Overview

Crowne Plaza Key West-LA Concha
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430 Duval Street, Key West, FL 33040, United States
+1 305 296 2991

฿ 10,324+

Overall guest ratings

8.2/10 Excellent
Based on 1,503 reviews

Review highlights

  • 9.3
  • 8.0
  • 4.6
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    La Concha Key West Hotel Welcomes You to Key West Florida! Discover a rich history, an enviable Old Town location and sun-drenched island charm when you choose the Crowne Plaza Key West - La Concha Hotel. Located on Duval St; La Concha, is the ideal Key West hotel. Guests can enjoy a leisurely stroll to nearby attractions like the Mel Fisher Museum, Hemingway House and Mallory Square. Duval Street offers fine dining, chic boutiques, the hottest clubs in town and iconic bars like Sloppy Joe's. If the walls of our Key West hotel accommodations could talk, they would tell tales of Hemingway writing To Have and Have Not, Tennessee Williams penning lines from A Streetcar Named Desire, and Harry S. Truman talking politics or fishing. Our landmark 1926 hotel offers updated amenities that include free high-speed Internet access, a full-service restaurant & bar, wine tasting and retail lounge, an outdoor pool, well-equipped Fitness Center and rooftop Spa. La Concha Hotel offers warm island hospitality along with everything guests want in Key West hotel accommodations. We celebrate our status as a historic landmark and look to the future with our Palm One status in the Florida Green Lodging Program. For an unparalleled experience, choose the historic La Concha Hotel for your Key West vacation lodging.

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    InterContinental

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Airport shuttle
    • Terrace/Patio
    • Spa
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,503 reviews
    • 9.3 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.4 "84% were happy with the shuttle service."
      8.9 "89% were impressed by the valet service."
      9.4 "94% said the concierge service was amazing."
      7.7 "Management was excellent, said 77%."
      8.9 "Lovely bar service, according to 89%."
      9.3 "93% said the recreation staff was great."
    • 6.9 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 6.7 "Beach is so-so."
    • 5.8 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.6 "Value below average."
    • 4.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.4 "Rooms are not good."
      1.5 "85% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      1.2 "88% thought they were poorly maintained."
      1.9 "Air conditioning was criticized by 81%."
      2.7 "73% had problems with the shower."
      3.9 "61% were disappointed with the minibar."
    • 3.3 "Not very comfortable."
      1.5 "85% said rooms were small."
      0.3 "97% criticized the small bathroom."
      4.1 "59% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
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    Overall rating

    8.3 Excellent
    Based on 1,112 reviews
    • 9.3 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.5 "85% were happy with the shuttle service."
      9.5 "95% said the concierge service was amazing."
      8.8 "88% were impressed by the valet service."
      9.2 "92% said the recreation staff was great."
    • 6.9 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 6.5 "Beach is so-so."
    • 5.7 "Average cleanliness."
    • 4.5 "Rooms are not good."
      1.2 "88% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      4.8 "52% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      1.9 "Air conditioning was criticized by 81%."
      2.6 "74% had problems with the shower."
      4.4 "56% were disappointed with the minibar."
    • 4.4 "Value below average."
    • 3.0 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      0.1 "99% criticized the small bathroom."
      4.1 "59% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
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    Overall rating

    8.1 Excellent
    Based on 345 reviews
    • 9.2 "Terrific location."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 7.6 "Good vibe."
      8.0 "80% enjoyed the lobby entrance."
    • 6.8 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 5.6 "Pool is mediocre."
    • 4.2 "Value below average."
    • 4.2 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.0 "80% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 3.2 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      3.9 "61% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
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    Overall rating

    7.7 Good
    Based on 15 reviews
    • 4.3 "Rooms are not good."
    • 3.2 "Quite uncomfortable."

    Overall rating

    8.1 Excellent
    Based on 30 reviews
    • 9.3 "Terrific location."
    • 7.9 "Good service."
    • 4.5 "Rooms are not good."
      1.7 "83% said rooms were small."
    • 3.5 "Not very comfortable."
      1.7 "83% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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