Overview

Prince II Hotel
Best Service Friendliness

42B Hang Giay Street, Hoan Kiem District, Hanoi, Vietnam
+84 439 261 203

฿ 713+

Overall guest ratings

8.6/10 Excellent
Based on 127 reviews

Review highlights

  • 9.3
  • 8.6
  • 8.5
  • 3.9

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Prince II Hotel offers an airport shuttle (available on request) for VND 400000 per vehicle one way. Guests will have free perks like WiFi and wired Internet. Nice touches like deep soaking tubs and slippers are offered up in all rooms, along with LCD TVs and minibars.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Child pool
    • Coffee shop
    • Night club
    • Airport shuttle
    • Terrace/Patio
    • Free Internet
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 124 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 8.6 "Location is great."
    • 8.5 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 7.2 "Good breakfast."
    • 6.6 "Rooms are ok."
    • 3.9 "Value below average."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
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    Overall rating

    8.3 Excellent
    Based on 124 reviews
    • 9.2 "World class service."
      9.4 "94% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 6.9 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou
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