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Great staff. Great location. Can't think of anything.
Convenient location. Good service. Reasonable price. Jean, Kate and Cathy are the wonderful people who work there and make my stay a very nice experience!
Very close to Ala Moana shopping center and very clean rooms Rooms were kind of small when you look at it. Its perfect for 1 person but probably not for 2 people
Great location if you want to be walking distance from the Ala Moana Shopping Mall Woke up early to machinery noise, this may have be temporary
Tiny tiny tiny rooms. Not even a desk chair.
Staff was very friendly and helpful. Like that there was a Starbucks located inside the hotel. Had a disco there, which is fine for singles, but not too friendly with family with young children. The patrons were a little loud and there was a large crowd outside trying to get in.
Very convenient to Ala Moana Shopping Center
Adjacent to the Ala Moana Mall and dining places. Short walking distance to the Hawaii Convention Center. Starbucks and reasonably price convenient store in the facility. Micro wave and refrigerator availability in the unit. Noise from the heavy machinery at the construction site just outside the window/patio door is constant in the day time. Computer use and printing is too costly for guest.
Convenience of shopping and dining. Staff was friendly. Semi walking distance to Ala Moana State Park. Single rooms in Kona tower where a bit small and a little outdated. Rooms could use a good deep cleaning. Couch in room had stains on both cushions. Carpets are in need of shampooing..
Walk to Ala Moana Shopping Center, Waikiki, multiple beaches, on main bus line to other shopping areas Not luxury accommodations but convenient!
Nothing at all The staff, the price also we waited in line to check in for over an hour.
Clean modern hotel It's a ways from Waikiki beach
price was right. none
employees are warm and helpful.
The Equuss is great value for money. Highly recommended for those looking for a clean friendly place to stay. A few blocks from Wakiki Beach but also away from the hussle and bussle of the commercial hub. Very small swimming pool and only one lift to your appartment. Also lost our reservation but found it on our return.
The facilities are quite attractive given the rate charged. This is a relatively small hotel located few 100 meters away from the beach; and at walking distance from Ala Moana Center. The room was clean and furnished as described. It had wired broadband Internet (but no wireless Internet), a TV, a phone (having a direct phone #), a mini-refrigerator, and a coffee-maker. The bathroom had a shower (no bathtub), a washbasin and a commode. The closet (which had a small safe inside) was also located inside the bathroom. Continental breakfast (included muffins, buns, fruits, coffee, milk, etc.) was made available around 8.00 AM each morning. The staff was quite friendly and helpful.
The location is nice - and the views are beautiful. The hotel needs cleaning - it has roaches
An ideal hotel for those who look for want to be near to a well-known shopping centre i.e Ala Moana Shopping Centre and also Waikiki. Just walking distance to both and can save on transportation. Near to a fast food outlet for those with children. Located by the main road, one feels safe walking even at night. I enjoyed walking to the main shopping area where boutiques are aligned. I could have taken the Waikiki Trolley but I chose to walk as it was a manageable walking distance where my children also did not complain of being tired after doing so.
Location to Ala Moana mall Run down hotel
Nice location and inexpensive. When we came down for breakfast, it was no food at all! The cleaning staff did not clean the bathroom. Towels were changed partially.
The room smelled and it was not clean enought. The picture shown on the website does not reflect reality.
Great location Very basic amenities and room could use some sprucing up. Had roaches.
Rene, at reception, was very considerate and helpful, others were not. Comfortable room. Excellent bathroom. Nice coffee machine and coffee. Good lift. Wifi was advertised on website, but they do not have it. Breakfast is advertised in documentation in room to be till 9:30, but they changed it to 9 and did not tell me. Very steep stairs to front door, difficult with heavy luggage.
Comfortable room, good beds, nice view. Bath sink didn't drain, called but no one showed up to fix . TV remote useless, had to "channel up/down" always. Couldn't just enter channel number. Maid service doesn't get to the room till 3:30/4:00 PM. No room service available. $4 to call from room to a cell with a different area code.
The room had a good view of the ocean, and the sunrise was very pleasant. There was a small kitchenette, and although we didn't avail ourselves of it, I can see that it would come in handy for a longer stay. The location was great, right on the main artery of Waikiki. Shopping, dining, and beaches are all easily accessible by foot, or if you get tired, there are frequent busses along the route. Staff were incredibly helpful and friendly. Fixtures and appliances were very old and worn, laminate was peeling off of the cabinetry. The shower was tiny. I wanted to make our first night in Hawaii a special one, which Is why I got the 'deluxe' room. Perhaps naively, I was expecting the room to be in better condition for the price. But to be honest, waking up to the ocean at sunrise on your first night in the tropics makes small annoyance about the room seem pretty insignificant
Room had a great ocean view and very clean. Workers could be more friendly and new beds!
I enjoyed my view from the 40th floor, especially from the roof or 41st floor. Even the elevator, as treacherous as they seemed, had a wonderful view. No DVD player or ability to order films, the remote control was not programmed to the television. The toilet is installed in a ridiculous location. The general out lay of the room is that at one point there was one pent house on the top floor and rather than split it into two sweet rooms, they broke it into four strange and inconvenient rooms. Total fire hazard with the stairs.
front desk reception not available most of the time. please let customers know they can use next door hotel's reception.
realy nice view to ocean...good locaton to waikiki center and alamona shopping center.
I loved how close it was too the mall and other attractions of Waikiki. The large windows allowed a beautiful view. When we first got into our room it was supposed to be a queen bed but we got to very hard twin beds, the floors were still covered in sand, and one of the elevators was broken so it took a very long time for us to get to and from our room.
Good views as we were on the 35th floor, plenty of storage, close to beach. i lift working so long waits, not sufficient kitchen equip, but supplied on request and AC sounded like an aircraft carrier so too noisy to use
Was close to shopping food and beach. Full kitchenette with stove fridge sink dishes coffee maker and microwave Parking A rough driving valet only parking $25 a day Room Very morbid room that looks like you're in the early stages of the sims. Stove dials didn't have markings so you have to guess whether or not you turned it to hot or low. 2 twin beds, thin mattress hard springs, no comforter. Paint peeling from walls. If you are on a floor under floor 30 you have no view. Staff seems clueless. Cupboard door hinges aren't fitted correctly so some doors are stuck open. Very slow elevators. Took an average of 15 or more minutes to leave hotel. There are better places for the price.
The staff were ultimate professionals, the view was amazing, and you couldn't ask for a better location at the price.
only credits go to front desk staff who were polite and helpful.. I'll skip the minor problems and go directly into the big issues:- 1.The first room given to me has a ceiling with falling paint and in fact a big slice of the paint was lying on the desk 2.The toilet started overflowing upon the first flush (!!!!!!!) and was so serious that it started wetting the carpet of the room in less than a minute!!!! 3.After being transferred to the 2nd room, we requested for a roll-over bed. The front desk staff did mention that the room was a bit too small for the extra bed but still agreed to send me the bed. I am totally surprised when returning to the room finding the bed standing vertically in the middle of the room. classic.