Overview

Sheraton Kona Resort & Spa at Keauhou Bay

78-128 Ehukai Street, Kailua Kona, HI 96740, United States
+1 808 930 4900

฿ 7,757+

Overall guest ratings

7.4/10 Good
Based on 1,136 reviews

Review highlights

  • 9.3
  • 7.9
  • 4.9
  • 4.8

Good to know

  • Great view
  • Pleasant hotel grounds

Nearby

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    About

    Discover culture and adventure in the heart of Hawaii. Nestled atop the lava rocks of the Kona Coast, our oceanside retreat is just minutes from Kona Coffee farms, a short drive from snorkeling in Kealakekua Bay and Honaunau Bay, and the closest resort to Volcanoes National Park. Embrace island life in our oceanfront pool, at Ho'ola Spa, or via watersports and traditional Hawaiian activities, such as snorkeling in the bay, cultural tours, and hula lessons. Sheraton Fitness adds to the recreation, while Rays on the Bay serves up locally sourced meals. Relax in our 508 welcoming guest rooms styled by Hawaiian designer Sig Zane. The light-filled rooms—most with a private lanai—highlight mountain or ocean views at the same time they present a Sheraton Signature Sleep Experience bed, soothing rainforest shower, and more.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child-friendly
    • Laundry facilities
    • Room service
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,136 reviews
    • 9.3 "Excellent pool."
    • 7.9 "Good location."
      8.4 "84% liked the proximity to shopping."
      8.6 "86% appreciated the closeness to the beach."
      8.9 "89% enjoyed the restaurants & bars nearby."
      8.0 "Good access to the airport, said 80%."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      7.0 "70% said the concierge service was amazing."
      7.2 "Lovely pool/beach service, according to 72%."
      10.0 "100% were happy with the shuttle service."
      7.8 "Management was excellent, said 78%."
    • 5.7 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 5.6 "Bar is ok."
    • 4.9 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 4.8 "Disappointing food."
      1.3 "The price was too high for 87%."
      4.2 "For 58%, the dining experience was not enjoyable."
    • 3.8 "Value below average."
      1.3 "The price was too high for 87%."
      1.1 "89% said the breakfast was too expensive."
    • 3.6 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.3 "Internet is poor."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 692 reviews
    • 9.3 "Excellent pool."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.5 "Good location."
      8.3 "83% appreciated the closeness to the beach."
      8.3 "83% liked the proximity to shopping."
    • 6.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 5.5 "Average cleanliness."
    • 4.4 "Disappointing food."
      4.6 "54% did not like what was on the menu."
      1.1 "The price was too high for 89%."
    • 3.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.6 "Value below average."
      1.1 "The price was too high for 89%."
    • 3.3 "Internet is poor."
      1.0 "90% said the wifi quality was bad."
    • 3.0 "Awful breakfast."
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    Overall rating

    7.2 Good
    Based on 386 reviews
    • 9.5 "Excellent pool."
    • 8.1 "Location is great."
    • 6.8 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 4.7 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
    • 4.5 "Disappointing food."
      1.7 "The price was too high for 83%."
    • 4.4 "Value below average."
      1.7 "The price was too high for 83%."
      1.4 "86% said the breakfast was too expensive."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 3.2 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    Based on 11 reviews
    • 9.1 "Excellent pool."
    • 7.7 "Good location."
    • 7.4 "Good service."

    Overall rating

    7.2 Good
    Based on 45 reviews
    • 7.7 "Good amenities."
    • 7.6 "Good location."
    • 7.5 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.4 "Average comfort."
    • 5.6 "Rooms are ok."
    • 3.8 "Vibe wasn't good."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Great view"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

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