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I really enjoyed the cool modern design, the wifi, the good food in the restaurant (including breakfasts), the drinks in the nice bar, the clean and well-functioning saunas and above all the friendly and professional staff. Alll very young but far better motivated for their jobs than most hotel staff I have encountered elsewhere. The room was a bit tiny.
The right ratio price/quality, the hi-level cuisine, the strategic position for business.
Having business class hotel and spa in one. Noice of the air conditioning during the night and the impression that the windows are not noice proof enough.
Nice staff, super barman (Daniel)! French cook (Thierry).This hotel is new and has just opened... Everything is perfect.
The stuff was very helpful. Breafast was excellent, delicious and wide range of foods. A személyzet nagyon kedves, segítőkész. A reggeli csodálatos, finom, nagy választékkal. A little bit far from the center, not really nice envirement.
Good food in the Resturant . In the dining room during breakfast and dinner waiters prepare fried foods just between one table and the other , working with sliding kitchen ring making smell and smoke.
It was ok to find! As single I had to pay price for two!
The smell of food greeted me as I walked into the Lobby - or perhaps I should say a smell of the kitchen. My room however was excellent and room service very speedy. The hotel is expensive though, almost 500PLN - this is very steep by polish standards for a modern 3/4 star hotel. So it's very much geared towards biz people with expense accounts.
One of top 3 hotels in Katowice, very nice view from window, professional staff. Usually its hard to book a cheap room in this hotel.
Definitely not worth **** class, cheap, good location, I payed 45 EURo so it was resonable deal, it's not worth anything more Inside looks like **/*** hotel, nothing to be enjoyed
The hotel was so easy to get to from the airport. Got on the bus for 20 zloty and it stops very close to the hotel. Was going to a concert in Spodek and it was about a 5 minute walk from the hotel. The staff were friendly and very efficient especially the lovely guy who served us a couple times late in the bar.... thanks. Breakfast was fantastic. So much food and a fantastic variety. Maybe if the hotel were in a position to organise tours to other places. There was not a lot to see in Katowice if you were a tourist. We were there strictly for a concert so it was ok but if i was there to see Poland i would have been disappointed
Clean, friendly, professional and stunning English speaking staff - No fuzz (even with late check-out)
It as an ideal place to sleep after arrival by plane in Katovice.
Comfort and silence, hotels position
Absolute bare minimum four-star facilities. Best you can expect in Katowice. Staff were unfriendly. Would provide no information or assistance e.g. parking until we had presented a credit card. Beds were hard and uncomfortable. Nearly all the hotel stank of cigarette smoke, though to be fair our non-smoking room only slightly smelled of it. The walk to the city centre was unmarked and passed through badly-lit streets and goes via the prostitute district. Car parking was 30 Euros per night, an obscene rate for a hotel outside the centre of a medium-sized city.
That it is new and fresh
reception staff were very good as were breakfast serving staff.. bar staff need to be more effecient - long waiting. room service was quick and food good. accommodation was excellent. slow bar service only.
Internet not free of charge.
Good hotel in a good location. Will stop again
Brand new hotel, one of the best in Katowice, high standard & nice staff. We tried the restaurant - very good. The spa/sauna place was nice as well.
The room, with huge walk-in shower, was very modern and comfortable. Staff very helpful too. Taxi's outside Hotel. They agree a fixed fare of 100 pzl with hotel staff. Then try and charge me 159 pzl.
Location is very comfortable, design of room is perfect. Good breakfast.
Directly on the highway, good connection to the city and the airport.Almost nothing to hear from the traffic if you have your room at that side. Nice room in a almost new hotel. On Saturdaymorning we didn't had fresh bread at 8.00
new and very clean hotel. People are very helpfull. Breakfast was good like it should be. Breakfast tables only for 4 should be for two. When one table is occupied by 1 person it's full and not usefull for others.
Good, clean hotel for an overnight.Friendly personell and a good restaurant on the 6th floor. Hotel is not easy to find even when it is situated behind the highway. Hotel signing is a must!
Easy to get to by public transport or even on foot (from the train station/city centre). Fair choice and quality of breakfast. Almost perfectly clean. Mineral water, tea, coffee and kettle in the room (replenished daily, but if you want to hold on to your unfinished bottle of mineral water you have to hide it, otherwise it gets taken away). Nice toiletries (replenished daily). My friend really liked her bed and thought it was really comfortable (I thought it was too small and too low). All in all, we liked it and would definitely stay there again. It was not possible to use the Internet because there were no cables left, which, considering the information on the website that there is Internet access in every room, is very bad and unprofessional (it was an important point for us when we booked). Restaurant staff at breakfast slow with clearing and tidying up the tables + stale rolls. The heating did not work. I thought the bed was small and low (twin room), but my friend really liked hers and thought it was really comfortable. Not a big choice of TV channels but it was a minor point.
Very pleased with the help from hotel staff received during our stay.
the reception staff were the most helpfull i have ever seen in the world.especially trying to sort out trips to aushwitz and taxi fares. bar closed at 11 and too early at a weekend.and hot food goes too quickly at breakfast
The hotel room was very comfortable the restaurant was very nice but quite expensive, small portions and the beer was not chilled
Restaurant theoretically open till 23:00, but practially no possibility to place order at 22:45. Staff in restaurant very unhelpfull. Despite restaurant was closed, I couldnt order even pizza and I was forced to drive to restaurant in the city centre in order to eat dinner. Very low pressure of hot water in morning hours (but in the night was OK),
Restaurant open 11 hours a day, starting at 12 am till 11 pm. A taxi to get there costs 170 slotys, which is more than 50 €. In poland that's a lot of money.
Convenient location for railway station No
Good location 5' walk from railway station. English speaking staff. Nice big bedroom with coffee making facilities and wifi internet. Great value . Good breakfast too. not really
How big the room was Nothing.
We had a very spacious and clean room. It´s a perfect hotel for a short visit to the town or like us to get the plain next day from Katowice Airport. The location is very near the train station from where our bus to the airport left. The room did not have air conditioning unless it can be quiet hot in august. The hotel is mainly directed to business-people: there was only one set of towels. After complaining the receptionist told that they would bring a second set in a minute but it never arrived.
Very friendly staf nice room good place for conection city centrum and trein station
The hotel is situated very near to the central train station, clean rooms, friendly and helpful staff..
Near railway station. Needed more directions from the bus station.
going 2 kracov room was small not in good place and not very clean
close to the central station, close to the center. ideal location for a short city-trip in Katowice. We stayed there for a visit of 3 days to Auschwitz.
No coffee making faciltys in rooms
restaurant in hotel, free internet single bed
Size and layout of rooms was very good. The ability to use the internet in the room (without extra cost!) was great. Staff were welcoming and helpful
Loved a lot of the original Art Deco features. Staff very frendly and helpfull. Restaraunt very good Nothing negative to report
breakfast - full of choise, but not fresh; beds very small and uncomfortable; modern bathroom
The rooms in the last floor were affected by the noise of the outside roof mounted central air conditioning unit. Despite of closed terrace door the noise was very perturbing.
everything excellent and I require a lot of quality to say that nonthing
The staff was very helpful and in fact they came and met us to help us find the hotel when we were lost. I also liked the quality of the toiletries provided. The buffet breakfast was excellent and we really enjoyed our stay. We will definitely stay there again.
Location and service
The hotel was great on all aspects: price, food, comfort, staff. would recommend it any time.
wide room and bed, breakfast,good location, design and spa
I found my stay at the hotel very pleasurable everybody was very helpful No the hotel was fine
location is 5 mns walk from the bus / train station. very calm area of the city. none
Very spacious well equipped rooms and free secure parking. Very attentive staff, nice breakfast.
Breakfast delivered to rooms; unfortunately you can not choose what will contain. Is quite resonalbe, standard cold breakfast. Reception is on call, not open all the time.
it is very nice hotel.very cooparative staff.i never forget my stay here.i gave my shirts for washing and ironing and they gave me in hang position when i told them in press position the receptioist did byherself.
Eat lots and lots had nice beer and wine and walk it all off great hotel very clean and smart will stay again
location close to main railstation Katowice and center of citi. Clean bed and bathroom. Nice and helpful staff. Not aired rooms. Very simple breakfast served by staff - it takes long time when bigger group of guests come at the same time.
Very clean, in the centre of the city, big room and big bathroom Terrible small breakfast, without air conditioning.
-nice small hotel near the city center; -good atmosphere; - good for business travel
Staff were excellent, very helpful.
Extremely friendly and helpful staff, spacious apartment, good bathroom, excellent breakfast, secure off-street private parking, quiet and safe location, ease of access both to city centre and station, and to ring road and park for leisure. Needs more lighting in the sitting / dining area - couldn't read very well in the easy chair due to poor lighting. An extra floor lamp would make a big difference.
Excellent location for the city centre and only a short walk from the train station. Value for money.
very close to city center! breakfast plain.
Location. Design of hotel and rooms.
that was quite clean inside the service, we didn't get the correct information. We need to change hotel etter 22.00 becouse of mistake by the personell at hotell.
Nice hotel at good location. Good size for a single room. Friendly staff and nice Polish breakfast. Bit old-fashioned interior but well maintained and I like it. Bathroom on the other hand is up to date and looked pretty new. Bed and pillow not very comfortable. Noisy tram passes in front of the hotel every couple of minutes from quite early till late.
Good breakfest, big choiche, near shoping center, reasonal price. I am sure that was just accidental, but room was not cleaned at all, room was changed, but it was not same as required.
Swimming pool and jacuzzi At least 45 minutes walking to the city centre, in a dark area
Reasonable size room which was clean. Hotel had good facilities and helpful staff. Some taxi drivers had problems finding the hotel. It is located slightly out of the centre.
Apart from the room the SAT-TV... Direct to the motorway
The food in the restaurant was delicious, very good service and very reasonable. The hotel is very hard to find, if staying here make sure you have excellent directions for the taxi driver as our taxi driver missed the exit (hotel is beside motorway behind petrol station) and had to travel 15 km down the motorway before he could return in katowice direction. perhaps the hotel could arrange airport/ train station/ bus station pick ups or advise customers to take the bus to the '3 lakes' shopping centre
breakfast and clean room and helpful staff! shit weather ! :(
wery nice room, very clear, good wellnes area bad destination, iyt is even out of Karowice, but for one night is ok
The food was good and the hotel was comfortable. The staff were helpful at providing information (train and bus information for example) and the wi fi was handy in reception. No, but the checking in and out procedures were slow and bureaucratic. Wi fi should be available also in rooms
Rooms are too small Good breakfast
The room was nice. There are few big supermarkets and McDonalds near by. There are a highway right near the hotel so it may be noisy. but hotel location and the price of the breakfast was a bit too high.
location We ordered the non smoking room. We got the room that stinks like somebody smoked an hour ago!
nice staff, nice restaurant, a bit pricey, though!
The staff were excellent,especially the ladies with the map.It is slighty, out of town,but great food and the best breakfast in Europe.As I have travelled,I dont say this without meaning..Best wishes, to all the people at Kinga.
Yes, we liked that hotel. Nice place, very good location
This was a clean hotel with large rooms that were very suitable for a family. The staff were helpful and breakfast fine. No tea making in the room which was a bit sparse. Katowice is not a holiday place itself but is practical for Auschwitz.
poor English spoken by staff
Room was clean The hotel bar closed too early. Unable to get a drink at 10 past 10. a token for a free drink was in the room, however when I requested a beer I was told the token only applied to soft drinks, this was not mentioned on the token.
the friendliness and helpfulness by the staff
Hotel is situated near highway; it's comfortable 2 stars hotel; It's very important to take room from other side of highway (otherwise will be very loud)
cosy restaurant and bar
Depending on the place of parking, it was an extra fee (or free). It wasn't mentioned by the hotel staff, but at last I didn't have to pay for it. I wanted to pay the fees in Euro (cash) just as I showed here. It was a minor problem, because they have to use zloty. I haven't got enough zloty. (I didn't understand exactly, I think the real prices in zloty, the front desk assistant began to calculate the actual Euro price against I showed in this site) The solution was my Visa Card. I have ordered a breakfast too, it was quite good. I recommend to choose this option.
Staff were helpful, hotel was clean and welcoming. It was close to main thoroughfare. The complimentary parking was limited, the twin beds were squashed into a space that originally been meant for a double bed. There were no drawers in which to put things.
Braekfast quite good A little far from city centre alot of taxi fares
The location is perfect. Everything was on the good level. I thing the breakfast is too expensive.
all is ok i didn't find anything wrong there
the food was excellent, melt in the mouth food, and cheap. staff were pleasant. bedroom was really comfy, could sleep all day! no tea and coffee facilities in the room, which would have been handy!
The staff could speak english, which was very helpful.
It' s a quite place. None.
Not far from the city center, very friendly personnel
Lobby staff and the food in the restaurant No lan or wlan internet connection
Everything in this hotel was perfect! Espesially stuff! Very friendly! We will come to this hotel next time!
Excellent staff and restaurant good breakfast
Their breakfast, sevices and their dealing and helping to customers
2 friendly female staff @ cleaning lady Language barrier,clean towels,no european sockets for shaver@phone charger, no fridge,no sattelite tv.
Location close to city center (Katowice) Surroundings outside the hotel = very miserable but possibly improvement will happen by next year.
Clean and very helpful staff Rooms not cleaned up each day and beds not made, and having to ring reception to have a toilet roll sent up
Helpful staff, good food, clean and comfortable room, good location.
Was the only guest and they were very flexible and great!!!
Nice Room, Friendly staff, good free internet, just by a tram stop The setting is rather a shock - reasonable looking hotel in a run down area
Good breakfast, location and personeel. very nice for staying
Location The Room Had No Workable Shower, Had To Change Rooms, No Restaurant On First Night and Bar Closed 8-pm
Poor room cleanliness
Location, Parking, Breakfast Why not give the wlan log on codes automatically?
Clean enough, friendly staff, nice breakfast choice just an economical perfect choice without any additional expectations
friendly staff, nice restaurant. the information on the website says the airport is about 23 km from the hotel. It is rather misleading information because it actually is about 43 km.
хороший отель цена качество приемлена нет в номере кондиционеров
Excellent service throughout and a wonderful Polish moutain style restaurant serving both Polish & international gourmet food. A real gem in the city! No lift.
Staff where very helpful, food was great, room was very clean. I would stay here again.
particular style of the hotel and the rooms no elevator in the hotel - only stairs
Access to internet cable and power point sockets behind very heavy furniture. not a good idea!
Dirty and slow running hot water.
Tradional Polish hotel
The best part of the trip to this hotel was the morning we left. Nothing good
The meal in the hotel s restaurant was excellent also hotel s decoration, wooden furniture and paintings.
The price, cleaness of the room, fast and polite hotel crew
Very nice hotel staff and good price some things in thee room need to be checked(doors and light-lamps)
Very good brekfast. Do not use GPS to find this hotel. Better is to use Google maps and your clear mind... The entering to the hotel must be through petrol station. Follow local advertising sheets.
Staff were kind and helpful. Difficult to find. Lobby is a little smokey and dingy at night.
The hotel was very clean and no-nonsense. We didn't really need anything more than a place to stay on our way through Katowice and it was exactly that. Nice, clean, comfortable, and cheap. It was very very very hard to find/get to. Even when we were there we didn't think we were because it doesn't say POPhotel anywhere on the building.
It was so clean! Hard beds :) but such is the case in Europe...
the room although it is small it has all the necesary staff included. the hotel is new and very clean. buffet breakfast was excellent. staff was very halpfull and nice the location of the hotel isn`t found by the gps. the road acces to the hotel is through a gas station and a Mc Drive
Nice hotel with small but modern, cozy and clean rooms. Bathroom is also new and good sized. Very good breakfasts and delicious meals at the restraunt. The staff needs more advanced level of English, it would be very helpful.
price clean, hotel is brandnew with ikea furniture near to highway, good for a overnight to airport (which is still at 55 km distance, by the way) very hard to find, print map before you go: behind gass station, follow signs hotelsystem trafic noice, small rooms
Good choice at breakfast. The price of the breakfast doesn't correspond with the price indicated by Booking. 25 pln instead od 18 pln. We had the same problem when taking a drink at the bar.