Overview

Sheraton Hong Kong Hotel & Towers

20 Nathan Road, Hong Kong, Hong Kong
+852 2369 1111

฿ 7,160+

Overall guest ratings

8.8/10 Excellent
Based on 8,608 reviews

Review highlights

  • 9.8
  • 9.7
  • 6.4
  • 6.1

Good to know

  • Great view
  • Friendly atmosphere
  • Good accessibility by car
  • Great shopping

Nearby

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    About

    Located along Victoria Harbour, Sheraton Hong Kong Hotel & Towers is in the heart of Kowloon’s business, shopping, and entertainment district. The ferry terminal and subway (MTR) stations are nearby, and Hong Kong International Airport (HKG) is 35 minutes away. Outdoors, a temperature-controlled pool and Jacuzzi as well as a lounge afford unparalleled relaxation year-round. Take time for yourself in our spa, sauna, and health club with professional instructors. Stay in touch at our full-service business center. The hotel’s 782 sleek, inviting guest rooms and suites are ideal places to relax, work, or play. Many offer a postcard view of Victoria Harbour and the dynamic skyline. Sheraton Towers features private reception and the exclusive Towers Lounge on the 16th floor.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Child-friendly
    • Beauty salon
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Child pool
    • Parking
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 8,608 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to sightseeing."
      9.3 "93% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      10.0 "Business sites within easy reach, said 100%."
    • 9.7 "Wonderful beach."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
      9.5 "95% said the concierge service was amazing."
      7.5 "75% found the restaurant service to be one of the best."
    • 8.2 "Generally very clean."
      8.2 "82% said rooms were clean."
      8.7 "87% thought it was clean."
    • 7.7 "Good breakfast."
    • 6.4 "Rooms are ok."
      5.2 "Only 52% thought the shower was ok."
    • 6.1 "Average value."
      5.3 "53% thought it was adequately priced."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.0 "Sufficient business facilities, according to 60%."
    • 5.0 "Internet is average."
      5.3 "53% thought it was adequately priced."
    • 4.5 "Not very comfortable."
      3.5 "65% said rooms were small."
      4.3 "57% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
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    Overall rating

    8.8 Excellent
    Based on 1,979 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
      7.1 "Housekeeping was great, according to 71%."
    • 7.7 "Good breakfast."
    • 6.5 "Rooms are ok."
    • 6.3 "Vibe was decent."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.4 "Average value."
      5.4 "54% thought it was adequately priced."
      6.6 "The price was ok for 66%."
    • 5.2 "Internet is average."
      5.4 "54% thought it was adequately priced."
    • 4.1 "Not very comfortable."
      3.4 "66% said rooms were small."
      4.2 "58% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
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    Overall rating

    9.0 Excellent
    Based on 4,045 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      9.2 "92% thought it was easy to get to the train station."
    • 8.4 "Great service."
      9.2 "92% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.8 "Average value."
      5.9 "59% thought it was adequately priced."
    • 6.4 "Vibe was decent."
      6.6 "66% considered the lobby entrance to be so-so."
    • 6.2 "Rooms are ok."
    • 5.5 "Internet is average."
      5.9 "59% thought it was adequately priced."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
    • 4.3 "Not very comfortable."
      3.5 "65% said rooms were small."
      4.3 "57% thought it was too noisy."
      4.1 "Air conditioning was criticized by 59%."
      3.1 "69% criticized the small bathroom."
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    Overall rating

    9.1 Excellent
    Based on 1,893 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.1 "91% thought the service was very professional."
      9.1 "91% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.6 "Vibe was decent."
    • 6.6 "Rooms are ok."
    • 5.8 "Average value."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.5 "Internet is poor."
      4.7 "53% thought it was overpriced."
      4.4 "56% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 688 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.3 "Rooms are ok."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.7 "Average value."
      5.0 "50% thought it was adequately priced."
    • 5.1 "Internet is average."
      5.0 "50% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great view"
    "Friendly atmosphere"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou
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