Overview

The Whitehall Houston
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1700 Smith Street, Houston, TX 77002, United States
+1 713 739 8800

฿ 4,579+

Overall guest ratings

8.4/10 Excellent
Based on 1,142 reviews

Review highlights

  • 8.9
  • 8.3
  • 5.6
  • 4.8

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    The Whitehall Houston puts you within a 10-minute drive of Downtown Aquarium and Toyota Center, plus an airport shuttle is available for USD 30-50 per person. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Edgar's Hermano, one of 2 restaurants, which serves Tex-Mex cuisine and is open for lunch and dinner. 2 bars/lounges and a 24-hour fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like Tempur-Pedic beds with premium linens.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,142 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
      7.7 "77% said the concierge service was amazing."
      9.2 "92% found the restaurant service to be one of the best."
      7.3 "Housekeeping was great, according to 73%."
    • 8.3 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Food is delicious."
      7.5 "75% loved the menu selection."
      10.0 "Yummy desserts, said 100%."
    • 7.6 "Good breakfast."
    • 6.9 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.8 "Only 58% thought the shower was ok."
      5.0 "50% thought the minibar was ok."
    • 4.8 "Wellness & sports facilities were not very nice."
      4.8 "52% didn't like the fitness area."
    • 4.7 "Not very comfortable."
      4.5 "55% said rooms were small."
      1.8 "82% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
    • 4.2 "Pool is below average."
      0.8 "Dirty pool, said 92%."
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    Overall rating

    8.5 Excellent
    Based on 548 reviews
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
    • 8.6 "Location is great."
    • 8.2 "Bar is amazing."
    • 7.7 "Good breakfast."
    • 6.2 "Average value."
    • 6.1 "Vibe was decent."
    • 5.3 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.0 "50% thought the minibar was ok."
    • 4.8 "Not very comfortable."
      4.4 "56% said rooms were small."
      1.9 "81% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
    • 3.8 "Pool is below average."
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    Overall rating

    8.6 Excellent
    Based on 308 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 7.8 "Good location."
    • 7.2 "Good breakfast."
    • 5.8 "Average value."
    • 5.0 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.3 "Not very comfortable."
      4.1 "59% said rooms were small."

    Overall rating

    8.4 Excellent
    Based on 148 reviews
    • 9.0 "World class service."
      9.1 "91% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 6.6 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.3 "Vibe was decent."
    • 5.6 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 4.6 "Not very comfortable."

    Overall rating

    8.1 Excellent
    Based on 137 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 7.6 "Good breakfast."
    • 7.0 "Good amenities."
    • 5.9 "Vibe was decent."
    • 5.7 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 5.0 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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