rooms were very nice, very clean, they have a lot of care with all details. We had a very pleasant stay at The Album Hotel. Location was also very good.
that it was small and personal.Staff are great Hard Bed, tiny pool. (spa size) and no restaraunt
The room is clean, the staff has been friendly, they upgraded my room at zero cost :) the staff guided me on the places of interest, is a cosy stay @ phuket :) location wise is good too, not too far from jungceylon yet is not near to the bustling streets at bangla road :)
Spacious room with lots of hot water for the bath
very nasty staff, billed some beers, ..... not consumed at all and impossible to convince them. They wanted also to bill a lost umbrella !!!!!!!!!!
Cozy rand large rooms, nice interior, good breakfast&friendly helpful stuff, jacuzzi )) the hotel is positioned as a boutique hotel, but unfortunately some items were not available to be merchandized. Очень много соотечественников в самом отеле и округе
The location of the hotel The staff. It was a bit of a holiday to them. Absolutely no professional approach to their job.
This hotel was located about 150m away from the center of Karon Beach. They had a beautiful lobby along with an interesting boutique design of "Sino-Portugese" or Chinese/Portugese. All rooms were done in this design with old photos of the Phuket and Phang Nga areas throughout the hotel rooms, along with colorful accents of silk and stained glass throughout the hotel. The rooms were spacious and tiled and had an adequate balcony so you could take advantage of the outdoor breeze and views of the mountains and sea from the 4th floor. Hand-held shower head allowed for adequate coverage during showers, and the bedding was new and very firm, (which I prefer). Water pressure ok, but could have been better. Swimming pool, wi-fi and parking! Wi-fi access was a little pricey. Construction was going on next door to these inexpensive rooms we stayed in. I should have known that was why they were the least expensive rooms. Spending the extra money for a villa probably would have been worth it. I stayed there for 3 nights and was only awoken by the sound of the concrete pylon driver at 7am on one morning when (most likely) a guest had opened a few of the windows lining the hall outside my room thinking it would provide better air flow during the humid evening. Instead it turned the hall into an echo chamber at 7am and I promptly went down the hall and closed all the windows which helped a lot but was not perfect. Breakfast buffet would not be recommended after 9am.
almost everything: the pool, staff, breakfast, room, location... air con can be quite noisy at night, pool side music
The hotel is well situated and has a very relaxing and friendly feel. the reception foyer is very impressive when you first arrive. the pool should be available so that you can have an early morning swim - hence open earlier than 10 a.m
location was excellent breakfast was fair to okay - have to continually ask and then wait for staff to refill buffet selections. Not everything can be put on the room bill eg taxi on arrival, internet. Amex not accepted but front desk staff cannot answer why.
I liked the helpfullness of the staff. The layout of the hotel was very nice. I would return.
Location, staff attitude, swimming pool, deluxe room. Breakfast
The rooms were large and lovely. Well located on the corner of the Patong circuit, within easy walking distance of the beach, the shopping and the nightlife. We just loved the feel of the place Pool was tiny, we were not allowed to check out an hour later even though the hotel was not even half-occupied.
Handy location near enough to beach (500m), shops and bars while still far enough away for some peace and quiet too The kitchen was closed and the neighbouring substitute was a bit dodgy looking
Small hotel with lovely coconut tropical atmosphere, lovely friendly staff, with a quite medium sized pool to relax in. Small enough to make it homely.Rooms are good sized with easy access to pool area. Close to Patong beach and shops.
Quiet, no hassle, good pool area, o.k. for families. Drinks around the pool area a little expensive.
Good location can walk to th beach easily and its close to everything in Patong Beach, OTOP night bazaar, & not far from nightlife street. Also, the staff were friendly and deluxe room s really nice.
relaxed atmosphere in the pool, bar and massage area. Friendly staff. The hotel was very well located for the nightlife and beach
staff is very friendly and nice. good service too. internet service quite expensive. the room many mosquito.
The service was brilliant during our whole visit, not to mention all the smiles! There was no electronic safety deposit box in the room, valuables were kept at reception.
i liked that although the hotel is near the road and cars are moving there all the time i didnt hear a sound from my room its very quiet didnt like the breakfast