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Castle Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, HI 96720, United States
+1 808 935 9361

฿ 4,832+

Overall guest ratings

7.7/10 Good
Based on 1,783 reviews

Review highlights

  • 9.3
  • 8.0
  • 7.6
  • 4.5

Good to know

  • Spacious rooms
  • Accessible parking
  • Great view

Nearby

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    About

    Hilo Hawaiian Hotel is the highest rated, oceanfront hotel in Hilo, near Hawaii Volcanoes National Park. Enjoy newly renovated spacious guest rooms and one-bedroom suites with garden, ocean or summit views of Mauna Kea. Amenities include meeting and banquet facilities, a restaurant, lounge, iCafé, and swimming pool.

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    Castle Hilo Hawaiian Hotel

    Amenities

    • Facilities for disabled guests
    • Golf
    • ATM on-site
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Kitchen/Kitchenette
    • Safe
    • Internet (surcharge)
    • Free parking
    • Designated smoking area
    • Smoking rooms available
    • Wedding services
    • Wi-Fi
    • Terrace/Patio
    • Tennis
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,783 reviews
    • 9.3 "Terrific location."
    • 8.0 "Great service."
    • 7.6 "Nice rooms."
    • 7.0 "Tasty food."
    • 6.5 "Average value."
    • 4.5 "Breakfast is below average."
    • 4.3 "Internet is poor."
    • 0.0 "Disappointing wellness & sports facilities."
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    Overall rating

    7.9 Good
    Based on 927 reviews
    • 9.2 "Terrific location."
      9.1 "Great parking, according to 91%."
      10.0 "100% thought parking was inexpensive."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
      8.3 "83% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.3 "Nice rooms."
      9.4 "94% thought the view was good."
      8.0 "80% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      7.1 "71% said rooms were clean."
      8.0 "80% enjoyed the balcony."
    • 7.1 "Tasty food."
      7.3 "73% loved the menu selection."
      8.0 "80% enjoyed the fish/seafood dishes."
    • 6.6 "Average value."
      6.0 "60% thought it was adequately priced."
    • 4.4 "Breakfast is below average."
      2.6 "74% said the breakfast was too expensive."
    • 4.2 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.7 "Horrible pool."
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    Overall rating

    7.8 Good
    Based on 766 reviews
    • 9.0 "Terrific location."
      8.8 "Great parking, according to 88%."
      9.8 "Good access to the airport, said 98%."
      9.9 "99% thought parking was inexpensive."
      8.6 "86% liked the proximity to shopping."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
    • 7.7 "Nice rooms."
      9.8 "98% thought the view was good."
      7.9 "79% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
      7.6 "76% said rooms were clean."
      7.8 "78% enjoyed the balcony."
    • 7.4 "High comfort."
      7.9 "79% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.3 "Average value."
      6.0 "60% thought it was adequately priced."
    • 4.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.3 "Breakfast is below average."
    • 4.2 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 2.7 "Horrible pool."
    • 0.0 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    7.2 Good
    Based on 17 reviews
    • 9.1 "Terrific location."
    • 7.9 "Good service."
    • 7.7 "Nice rooms."
    • 7.4 "Tasty food."

    Overall rating

    7.6 Good
    Based on 71 reviews
    • 9.4 "Terrific location."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.4 "Nice rooms."
      9.7 "97% thought the view was good."
    • 6.9 "Food is average."
    • 6.3 "Average value."
    • 4.1 "Internet is poor."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Accessible parking"
    "Great view"
    data provided by TrustYou

    Recent reviews

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