Overview

The Westin Oaks Houston at the Galleria

5011 Westheimer at Post Oak, Houston, TX 77056, United States
+1 713 960 8100

฿ 4,687+

Overall guest ratings

8.3/10 Excellent
Based on 992 reviews

Review highlights

  • 8.8
  • 8.0
  • 5.5
  • 5.5

Good to know

  • Professional service
  • Great shopping

Nearby

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    About

    With excellent shopping, dining, and entertainment just steps away, The Westin Oaks Houston at the Galleria puts you in the heart of Houston’s chic Uptown district. The hotel is connected to The Galleria, home to Nordstrom, Macy’s, and Saks. Guests will discover everything they need to feel their best, from our WestinWORKOUT® Fitness Studio to the wholesome fare of the White Oak Kitchen + Drinks restaurant. And, with more than 23,000 square feet of meeting space at your disposal, you can host any event in style. Our 406 guest rooms, including six suites, are designed to leave you feeling your best. Enjoy stunning views over the vibrant city of Houston, wake refreshed in our world-renowned Westin Heavenly® Bed, and surround yourself with real pampering in our Heavenly® Bath.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Wi-Fi
    • Terrace/Patio
    • Cable or satellite TV
    • Internet (surcharge)
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 992 reviews
    • 8.8 "Location is great."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% thought parking was inexpensive."
      10.0 "Easily accessible by car, said 100%."
    • 8.0 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.6 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.3 "Only 63% thought the shower was ok."
      5.0 "50% thought the kitchenette was ok."
      6.0 "Only 60% found the balcony ok."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.5 "Breakfast is mediocre."
    • 5.5 "Bar is ok."
    • 4.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 2.1 "Disappointing wellness & sports facilities."
      2.1 "79% didn't like the fitness area."
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    Overall rating

    8.5 Excellent
    Based on 317 reviews
    • 8.7 "Location is great."
      9.3 "93% liked the proximity to shopping."
      8.6 "86% thought parking was inexpensive."
    • 8.1 "Comfort level is high."
      7.7 "77% said the beds were comfortable."
      9.6 "96% thought rooms were spacious."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 6.7 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.7 "Pool is mediocre."
    • 4.8 "Internet is poor."
    • 3.7 "Vibe wasn't good."
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    Overall rating

    8.5 Excellent
    Based on 436 reviews
    • 8.8 "Location is great."
      9.3 "93% liked the proximity to shopping."
      8.1 "81% thought parking was inexpensive."
    • 7.2 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.1 "Average value."
      6.5 "65% thought it was adequately priced."
    • 5.9 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 4.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 158 reviews
    • 8.4 "Location is great."
      9.1 "91% liked the proximity to shopping."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.8 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 79 reviews
    • 8.7 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 7.9 "High comfort."
    • 7.1 "Good service."
    • 6.6 "Rooms are ok."
    • 6.0 "Average value."
    • 3.6 "Vibe wasn't good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Great shopping"
    data provided by TrustYou

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