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After reading the reviews, I was a little nervous about staying here. However, check in was very efficient and we were faced with a wonderfully helpful and friendly female on reception. She couldn't do enough for us. The room was big, clean and the beds were comfortable. After staying in hostels, having four fluffed up pillows was blissful.
Great place to catch some sleep for the night. Breakfast is better than a lot of hotel chains. Little outdated
It was very clean. A lot more bang for the buck. Staff was very courteous and the breakfast was ample.
Easy check-in, great price, good enough free breakfast.
Good continental breakfast! Pool area to cold for comfort.
The staff was friendly and the bed and room was very comfortable. We only stayed one night but left for the rest of our drive well rested.
Staff at Le Ritz handled the problem and made a room available, but charged me again. Reservation with getaroom has not been refunded to me. Why Not?
Nice & quiet. Within walking distance of several restaurants. Nice park across the street.
Appealing location on the Snake River with access to the river walk. Very good breakfast with omelettes made to order. Short drive or $10 cab ride from IDA airport but call ahead for cabs. Spacious new walk in shower wasn't clean and no one wanted to use it. Staff didn't ask about the accommodations at check out.
Great staff. Very clean. Allows dogs!!! Awesome stay. Will stay there again.
Looks like it has recently been remodeled. Pillows
Friendliness, cleanliness, omelet bar with breakfast, comfortable bed with any amenities in the room.
Right across from the green belt by the river. Comfortable rooms, various dinner options nearby, and breakfast included an omelet bar. Warm & friendly staff.
We had fantastic service from the lady at the front desk!
Great breakfast No hbo as advertised. Hot tub not working.
Hotel has a great location, right on the Snake River. Easy scenic walks, close to restaurants. Nice pool and gym. Breakfast was outstanding, included custom-made omelets, do-it-yourself waffles, and various pastries. Room had TV, fridge, microwave, and WIFI. Hotel is older and room was a bit smallish by today's standards. Bathroom is small.
Rooms were clean, easy access to amenities Fresh cut up fruit would have been nice at the breakfast, for diabetics there didn't seem to be a lot of choice.
very rude would not listen to why i was canceling,i asked for a refund said no refunds allowed will never stay at one again 115.00 in the wind i will tell everyone i know not to use this hotel thank you
Bed very comfortable, breakfast was excellen. Place, was very clean, great value for the money. I will be staying again Nothing to report
The matress was uncomfortable. It was way too hard.
The bed was fairly comfortable. They punish guests who book on Kayak or Expedia by going out of their way to put you in the least accommodating rooms. We booked through Kayak and called the hotel to make sure we had a King room with a pull out sofa. When we checked the young kid at the desk told us they had been given to guests that booked through the hotel. Not cool!
Could not control air conditioner.
A standard room, but a horrible night's sleep. The windows rattled so badly because of the pervasive wind that the noise kept both my husband and I awake. Even masking the window noise with a running Dan didn't help.
Awesome room. Great view. Clean. Friendly, helpful staff. We enjoyed a delicious breakfast in their restaurant.
Room was clean.
Our room had everything we could possibly need for a family traveling with an infant. Very accommodating staff. Complimentary breakfast was excellent. The only comment I would make is that the chairs on the patio outside our room were a mess with dust and cobwebs, so maybe make it a point to give some attention to the outside every couple of weeks during the summer months.
The staff gave us a hard time about the number of people listed in our room. They never bothered to change it and they were going to charge us extra for the continental breakfast! I was not impressed by the staff!
The room was spacious . The AC worked. The facility was old and run down. Although the property was advertised as nonsmoking our room smelled like smoke.
We walked into the 1980s decorated room and saw a layer of dust covering everything...turned a white cloth black as we wiped down counter tops and night stands. Then we saw stains all over the bed spread - we pulled it off only to notice what appeared to be pubic hairs on the sheets. We left and demanded a refund - which two weeks later I still haven't received.
I like that the room was big and did have a decent view. There are several concerns with this hotel. First, there was not a working thermostat for the room. Instead, you had to operate expand and try to guess the correct speed. Second, I was unimpressed that it was an analog TV. Watching a movie is not an option and the quality of the image was very poor. Third, the overall feel of the Hotel is outdated.
The location is amazing and the views from the rooms with balconies facing the river are great. The price is fair. Overall, the room was fairly upgraded and nice. We liked that it had a fridge, microwave, and sink. Our room (and many others based on grumblings heard around) lacked air conditioning. When we called the front desk the man that came just explained to us how to work an air conditioning unit and after fiddling with it confirmed that yes, indeed, it was broken. He could not fix it though. While I appreciate his mansplaning (it's a thing, look it up) the way the modern marvel of an air conditioning unit works it would have been more helpful if he had fixed it. I would recommend that a hotel that provides 24 hour service have a maintenance person available around the clock. Although, I'm not aware if that is an industry standard.
Pleasant clerks Very noisy above us...someone must have walked across the floor for two hours. I finally got to sleep at 2:00 am
Location, large room Breakfast was terrible, somewhat run down, should be priced in the 59 - 79 dollar range and should be listed as a two star
Rooms were nice size. Staff and their ineptness.
The staff was friendly and helpful. The room was very nice and clean. The continental breakfast was good. Although some fruit would have been nice to have too. The room was large and nicely updated. A group of people staying at the facility had no consideration for others because they were playing games and being very loud in the hallway. I believe an employee came and told them to be quite because it wasn't long after that they quieted down.
Friendly staffing, small building so it was easy to maneuver. Easy to book last minute. Clean-ish. You get what you pay for. Cheapest hotel in town, super small room.
Very nice and clean. We enjoyed our stay!
No travel accessories (shampoo, conditioner, hair dryer)
It was NEW ... and most pleasant. No breakfast was offered.
Room was clean although Spartan. Good value for the cost. Easy to find. Wi-Fi was inconsistent.
Upgraded facilities. Comfortable beds. Extremely friendly staff (my experience only). Close to Idaho Falls scenic area with lots of food options! Feel like I came out ahead on this one!
The hot chocolate was awsome for breakfast. The shower was great and room Clean It was a good experience but wished it had a breakfast like other ones do
Very clean reasonable price Not enough locations
Excellent value for the price. Very helpful staff. The hotel location is slightly out of town, but they have a shuttle that will take you downtown, which is nice.
The room was clean and neat.
room was comfy, clean, nice amenities.. view wasn't much but i also don't really care about views.. no real issue with the room
Nothing. Filthy. Slept in my car. Save your money! FILTHY. The floors in the elevator were sticky, the carpets looked like they had not been vacuumed in years, there was a giant blue clothe chair in the hallway-as if waiting to be thrown out-that reeked of cigarette fumes, I thought I heard someone sleeping in the hallway, the overhead lights did not work in the room only the lamps, one of the blankets on the bed smelled like urine, there was visible caked on dirt everywhere, the air conditioning unit looked like it was falling apart, there was someone's hair on the shower wall, the blow dryer had yellow dirty goo on it, I could go on. The smell of smoke and dust and dirt was pungent. I was refused a refund. I slept in my car after having driven 17 hours. Unfortunately, there were no other hotels available once I discovered this hotel was filthy. IT SHOULD BE SHUT DOWN.
The business room was really nice and had everything I needed in it. The staff was very friendly and helpful as well. My bed was a bit harder than I like.
Easily access right off the freeway, recently updated modern rooms, clean, cheap, good complete breakfast, I'd go out of my way to stay here again.
The "Free" breakfast wsa disappointing, I was hoping for a more complete offering..
The bed was comfortable, the brearkfast was great, and it was quiet. The bed was so low to the floor it came to my knees it was hard it get out of since I'm disabled. But other then that nice place.
Breakfast was less than impressive, biscuits & gravy & cereal. Room was tight & a little dingy. under the comforter there was stain that was unidentifiable & rather disgusting.
staff was friendly, room was acceptible The motel is not the nicest super 8 I've seen. Simple ok breakfast, rooms seem a bit outdated.
We were very pleased with our stay. Room was very clean, bed was comfortable and breakfast was thoroughly enjoyed. Good value for your dollar at this place. We'll stay here again.
The location. The size of the rooms and the balcony. Nice and helpful staff. It was all very clean and very comfortable! My room had a great view of the falls. No laundry services on site. The breakfast didn't offer much and only one elevator worked and it was very slow.
This was a very nice hotel. The room was really nice. Wonderful view of Temple and falls Breakfast was a bit chintsey
Staff was great, room was fabulous, bed was comfy, I slept like a baby. They did not offer King size beds
It was just very up to date, clean, had all kitchen appliances...almost wished I needed a dishwasher (lol). The 'cupboard' where you could purchase anything for very reasonable was very unique. We will definitely stay again! No
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The staff was very friendly. The beds were extremely uncomfortable. I could barely move after sleeping on them.
Staff was awesome free laundry Great treadmills Free movies No pool No cont breakfast
I love the suite style with a full working kitchen. I appreciate the complimentary popcorn and video rentals. The hotel is spacious and comfortable. Hotel emplloyee was so helpful, so upgraded us to a bigger room when there weren't 2 queen beds N/A
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Staff were friendly and helpful. Room was very clean with a comfortable bed for a good night's sleep. Hotel was close to a restaurant we like to eat at when in Idaho Falls. Very nice location close to the river. No
Staff was friendly great amenities I cannot think of anything I did not like
Comfortable with a nice setting on the river. Had a TV, WiFi and a refrigerator. No ice machine (other than in the freezer to make your own. Missed having a hot tub too.
Good location, walking distance to food Reserved a non-smoking room and were given a smoking room and told there was nothing that could be done.
Clendynes nice rooms No breakfast do not like that they had small store and no restrunts near by
room was clean, staff was good, room had bad noice all night could not sleep, no effort was made to make up for bad room when made know to staff, am sure all rooms that bad
Over all we were VERY pleased with our stay at the Holiday Inn Express. They have great amenities and the staff had great customer service. Thanks so much!!!
I will return to this hotel. I had a allergic reaction to the soap used on my sheets and the staff went out of their way to launder my sheets with another brand of detergent. The room was very clean. Breakfast was decent, got old by the 10th day of my stay.
Have stayed in this hotel twice, it is very clean, the staff are friendly and the breakfast bar is good. Also the exercise room has a small weight machine which many Holiday Inn Express do not have. The Pool and Hot tub area were also very well kept so it is a great place to stay with a family. Rooms were quite and hotel is far from any freeways or busy roads. Will stay here again!
We were running behind and called ahead saying that we would be late and they were very willing to help us with the change in plans. Found the facilities and staff to be very comfortable and hospititable. Look forward to using their services in the near future.
The hotel is what you would expect from a Holiday Inn, good quality hotel, and the continental breakfast was great. The hotel staff is ok, and the manager lacks professionalism, but if you can overlook that, it is very comfortable.
We stayed here on our way out to Yellowstone from California. Most of our trip involved camping in our trailer, and we were looking for affordable, but comfortable options along the way. The Holiday Inn Express in Idaho Falls fit the bill, with the added benefit of a pretty good non-chain diner just next door.
Nice rooms and bathrooms and clean comfortable beds.
My wife and I planned a short pre-Valentines evening which included a stay at the Holiday Inn. The hotel exceeded our expectations from the kind, professional, and courteous front desk employee who switched us to a king instead of two queens, to the wonderful and satisfying breakfast in the morning. My wife was impressed with the cleanliness of the room and we had a very good night of sleep and felt well rested in the morning. We will not hesitate to stay at this hotel again.
The Holiday in Express is a wonderful place to stay.
This is my favoeite place to stay when vksiting my kids in the Idaho Falls area. Well lit, safe parking. Close to the hospital and the best shopping and dikning in the area.
I have stayed at the Idaho Falls Holiday Inn Express several times and have never been dissappointed. The staff go out of their way to help you with whatever you need. The last visit I had, the desk clerk even called a restaurant to check on a certain question that I had. The breakfast is always hot and delicious and has a great selection. This is the place I stay when I visit Idaho Falls.
I was very happy with the staff as well as the room. I will have to say that I was unsure of this hotel. I booked it online and so when I pulled up and looked at the outside, I began to doubt my choice. As we entered the hotel i was happy to see that the inside was completely renovated. It just proves, "you can't judge a book by it's cover"!!
I liked the size of the room and the location. nothing that i disliked.
i liked everything. I didn't stay but the night but the room was huge and beautiful. it had a balcony so I could go outside to smoke. if there is another trip up to Canada , this will be where I will stay. I used to stay at Best Western, but not anymore. cant say there was anything!!
Sheets were clean and it was Cheap. They have super creepy pictures on the wall in the lobby/elevator area, which was hilarious. Stopped here for our first night on a long trip. The walls were like paper you could hear everything in the hallway. It was so loud. There was a small child was opening and slamming doors repeatedly, it's mom thought it was funny and started chasing the kid up and down the hall yelling "boo". Staff didn't do anything about it. Didn't stop until 11:30pm and started again the next morning at 7am. Horrible night's sleep made my husband grumpy for the rest of our trip. Would spend the extra money to stay anywhere else next time.
Staff was nice..that's all!! This hotel is overpriced if above $50.00 a night. It is OLD.....rooms are large but OLD. The TV was from the early 80's if not older. It needs to be upgraded in the worst way. Will NEVER stay here again.
The room was huge the beds nice slep great There grand buffet was not so grand
The night early morning hotel clerk was awesome. He went the extra mile to ensure we received the correct room. Good job. Called ahead to advise hotel that we would be checking in late at night. The hotel clerk was rude and seemed somewhat annoyed that I was calling regarding a late arrival.
We loved the location right by the snake river and the falls. It was a beautiful place to stay. It was easy to find, right off the freeway. The hotel had good access to everything in town. The staff was very friendly and helpfu. I would recommend this hotel.
Loved the location and the view. We checked in and went up to our room to find that it hadn't been cleaned yet. We wait just over an hour before it was ready for us. It didn't look like the room had been dusted and the bathroom smelled like it needed a good cleaning. Pool looked like it needed some attention also.
Location Bathroom wasn't cleaned.
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This guest did not leave comments about this hotel.
My daughter and I were visiting Idaho Falls for my brother's funeral. To add a lighter note to our somber occasion we chose this unique historical location. Turned out to be a good choice and much nicer than a 'typical' hotel room. When we booked we were not sure which room we'd be getting. The front desk lady said she'd have to call to see which one we'd get-she never did. After showing us the rooms that were available we were very pleased to stay in this room for the two nights.
Our room was huge! Jetted bath was wonderful! Complimentary room service for breakfast! Very nice Rome decor!. No front desk after 10 pm. Needed help with TV and WIi Fii and no one to help:(
We LOVED this hotel. The room was so much fun, AND clean, AND full of amenities that I would generally think would cost me so much more than what I paide. No, this hotel was wonderful.
The room was fantastic! Very clean and pretty.. I love the cheese cake that the hotel put in a freezer. Staff were very friendly as well. Also, like the breakfast voucher at Smitty's restautant. This hotel is designed for couple rather than family.. We had a great night though.. But would recommend couples to use.
the rooms were lavish and they brought a basket of food to our room with a bottle of sparkling cider. There was two slices of cheesecake in the fridge too parking was out on the street.
The room themes are very well done. Big rooms with a nice tub and steam shower. My room was a little chilly when I arrived. With the heater on high, the room is so big I needed a space heater warm the room up. It took about 30 minutes.
fancy and classy room! very nice for couple or married couple. Not for family. overall location is good to go to Yellowstone national park if you get up early. It takes almost 2 hours in West and South entrance on average. Also, it doesn't have their own enough parking lot. That's all.