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I loved this hotel. One of the nicest I've ever stayed at. The staff was friendly and helpful, and the room was fantastic. Great view of downtown too.
We received excellent rate through hotels.com. Location to power and light very close and they have a free shuttle. Charge for parking.
Very Friendly staff everywhere I went. Large, clean, comfortable room. Love the view of the city. Close to food, jazz clubs, and crown center. Would definately recommend for a business trip or with the family. Nice, open bar with food.
Great location and staff. Rooms were a bit expensive for what they were
The walkways that connect to places to eat ,stores etc. the best about this hotel. And the lobby is nice. Lines to check in and out were long and slow. I suggest you sort lines. I had prepaid and booked and still had to stand in line to check-in for 20 minutes.Had to pay by day for WiFi. So we went to free wifi locations away from hotel. Should not have to pay for that in a hotel that charges per day what this one does. And the charge per day for parking again should at least be one fee per stay. Now for the worst part of our trip. We were put by elevator. And could hear the elevator every trip up and down. All day and night. Did not get a good nights sleep. So if you stay here make sure to ask for room away from elevator locations!
Great Location. Easy access to many K.C. attractions. Pool was nice. High price, but little value. Bed was uncomfortable and noisy(creaky, squeaky). Small TV. $16 a day for parking. $10 a day for wifi. No continental breakfast.
Very comfortable beds They ignored my room service card the last 2 nights.
Very comfortable, friendly staff, very clean, conveniently located near railway station.
We had a wonderful time KC is amazing Staff and room were excellent
View of City Comfortable Room Quiet Very nice shops attached, restaurant options. Staff extremely polite and helpful Signage within hotel somewhat confusing. No directions to hotel parking garage Elevator to parking garage was not labeled as such
Very close to the Sprint Center.Comfortable beds and clean rooms. I was very satisfied and would stay there again.
Friendliness of the staff. Cleanliness of the rooms. Beds were extremely comfortable. Group of pre-teen boys running up and down the hallway, screaming and banging on doors in the middle of the night. Not really the hotel's.fault, but.certainly put a.damper on things.
The location and size of the room. That we have been charged for the Gym usage (US$ 5). This is ridiculous.
The hotel was close to the venue we were attending. The construction in the front of the hotel and lack of parking.
Staff were very accommodating!! Great Art Deco vibe! Close to many amenities! No
The location was nice, in the middle of downtown. Hotel Phillips was rated as a four star hotel, so our expectations were high. Instead our room was not vacuumed, the carpeting was clearly damaged, and the wall paper was literally peeling from the walls. It was worse than the 2/3 hotels we've stayed in.
The price was great for the location we needed Hotel construction going on
The location was kind of centralized so it was close to just about everything we wanted to do, and the room itself was pretty awesome...:)
Location and style No
I loved the history wrapped up in this hotel! What a great location! Cheap parking, great staff, and even though there is currently a huge renovation project going on, it was as clean as it could be and very quiet in our room.
This hotel is beautiful and well located. Very comfortable bed and nice bathroom products. Wish the room had fridge and microwave and room service was open later. Would also be nice if there were a pool.
Nothing Shower,no refrigerator. Construction mess. Beds and pillows.
Has the potential to be charming - was under construction. Had a lighted mirror in the bathroom - don't find those very often. No restaurant & no room service. Wallpaper is starting to peel from the wall in the bathroom. Microwave on top of the desk - took up much of the available space.
The location is fantastic. Close proximity to restaurants and Bars. The new tram is close by and connects you to Union Station. Is a historic hotel with a well preserve interior and exterior lobbies. There is construction everywhere at the hotel. They start at 8am drilling loudly all over the place. if you expect to sleep in, you will be out of luck.
The hotel location was exactly where we needed The hotel is under construction which is understandable if managed properly. This was not. The water was turned off all day before we checked in and was being turned off again the next day so we couldnt even shower. We were woken up at 7:30 am by noise.
It was very close to point of interest. It also had a great bathroom! The bed and pillows were extremely comfortable. The room was a smaller than I expected.
Front desk gave us all vouchers for free cover to get into the Power and Light district (worth $10 each) and vouchers for free cover for two of the bars within it. No refrigerator or microwave in room. Expensive parking.
Staff was nice Nothing
Perfect location for Power and Light District. A bit far away from the city centre; would need a bit of a refurbishment.
the breakfast in room was good and nice. Next to elevator in room 1224, kept me awake most of the night.
The locations was perfect for our downtown stay. The city was alive with people and I felt it was a safe place to stay. Although the hotel had an attached parking ramp, there were no stalls available for any of the guests who checked in Saturday afternoon. This was a major problem because I had to park three blocks away.
Spacious king size suite, comfortable bed and pillows, quiet room on first floor, full size breakfast buffet. Security guard patrolling parking lot at night. White comforter had makeup stains along top edge
Desk Clerk was amazing. very noisy late at night. need to quiet down rowdy teenagers
The hotel was fairly easy to get to and decently close to the activities we were planning on doing in the city. We had no major issues and not having to pay for parking was great! Our room was clean by most people's standards and the staff did their job. The hotel was fairly dated and had a strange smell. The breakfast, while free, was disappointing at best. We didn't go to the pool area so I cannot say much about that. The neighborhood is a little off putting and not a place I would suggest taking a family to. However, it did what we needed it to do which was to give us a place to sleep and get ready before spending our days doing things around the city.
good value location was good but not ideal; i.e we would prefer to be a little closer to Main street.
the location, and the staff loud occupant above me
The updates to the hotel made it look very modern and clean. The lobby and the rooms had a number of cosmetic improvements that made it appealing. The staff was very helpful in finding the easiest route to get around downtown. The room layout was very cramped. the space was not well designed in the remodel the were describing. Also, the walls in the redo were not sound-proofed. We could hear everyone in the halls and all of the neighboring rooms in addition to the alley below us. It made it really hard to sleep when It sounded like people were talking in the room
Clean, great staff, close to dining, shopping, and entertainment. even after adjusting the room temp it was still very cold.
The staff was wonderful! The room was modern and had a nice view of the city. The room was small and not extremely relaxing though. The hallway was noisy and there is almost no noise insulation from one room to the next. I didn't feel the luxury for the price of the room. The location is outstanding for having fun downtown Kansas City though, we could walk everywhere we wanted to be! Overall I enjoyed my one night getaway stay at this hotel, it was just that, a bed to crash in when we were done having fun on the town.
Nice place to stay, clean rooms, quiet. Good location, close to the plaza and a good variety of restaurants close bye. Beds were pretty comfortable, the complementary breakfast was good. My only issue with the whole place was the pillows were thick, I am used to a different style of pillow. I have noticed that many hotels implement these style of pillows, so I would not attribute this hotel as having terrible pillows. Just that I am used to my pillow at home.
The hotel was close to everything I needed. Easy to find off I-35. Only minutes to plaza and crown center. Great breakfast and friendly staff. I wish it had a hottub. It would have felt nice after a long day of moving daughter to college. Even if it was an outdoor one.
The Receptionist was very nice and room was clean.
Room was dirty. Smoke detector was hanging from ceiling , thermostat was broken, curtains were torn apart. Carpet was badly stained.
The staff was wonderful! They were very nice and accommodating. Room was very nice and clean. Great breakfast! Our room happened to be by a busy road so it was little loud
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Large room, great location close to Kauffman Stadium, Power and Light and the Plaza. Free breakfast. Nope.
This guest did not leave comments about this hotel.
Room was actually a studio apartment. Very clean and easy location and the good hot breakfast. No complains at all Nada!
Charming! Quiet and in a nice neighborhood. Breakfast was good with a large selection. very comfortable. like an apartment for the few days! staff very friendly and helpful! Not a huge thing but the pool was tiny. we might have used the pool if it was bigger.
This guest did not leave comments about this hotel.
It was apartment style, so we could just walk from the car straight to our room. The location is a little sketchy, but nothing to be concerned with. The TV wasn't working, I asked them to have someone look at it while we were out but no one did. Luckily i figured it out on my own.
The staff was wonderful, everybody that we encountered was so nice and helpful. There was plenty of parking and it was easy to get to. The beds were very comfortable. About the only thing I didn't care for was the outdated curtains...that's it.