Overview

Jacksonville Plaza Hotel & Suites

14585 Duval Road, Jacksonville, FL 33218, United States
+1 904 741 1133

฿ 2,615+

Overall guest ratings

7.1/10 Good
Based on 1,437 reviews

Review highlights

  • 9.3
  • 4.6
  • 3.9
  • 3.8

Good to know

  • Good access to airport
  • Great shopping

Nearby

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    About

    Located just 2.6 mi (4.2 km) from the airport, Jacksonville Plaza Hotel & Suites offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/café and visit the fitness center for a workout. Rooms feature bonuses like refrigerators and microwaves, along with MP3 docks and LCD TVs.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Air-conditioned
    • Laundry facilities
    • No smoking
    • Coffee shop
    • Free airport shuttle
    • Pets not allowed
    • Long-term parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    Based on 1,437 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.5 "Easily accessible by car, said 95%."
      8.0 "80% liked the proximity to sightseeing."
      7.1 "71% thought parking was inexpensive."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.0 "70% thought the service was very professional."
      7.7 "77% were happy with the shuttle service."
    • 4.6 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      2.7 "For 73%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      2.0 "80% had problems with the shower."
      2.9 "71% criticized the small bathroom."
    • 3.9 "Breakfast is below average."
    • 3.8 "Not very comfortable."
      1.7 "83% said rooms were small."
      3.2 "68% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      2.9 "71% criticized the small bathroom."
    • 3.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 1.9 "Disappointing wellness & sports facilities."
      1.8 "82% didn't like the fitness area."
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    Overall rating

    7.2 Good
    Based on 718 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      7.7 "77% were happy with the shuttle service."
    • 4.6 "Rooms are not good."
      1.6 "84% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      1.4 "Air conditioning was criticized by 86%."
      3.3 "For 67%, the rooms looked old."
    • 4.0 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      1.6 "84% said rooms were small."
      3.4 "66% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."

    Overall rating

    6.9 Good
    Based on 416 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.6 "Easily accessible by car, said 96%."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 4.5 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      3.1 "69% said the bathroom was dirty."
    • 4.1 "Not very comfortable."
      2.0 "80% said rooms were small."
      3.4 "66% thought it was too noisy."
    • 3.6 "Breakfast is below average."
    • 3.5 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 2.4 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      1.8 "For 82%, the lobby entrance was sub-standard."
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    Overall rating

    6.9 Good
    Based on 158 reviews
    • 9.4 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.6 "Good value."
    • 8.4 "Great service."
      8.0 "80% said the reception staff was great."
      9.2 "92% found the staff to be very friendly."
    • 4.8 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.5 "85% said rooms were small."
      3.8 "62% said the bathroom was dirty."
    • 4.2 "Breakfast is below average."
    • 3.8 "Not very comfortable."
      1.5 "85% said rooms were small."

    Overall rating

    7.6 Good
    Based on 143 reviews
    • 9.4 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 5.2 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
    • 4.0 "Not very comfortable."
      2.0 "80% said rooms were small."
    • 3.5 "Breakfast is below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Good access to airport"
    "Great shopping"
    data provided by TrustYou

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