Overview

Crowne Plaza Houston Galleria Area

7611 Katy Freeway, Houston, TX 77024, United States
+1 713 680 2222

฿ 3,361+

Overall guest ratings

8.2/10 Excellent
Based on 1,065 reviews

Review highlights

  • 8.5
  • 8.4
  • 6.6
  • 6.4

Good to know

  • Professional service
  • Comfortable beds
  • Good accessibility by car

Nearby

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    About

    Perfectly located near the Galleria Mall, Marq*E Entertainment Center, and Memorial City Mall - the Crowne Plaza® Houston Galleria Area offers guests a convenient central location at the I-10/610 interchange close to Reliant Park, George R. Brown Convention Center, Texas Medical Center and Toyota Center.With over 12,000 square feet of unique meeting space, your single point of contact via the Crowne Meetings Director, a two-hour RFP response guarantee and a Daily Meeting Debrief, we are The Place to Meet among hotels in Houston. Houston visitors can enjoy easy access to popular area attractions where you can spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, or visiting the Houston Zoo. In Houston on business we are minutes away from a number of Fortune 500 companies including Weatherford, Schlumberger, Shell, GE, Exxon Mobil, AIG and Air Liquide. From the Crowne Plaza Sleep Advantage® program to the 24-hour fitness and business centers, outdoor oasis pool, The SeventySix11 Bistro & Lounge, plus free scheduled shuttle service within 5 miles, we provide upscale amenities to pamper our guests. IHG Rewards Club Members can enjoy our beautiful IHG Rewards Club Lounge on the 6th Floor with happy hour from 5PM - 7PM Monday - Thursday with a full service bar and hors d'oeuvres. Becoming a IHG Rewards Club Member is free and easy to do at check-in.We look forward to showing you a warm Texas welcome!

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Concierge service
    • Gift shop
    • Express check out
    • Free Internet
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,065 reviews
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      9.3 "93% were happy with the shuttle service."
      7.9 "79% found the restaurant service to be one of the best."
      9.4 "94% were happy with the room service."
      7.1 "Management was excellent, said 71%."
    • 8.4 "Location is great."
      7.8 "Great parking, according to 78%."
      8.8 "88% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
      10.0 "100% thought parking was inexpensive."
      9.3 "93% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to sightseeing."
    • 8.2 "Good value."
      9.1 "91% thought it was a great value."
    • 7.7 "Good breakfast."
    • 7.3 "Good cleanliness."
      7.1 "71% said rooms were clean."
      7.5 "75% thought it was clean."
    • 6.6 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 6.2 "Rooms are ok."
      5.7 "Cleanliness of the bathroom was average, said 57%."
      5.8 "58% thought the minibar was ok."
      5.7 "57% thought the kitchenette was ok."
    • 5.9 "Average comfort."
    • 4.7 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 383 reviews
    • 8.5 "Good value."
    • 8.5 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.2 "Location is great."
      7.7 "Great parking, according to 77%."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% thought parking was inexpensive."
      8.9 "89% liked the proximity to shopping."
    • 7.9 "Good breakfast."
    • 7.4 "Good cleanliness."
      7.3 "73% said rooms were clean."
      7.3 "73% thought it was clean."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 6.3 "Rooms are ok."
    • 6.3 "Food is average."
    • 5.7 "Average comfort."
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    Overall rating

    8.6 Excellent
    Based on 287 reviews
    • 8.5 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 8.4 "Location is great."
      7.7 "Great parking, according to 77%."
      10.0 "100% thought parking was inexpensive."
      7.7 "Easily accessible by car, said 77%."
    • 8.0 "Good value."
    • 7.6 "Good breakfast."
    • 7.2 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 6.3 "Food is average."
    • 5.7 "Average comfort."
    • 5.6 "Rooms are ok."
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    Overall rating

    7.9 Good
    Based on 266 reviews
    • 8.6 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.4 "Location is great."
      8.0 "Great parking, according to 80%."
      8.8 "88% liked the proximity to shopping."
      7.9 "Easily accessible by car, said 79%."
      10.0 "100% thought parking was inexpensive."
    • 8.2 "Good value."
      9.3 "93% thought it was a great value."
    • 7.7 "Good breakfast."
    • 7.1 "Good cleanliness."
    • 6.4 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.0 "Average comfort."
    • 5.3 "Internet is average."
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    Overall rating

    7.8 Good
    Based on 127 reviews
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.1 "Location is great."
    • 7.7 "High value."
    • 7.4 "Good breakfast."
    • 7.3 "Good vibe."
    • 6.9 "Pool is mediocre."
    • 6.7 "Food is average."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.2 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.7 "Average comfort."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Comfortable beds"
    "Good accessibility by car"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    great location
    staff was very helpful
    stay staff
    beautiful pool area
    nice room
    comfortable beds
    nice and clean
    highway noise
    free parking
    nice restaurant
    galleria area
    close to the galleria
    hotel was nice
    memorial park
    restaurant and bar
    friendly staff
    freeway which was noisy
    valet parking
    small elevators
    convenient galleria
    disturb sign
    covers or blankets

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