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It was well located within the city, just next to a 24 hour mart. The facilities were decent, and the bed was comfortable. The bathroom didn't have enough towels, and the water from the shower kept getting all over the floor, despite our best efforts. The staff was strange at times, at one point asking me 3x to look at my keycard even though I'd shown it to them already. I didn't understand what they were doing. Also, there was no breakfast included.
Location - in the "center" of District 1 but on the less commercial side. Price - very reasonable compared to other 4- or 5-star hotels nearby. Comfort - all facilities are brand new and rooms are stylishly decorated. Amenity - free breakfast/internet/airport pickup/laundry (3- piece/daily) Some parts of the hotel are still under construction so there is some noise in early morning/later at night.
Good place to stay for families, group travel, comfortable and clean Suggest to change the floor tiles of lobby
Central location is a big plus. Nice rcooms- large and comfortable. Friendly and efficient staff. Nothing we do no like. Everything perfect.
Room was nice and the happy hour that was included Breakfast ended too early and was not that good
The location close to markets. The Hotel was not ready for guests. Jackhammer and constant banging from 7.30 am to 9.00pm. It is a work site and should not have been advertised as ready for business.
Everything was very new and clean. The bed was comfortable sheets and towels all good.
Very easy to get around HCMC and are right in the middle of all of the sites. We had such a comfortable stay. The staff were very willing to accommodate changes. In fact, we were able to check-out at 7pm as our flight was 9.30pm. The spa was great, had a massage each day. Nothing we enjoyed our stay.
Fantastic location near Ben Than market and easy walking distance to Reunification Palace and War museum. Shopping malls close by. Staff very attentive and look after you very well. Hotel contemporary, in good condition and excellent value for a city break. Buffet breakfast very good and changed daily. Cannot recommend this hotel enough and would certainly use it again. Swimming pool is an oasis after the frenetic pace of the city.
Very noisy! Our room was upgraded to superior room but was right opposite to the store room. Those house keepers waken us up at 6:00 every morning! Fortunately we stayed for two nights only!
Staff were very helpful when we were dealing with flight problems and they also collected some shopping for me. The pool wasn't available and we booked the hotel as it lookied like they had a very nice pool. Also, we couldn't change our booking without losing all of our money.
The staff and manager was always willing to be helpful with any queries. They were always polite, courteous and respectful even the door men who spoke hardly any english. a very enjoyable, comfortable and pleasant hotel. I definitely would recommend Golden Central to my friends who will possibly visit your wonderful city. The staff are an absolute asset to the hotel. Thank you for such a wonderful stay and experience. Apart from our 1st night in a room that had rather a bad odour I truly have no complaints. I would like to add that when approaching the reception with our complaint everything was done to correct the problem and was done in a very professional manner. Therefore it ended up as a minor issue that was very quickly rectified, Thank you.
location is very near to the shopping district.
The location was great. The room was confortable and suited our needs. We had no hot water at all during our stay. When reported, we were told we neededto run the water for 30 minutes each time and it would get warm. Well, it never did!
New room close to most things
Room was functional and bed was comfortable. However bathroom cleanliness could have been better. The gym was out of action at the time, roof top small pool looked o.k. Breakfast was basic. Clealiness of bathroom.
I like the roof top restaurant morning breakfast and the pool with a few of the city 180 l. I like lobby also. The staff are helpful and friendly. The price is awesome compared to other hotels .The location is really great! I do also like the shower in bathroom. I was very satisfied with my stay, but if I had to pick something I didn't care for. It would be the exercise equipment outside next to the pool. It just not enough space to work out. Since the location is closed to Reunification building, I ran around sidewalks around it. Its a good run!
One of your receptionists was particularly efficient. Other staff less so. Not all staff very efficient
Really Good Value for ones'' monies! Pity the the room window was facing the wall of the other block.
Good location, nice breakfasts, small rooms but comfortable. Interesting massages. Noisy rooms at the front side, even in the new block. Small rooms also means it gets warm immediately if you turn off the airco. Computers with internet available, but slow and full of viruses - simply not usable.
Nice hotel, good location , KL spa is greats , staff speak English very well , breakfast buffet is wonderful have a lot of choice. Thanks very much for my holiday.
The hotel is beside the Ben Thanh market , we can by tour at the tour desk too easy , staff friendly , hotel clean
the location and the room. friendly and accomodating staff
Good location , staff friendly and helpful ,very clean and comfortable .If I back to Viet nam will be come back this hotel
the hotel was great in general. we only stayed one night but because it is centrally located we were able to get the vibe of the city. airport transfer is highly recommended if you are a first time Ho Chi Minh city visitor the hotel is located on a very busy street, but I can't say this is a downside as the room was quiet and it gives you the advantage of stepping right into the chaotic streets of Ho Chi Minh City
Contemporary decor. Good location. We were able to rent a motorbike at the hotel. Wifi in room 407 worked well. Front desk personnel not very friendly. They could learn a lot from hotels in Cambodia. Only 2 pillows for a queen size bed. Buffet breakfast is limited compared to other 3 star hotels in HCMC.
Great location. You can rent a motobike from the hotel. Decent breakfast. Staff was friendlier this time around (during my first stay 3 weeks earlier the front desk staff was not friendly... maybe because it was an evening check in). Although my room was an inside room with no windows (which works great for me as we prefer to sleep in complete darkness) the noise from the street and the cleaning staff was clearly heard. If you're a light sleeper this might be a problem.
Location, clealiness. People nice. Breakfast so-so, but ok.
Helpfull staff. Great location.
Good location No complaints. Staff were excellent.
location is good and service is good the room is a little bit noisy and there's one room even without window but the charge is the same.
Location Breakfast area too small to accomodate all guests at morning peak hours.
hospitality of the hotel staff. room is narrow, not fit for western people. shower room door is leaking water out.
Helpful friendly staff! Hotel exterior looks better than interior. Furnitures a bit old.
Warm welcome, very polite and obliging staff, cleanliness of rooms is excellent, very varied breakfast buffet
Excellent location, friendly staff. New plumbing and furniture. Delicious dinner, a decent breakfast . The restaurant is two computers with free Internet access. In Room 103 a very strong smell from the kitchen, with 5 in the morning, sleep is impossible .
Comfortable bed and great location. Very Asian-oriented breakfast, with few Western options, but that is to be expected! Walls in rooms are very thin so noise travels.
Most of the staff were friendly with great service, and the room where I stayed was clean and spacious. very safe and comfortabule. I stayed two nights at luxury room and another two nights at deluxe room. I would recommend you definitely street side of luxury room. Street side of the hotel room was nothing bad, but back side of the hotel room were dark, as next door stay close to each other, so I had to keep my curtain closed all day. The noise of the air-conditioner was too loud, was really pity.
The security personal are very pleasant and truly seem to care about the guests. Too bad the management doesn't have the same approach! Booked 2 nights at Hong Vina Luxury due to the great reviews read. Upon arrival they took us for a walk two blocks away to a different hotel called Thai Binh hotel which they claimed will give us a "view". The room was on the 3rd floor facing buildings. Upon checking online we found out that we could have booked Thai Binh hotel directly for much less than what we paid for Hong Vina Luxury. In addition to that the rating was much lower for Thai Binh. We went back to the hotel we booked at and spoke with one of the evening staff. He said that he will leave a note to the manager to come speak with us in the morning. The next morning after a horrible stay (the toilet had a piece of feces stuck to it which would not flush away, no consistent hot water, a rooster outside wakes you up at 6am). We went again to try and speak with the manger. A girl at the front desk wouldn't let us speak to him and demanded we explain her the situation. After 20 minutes where she kept calling different people and telling us "you listen to me" we again insisted that we get to speak with the manager. When the manager arrived we showed him a number of different websites that demonstrate a significantly cheaper price at the hotel we were placed in. After an hour spent in this conversation we left without even an apology. We are extremely upset about the situation and feel as we were scammed. There are many 2-3 star hotels in the city with excellent reviews and far cheaper price so save yourself the headache and the money and avoid!
Very convenient to central city on a quieter street. Staff was perfectly accommodating on late arrival and assists with logistics.