Overview

Krystal Ixtapa

Blvd Ixtapa, S/N 4 Y 4A Zona Hotelera, 40880 Ixtapa, GR, Mexico
+52 755 553 0333

฿ 2,133+

Overall guest ratings

7.1/10 Good
Based on 332 reviews

Review highlights

  • 8.5
  • 7.9
  • 4.4
  • 4.2

Nearby

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    About

    Location.

    Positioned between the Marina Ixtapa and the Palma Real golf clubs, NH Krystal Ixtapa is 500 meters from Magic World Waterpark in Ixtapa, Mexico. Zihuatanejo is located 7 kilometers (4.3 miles) from this hotel.

    Hotel Features.

    The hotel offers an All-Inclusive plan and a European plan, and caters to couples and families. The hotel hosts 6 restaurants and bars, including Bogart's, where international fare is accompanied by nightly pianist performances. The Lobby Bar is known for casino and salsa nights offered from late December through Easter, and mid-June through August. The lobby has 2 computers providing Internet access. The flexible event space can accommodate corporate or social events. An open-air fitness area features weight machines and free weights. The resort houses 2 outdoor pools surrounded by chaise lounges - 1 is an adults-only freeform pool, and the other pool features a children's and toddlers' area.

    Guestrooms.

    This resort offers 256 guestrooms and suites in an 11-story triangular building. Furnished balconies afford ocean views. Guestroom décor features marble-tile floors, Mexican artwork, and colorful bedspreads. Room amenities include wireless Internet access for a surcharge and cable television. Private bathrooms feature showers. Connecting/adjoining rooms are available on request.

    More hotel details about Krystal Ixtapa

    Krystal Ixtapa Prices:

    ฿ 62 - ฿ 181 (Based on average prices for a Standard Room)

    Krystal Ixtapa Rooms:

    255 rooms

    Other names used to reference this hotel:

    • Krystal Ixtapa ZIH
    • Krystal Ixtapa Hotel
    • Krystal Ixtapa Hotel ZIH
    • Krystal Ixtapa Hotel Ixtapa (ZIH)
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    Hotels.com

    Amenities

    • Fitness centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Night club
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Beachfront
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Child pool
    • Beauty salon
    • Air-conditioned
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 332 reviews
    • 8.5 "Location is great."
    • 7.9 "Good breakfast."
    • 5.2 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 4.4 "Not very clean."
      3.6 "64% said rooms were dirty."
      3.0 "Dirty pool, said 70%."
    • 4.2 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      4.4 "56% were disappointed with the minibar."
      0.8 "92% found problems with the furniture."
      3.6 "64% said rooms were dirty."
      0.0 "For 100%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
    • 4.1 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 3.8 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 2.2 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 129 reviews
    • 5.0 "Food is average."
    • 4.8 "Not very comfortable."
    • 4.8 "Service is below average."
    • 4.6 "Rooms are not good."
      1.6 "84% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
    • 4.5 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.7 "Bad amenities."
      4.0 "60% thought the building wasn't nice."

    Overall rating

    7.1 Good
    Based on 195 reviews
    • 8.7 "Breakfast is good."
    • 8.6 "Location is great."
    • 5.3 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.3 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 4.3 "Not very clean."
    • 4.2 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 3.9 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.5 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.0 "60% didn't like the uncomfortable beds."
      0.9 "91% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
    • 2.1 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 6 reviews
    • 4.0 "Rooms are not good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
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