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Every thing about this hotel was perfect; service, design, cleanness, amenities ( indoor and outdoor swimming pools,gym,steam room) the room is perfect with amazing views. Professional and very friendly stuff. Thank you!! Mrs Bagum at the reception. None
Staff friendly , concierge service giving good guidance ,room service excellent , reception very good .i would love to visit it again. Breakfast can be better
it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack
I liked the Location and the professional staff they have and for sure the outdoor pool. The room was on the seventh floor and I thought to see the sea I should get a room on the ninth floor at least.
Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)
Position of hotel. SErvice of the hotel.
location, garden and pool area, extremly attentive staff the Ambassadeurs bar did not meet the otherwise high level of the hotel: cocktails were really poor
The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities. N/A
Staff was great, in particular, Malike. Can't wait to go back.
Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages). We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.
Location and the views are gorgeous. Fitness and spa area big, adequately fitted out, although its location at the west wing of the hotel makes visiting from the east wing somewhat too long. Breakfast hall is definitely too so small for this hotel that us and lot of other people had to wait to be seated at the table.
It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable. The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.
-Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.
The Spa with Haman was fantastic. The staff was very professional. The restaurant recomendation from the Concierge to a restaurant also on the hotels website. It was very touristy and not level expected. Would have preferred that the hotel had a buffet at dinner.
Well located and spacious. It is definitively an aging hotel. Was on the 1st floor and the hallway and rooms smelled like smoke even if it was non-smoking.
our room view
The room had a lovely view. The person on the enquiries desk was extremely helpful in assisting us in finding a restaurant and booking it for us. I thought the room was a bit small for a deluxe room. I also did not like the fact that they did not have slippers in the room.
It might not be brand new but with an unbeatable location next to Taksim square and splendid views of the Bosphorus from almost every room as I found out, this is the best value for a luxury stay in Istanbul. The breakfast is vast, the staff incredibly attentive and courteus and it has one of the best gyms I'vê ever seen at hotels around the world. Highly recommend it Maybe the room furniture is a bit old world style but of good quality
Very nice hotel It was away from tourist area of old town. But that was not nessessary a bad thing
Location is excellent, staff are friendly and helpful, rooms of good size, all amenties are available, resteaurants and food is good. Price is a bit in the high side.
hotel has good location , staff very polite and helpful , speaking perfect english we didnt like the hotel room , it needs renovation , really very old , stains everywhere at bathroom ,we stayed only first night out of 3 .
It's Location. Air Conditions.
The view is great, specially on the high floors. Valet parking is convinient. Location is great for those who like busy life day and night that area does not sleep The club intercontinental does not offer much, there is no all day refreshments like other executive floors in other hotels.
Everything was great.Rooms spacious and always clean .The service for the rooms was 3 or 4 times a day and continuous supply of water(free). Reception staff friendly and helpful.An excellent choice for our 5day trip to Istanbul.The shopping center only a few minutes walking away. Although they had been notified for our late afternoon arrival one of the two rooms took one hour to get ready.
One of the best None
Very nice hotel, great view for the fireworks, very friendly staff, convenient for the conference center located just beside
We liked the closeness to the centre of Istanbul Old televisions in use. I stayed at Holiday Inn for my first night. Accommodation far superior.
Room Service was excellent and the location is perfect
the sea view was perfect also the restaurants was very much clean and beatiful I did not like the room , they gave me garden room in the mezzaneen floor ,the last thing I was expecting to stay in mezzaneen floor at hilton , it was very deficult to change the room , that is why I advise every body likes to have sea veiw to ask that before reach to the hotel , also there were no hot water in the bath room and air conditioning was not working propeply
comfort and quiet of my room Breakfast too expensive for those who eat lightly.
The booking was not known to the hotel staff.
Hotel staff were very friendly Food from room service was very bad.Did not taste fresh at all. wi fi should be free.
10mins walk to Taksim square, good facilities, quite and classy Some staff were not as welcoming or friendly as you would expect in a 5 star hotel
The spacious lobby The grand breakfast the large lounges and meeting rooms the large gardens the hotel entrance Some floors designated as Non-Smoking, but we could smell smoke
The size of the room. The view and the pool The hotel is old needs renovation
Best Location, very near from Taksim Street , vary nice rooms and all the staff speak good english. Simply i had very good time. i can not remember any thin bad about Hilton istanbul.
I could relax after a long working day & the view from the high floors is good. I arrived in the afternoon & I have a business meeting next day in the morning & I need a laundry which was closed at 5 pm. So please for the foreginers this service has to be till night.
the staff was very nice and helpful staff didnt know most of the queries i had. And the back offcie staff doesnt speak english e.g. techinicians. also the prices of food and beverages are to much. e.g. 12 YTL for a coka cola and a coffee. the swimmingpool was very basic and not wel maintained. all windows in the whole hotel needs cleaning and details of the hotel must be taken care of as well.
This hotel was a disgrace to the Sheraton Name. The bathroom was old and dirty with black in the grout and the shower was a trickle, This hotel operates under the licence of Sheraton name but the standard is poor and very outdated. Terrible value for money.
The room was beautifully decorated and we had a great view from the 20th floor I realize we were in Turkey and that everyone shouldn't have to speak English but we found it difficult to communicate with staff at times since their English was quite limited. Overall though, the staff wer quite firendly and helpful.
Hotel do not has shiraton standards
Fitness, swimming pool I booked this hotel for 515 euro at your website. When I checked out, I had to pay 548. Although I had my booking confirmation, the hotel did not accept the rate that I had booked the room for at Booking. So either Booking did something wrong or the hotel. Anyhow, I don't think I will use your website soon again.
The staff were extremely courteous. Smiles and positive attitudes all over the place. They were genuinely interested in helping make our stay an enjoyable one and they were successful. They gracefully answered all our questions about attractions. Breakfast buffet is good. View from our room was pretty. The hotel shuttle service to and from downtown Istanbul is a major plus. Elaborate spa options. The location. The hotel shuttle compensates for that in a major way.
This is not sheraton!!! Check in is at 14, i waited for 1 h till my room will be cleaned. I was told the room was not payed, even i payed everything. I think, they wanted double pay. Coca cola 0.33 - 5.5 euro
My first and last time at this hotel It was more than 22 degrees and the hotel had turned the aircon off. I woke up 4am to explain this to the hotel staff but the best they could do was to send me a fan! For Euro 200 / night you get a fan!
yes sure. Rooms were like a palace. Very very big and comfortable
Cleaness decoration The staff are not educated to deal with the good maner
Awesome and enjoyable stay for 3 days. The best 5 star hotel and got it at a great price too. Fantastic pool and spa, Buffet was excellent and fit for a king, oh I mean Sultan. Hotel close to airport. Concierge so helpful. Willl stay again. Super!!! They accidently charged my card for no show but they took it off and fixed it right away. No other complaints. Oh another good thing they have is multiple phone chargers in every room.
Property, Customer service and amazing beds and pillows A little bit too far from main tourists attractions
Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building. View on the back side of the building awful.
Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.
a/c staff dont clean everyday
twice blocked money from my kredit card for room
the location is brilliant The bed and pillow were very uncomfortable. It was impossible to sleep especially on the side that faces the square because it was too noisy. Windows were not thick enough. I was charged immediately after I made my reservation, contrary to the rules.
Nothing Yes, the Hotel cannot be a 5 Starts Hotel, im referring back to the Rooom set up itself, (the carper, the bed, the TV, the size fo teh room, the Bathroom...) all were way below expectation.
twice bloked money from my kredit card for room
Upgrading my room to better one Nothing
Staff was not very welcoming at arrival
location rooms are need to be renovation
helpful staff, well located if one is interested in this district rather than staying in touisty sultanamhet bathrooms need up dating! no english movie channel, need kettle and tea and coffee facilities in the rooms
The staff. They help you with any kind of problems or questions that you may have.
The location. Its located in downtown Istanbul. Hat disappeared from the room. Took over an hour and a half to do check in. They tried to include a breakfast package that I never hired.
The hotel met my highest expectations for comfort, luxury and personal service. It was a little out of the way and very pricey, but worth it as a business class hotel. The main breakfast room on the 18th floor was crowded and service was slow. However, the VIP breakfast room (with fewer options) on the 11th floor was almost empty and service was great.
Nice hotel with beautiful view on Bosfurus South Bridge at breakfast. Clean and confortable rooms. Hotel services are not at level of this 5 stars hotel. Not all staff speaks English and one that loundry service "forgot" to pick up laundry bag.
It was my 3rd stay at Point Barbaros. no doubt - my favourite hotel in Istanbul which I visit 7-8 times a year. Everything was just perfect as usual from the very first minute till the last one. We were very sorry to leave.
It is a quite place. The hotel did not have available any disinfectant that I needed for a small size wound, I asked for a farmacy service but they were unable to provide it. A friend of mine left at the reception a button belonging to my jacket providing my name and asking to deliver it to me. The staff never informed me neither delivered it to my room, besides when I asked a few times where was my button they claimed that it was never given to them. Clearly they did not care and threw it away. I consider all this an extremely poor behavior particularly in an hotel that claims 5 stars.
Location, decoration and friendly staff Just the price is rather high comparing to the same kind of hotels with the same facilities
we stayed 3 night with family and it was convenient for us.
Very friendly staff. Good facilities.
Great concept offering free phone calls, internet and parking. It´s a very comfortable 5-star hotel.
Room was very comfortable. In general the hotel shows its stars fairly. It was a five star hotel at all.
Breakfast was good
Staffs only Rooms are so noisey. You can easIly hear sounds out side and when the door of next room is closed you can easily hear the clio of door.
the staff were so helpful the coffee maker in side the room is not for free, and even the WIFI. the bathroom door has no luker it is a slide door anly.
the food. bereakfast was beyond my expectations. don't stay at the rooms which is looking to the backside. the back rooms are looking to a bad neigbourhood... insist for a room at the front side of the hotel :)
The staff were excellent, location to Metro and Taksim convenient, very clean presentation, food excellent, good value for money, definitely will stay again, safe area close to shopping mall/s. Spa, gym and massage facilities and services outstanding. Thanks Movenpick. Leaving at the end of my vacation !
very close to the business district... saves time with the intense traffic jam pool was too small; fitness center could have better equipments