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The new bathroom with towel warmer and the bathtub was great! Parking was not great, would like parking closer to hotel.
The location to the town was great. 5 minutes walk to the centre of town. The breakfasts were pretty good also. No views from the room, and the room was very small.
very friendly and helpful staffs
The room was spacious with great amenities. It was clean and comfortable. We had a beautiful view of the river and city and it was in a great location.Good breakfast. When we entered the hotel we were overwhelmed with the smell of cigarette smoke from the adjoining bar. There was no one at the desk to great us and when the girl showed up she wasn't very nice.We were worried we made a mistake with this hotel but once we got in our room everything was great. The rest of the staff was very friendly and our stay was very satisfactory.
Central to Innsbruck, Reception very polite and always ready to help, local knowledge very good. Very comfortable room, super bathroom Nothing to report
The comfort and high standard The design of the room
location, comfort of room no tea/ coffee facilities in room
We like the atmosphere and the courtesy of the hotel staff. The fact that the hotel is very close to the center of the town makes it perfect for visiting Innsbruck and in particular for enjoying the shooping. The smell coming from the smoking area of the bar and from the kitchen that was very strong on our floor and in the room.
The location was good. So was the breakfast. The heating system in the room was broken and the staff seemed unconcerned. "We will get to it tomorrow."
Great location Parking facilities are away from the hotel with no direct link. Noise from road traffic
Location, staff, room was comfortable
Free parking close by. Shower great, but small bathroom. Good selection at breakfast but no hot food. Small but adequate room. 10 mins walk to Old Town. Room temp hot and unable to change, but could open window.
The location is excellence, near old town. A bit noisy due to room facing the road.
The night staff were very friendly and helpful by servicing us even after they had just closed for an evening night cap. We ere introduced to egg liquer which was to die for. The breakfast buffet was tasty. The location was within walking distance to everything including the golden roof. It was located on the other side of the river so it was nice and quiet for sleeping. The bed was not as comfortable as I would have liked. It was two twins pushed together to make a king and there was no sheet on the bed (only a comforter) The bathroom was okay but nothing fancy.
Friendly and effecient staff No
the hotel room was o.k., not much more. it was a five minute walk from the city center which was great and the free parking is also a great thing in pricey Innsbruck.
Quiet, yet near the old town. Very comfortable and clean, very helpful office staff Lack of smell of tobacco smoke found in some Austrian town centre hotels Early morning waitress seemed a bit slow to replenish used buffet items
Friendly staff, accommodating possible requests, elevator access good, parking availability very helpful No, nothing to complain about
Location is good. Breakfast was poorly organized, when busy, the service was poor.
Good location. Big TV. Good breakfast.
in walking distance to the old part of town, friendly service, good value for your money
Very central positioned in the center of town. Parking facilities is catastrophical - truly a discaster...
breakfast parking facilities, small room for 4 people
This hotel was in a good location for walking into Innsbruck. The parking was difficult.
Buffet breakfast good, bed comfy, owner helpful, BBC prime on TV. Very well situated for walking into the old town. Bedrooms on ground floor for the less able. Car parking off road with security camera. The bathroom needed modernising, shower not very good, separate seating area not necessary in bedroom. No lift and we were on 4th floor but we don't mind walking.
As noted, this hotel is an easy walk to the old town center. It is a bit hidden in a dead end street and of course the streets are very narrow (by American standards), so plan to drive there with caution. The parking is very tight so it's handled by a valet to squeeze everyone in. The food was plentiful but a limited variety. The ground floor room was somewhat noisy because of the traffic to the breakfast room, front desk, and front door. Rooms on upper floors would be fine.
Excellent location just over the river from the old town. Staff very helpful.
Nice hotel , clean and comfortable. Breakfast could be little bit better
Everything was really good with reasonable price. The breafast was also good.
hot water in the bathroom did not work
The staff was polite and the atmosphere really warm and friendly..Very clean as well The view of the room..
Great view. Very convienent. Good value. Room 9 was a little narrow making walking around a bit cramped.
Location, Comfort & Value for money!!!
I liked the man and wife who ran the hotel. They were happy and helpful. I would have preferred if a continental breakfast had been included in the price we paid for our room. They had a nice attached small restaurant which would have been very nice to have had to eat breakfast in, but that was not included unless we paid extra.
Good location only couple of minutes walk from centre of town; Hotel Owner was very helpful; room was very large, clean and comfortable with good bathroom. No lift.
The room is clean and tidiness, location is very good and near the city center.
Beautiful view from the room window. Noisy in the morning (traffic outside).
Very clean, very good value for money, excellent location no
Fabulous location right next to the river and walking distance to all the major attractions of Innsbruck. Great value and comfortable with lovely hosts who make sure everything is accomodated.