Overview

Plaza Hotel

11828 Northwest Plaza Circle, Kansas City, MO 64153, United States
+1 816 464 2423

฿ 1,865+

Overall guest ratings

4.3/10 OK
Based on 898 reviews

Review highlights

  • 7.1
  • 4.8
  • 3.5
  • 3.5

Nearby

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    About

    Plaza Hotel is just 3.1 mi (5 km) from the airport and offers a free shuttle during limited hours. Guests can take a dip in the indoor pool or grab a bite to eat at Garden Cafe, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms offer LCD TVs and room service.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Business centre
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • ATM on-site
    • Laundry facilities
    • Laundry service
    • Free airport shuttle
    • Free Internet
    • Free parking
    • Long-term parking (surcharge)
    • Free valet parking
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    4.3 OK
    Based on 898 reviews
    • 7.1 "Good location."
      9.8 "Good access to the airport, said 98%."
      10.0 "Easily accessible by car, said 100%."
    • 5.4 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
      5.7 "Only 57% found the restaurant service to be good."
      6.0 "60% found the room service acceptable."
    • 4.8 "Bar is not good."
    • 3.5 "Breakfast is below average."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.8 "62% didn't like the fitness area."
      3.3 "67% said that wellness & sports facilities were unclean."
    • 3.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.1 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
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    Overall rating

    4.9 OK
    Based on 278 reviews
    • 6.9 "Location is acceptable."
    • 5.6 "Service is ok."
    • 3.8 "Breakfast is below average."
    • 3.1 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 2.5 "Horrible pool."
    • 2.4 "Awful rooms."
      0.3 "97% thought they were poorly maintained."
      2.9 "71% didn't like the uncomfortable beds."
      2.0 "80% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      1.1 "89% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
    • 2.2 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      1.4 "For 86%, the lobby entrance was sub-standard."
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    Overall rating

    3.9 Mediocre
    Based on 422 reviews
    • 6.6 "Location is acceptable."
    • 5.0 "Service is ok."
      5.0 "Only 50% found the staff to be friendly enough."
      4.4 "56% indicated the reception staff was not good."
    • 3.4 "Breakfast is below average."
    • 3.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.0 "Food is inedible."
    • 2.8 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."

    Overall rating

    4.3 OK
    Based on 197 reviews
    • 7.1 "Good location."
    • 5.4 "Service is ok."
      5.3 "Only 53% found the staff to be friendly enough."
    • 4.1 "Breakfast is below average."
    • 3.5 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 3.2 "Awful rooms."
      3.2 "68% didn't like the uncomfortable beds."
      2.4 "76% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      1.8 "82% said the bathroom was dirty."
    • 2.0 "Horrible vibe."
    • 1.9 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.1 "89% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
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