Overview

Crowne Plaza Houston River Oaks

2712 Southwest Freeway, Houston, TX 77098, United States
+1 713 523 8448

฿ 3,076+

Overall guest ratings

7.4/10 Good
Based on 2,956 reviews

Review highlights

  • 8.1
  • 7.6
  • 5.3
  • 4.7

Nearby

    show all

    About

    Welcome to Our Houston - River Oaks Hotel Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. The Crowne Plaza® Hotel Houston - River Oaks is 100% non-smoking and is situated on the Southwest Freeway near Greenway Plaza.. You can also easily get to the Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, take advantage of our reputation as The Place to Meet in River Oaks. Our hotel offers more than 12,000 sq ft of space, a 24-hour business center, 2-hour RFP response and a personal Crowne Meeting Director. Are you visiting for fun? Staying at the Crowne Plaza® Hotel Houston - River Oaks means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo. Our complimentary shuttle can also take you to the immense Houston - Galleria Mall if you prefer shopping to sports games. Whether you're vacationing or attending a meeting, we're the best place to stay near downtown Houston. Hotel amenities you are sure to enjoy include an outdoor pool, a 24-hour fitness center and the on-site Reeds Restaurant and Bar & Lounge.

    Less More
    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 2,956 reviews
    • 8.1 "Great service."
      8.2 "82% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
      8.2 "82% were impressed by the valet service."
      9.0 "90% found the restaurant service to be one of the best."
    • 7.6 "Good location."
      9.3 "Easily accessible by car, said 93%."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "City centre within easy reach, said 89%."
      9.8 "98% liked the proximity to sightseeing."
    • 7.0 "Good breakfast."
    • 6.2 "Food is average."
    • 5.8 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
      6.3 "Only 63% thought the pool was clean."
    • 4.7 "Wellness & sports facilities were not very nice."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
      4.4 "56% didn't like the architecture."
    • 3.5 "Pool is below average."
    • 3.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.3 Good
    Based on 916 reviews
    • 7.5 "Good location."
      8.8 "88% liked the proximity to shopping."
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.0 "Good breakfast."
      6.6 "Breakfast prices were ok, according to 66%."
    • 5.9 "Food is average."
    • 5.3 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.3 "Internet is average."
    • 5.0 "Average cleanliness."
      1.9 "81% said the bathroom was dirty."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
    • 3.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 3.3 "Pool is below average."
    View all review categories

    Overall rating

    7.6 Good
    Based on 945 reviews
    • 8.6 "Great service."
      8.3 "83% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      9.5 "95% found the restaurant service to be one of the best."
    • 7.2 "Good location."
      9.2 "Easily accessible by car, said 92%."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Breakfast is mediocre."
      6.6 "Breakfast prices were ok, according to 66%."
    • 6.3 "Food is average."
    • 6.1 "Average value."
      6.6 "Breakfast prices were ok, according to 66%."
    • 5.8 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
    • 3.7 "Pool is below average."
    • 3.2 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
    View all review categories

    Overall rating

    7.3 Good
    Based on 650 reviews
    • 7.8 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.2 "Good location."
      9.3 "Easily accessible by car, said 93%."
      8.7 "87% liked the proximity to shopping."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Food is average."
    • 5.6 "Internet is average."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.1 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      3.0 "70% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      1.8 "82% had problems with the shower."
      1.9 "Air conditioning was criticized by 81%."
    • 3.8 "Pool is below average."
    • 3.2 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 2.9 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.1 Good
    Based on 443 reviews
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.3 "Good location."
      9.4 "Easily accessible by car, said 94%."
    • 6.8 "Average value."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Food is average."
    • 5.6 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.0 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      0.9 "91% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      3.1 "69% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 3.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    room was clean and comfortable
    free breakfast
    spacious room
    hotel was nice
    nice hotel
    room was nice
    crowne plaza
    medical center
    free parking
    comfortable bed
    staff was very courteous
    galleria area
    great location
    friendly staff
    pay for parking
    parking garage elevator
    hotel parking
    location and parking
    More
    More

    Photos
    Map

    Map