Overview

Hanoi Merci Hotel

32, Ly Thai To Street, Ly Thai To Ward, Hoan Kiem District, Hanoi, Vietnam
+84 438 249 867

฿ 1,017+

Overall guest ratings

7.9/10 Good
Based on 223 reviews

Review highlights

  • 9.8
  • 8.6
  • 8.3
  • 4.7

Good to know

  • Professional service

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hanoi Merci Hotel offers an airport shuttle (available on request) for USD 20 per vehicle one way. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms offer flat-screen TVs, minibars, and room service.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Business centre
    • Bar/Lounge
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 223 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.3 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
    • 7.9 "Good breakfast."
    • 4.7 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      3.0 "70% said rooms were small."
      0.0 "100% thought they were poorly maintained."
      4.4 "56% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."

    Overall rating

    8.0 Good
    Based on 151 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 4.8 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      1.8 "For 82%, the rooms looked old."
      3.4 "66% said rooms were small."

    Overall rating

    8.0 Good
    Based on 6 reviews
    • 8.8 "Great service."
    • 7.9 "Good breakfast."
    • 4.6 "Rooms are not good."

    Overall rating

    8.3 Excellent
    Based on 64 reviews
    • 9.6 "Terrific location."
    • 8.7 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 5.0 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 4.7 "Not very comfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    data provided by TrustYou

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