Overview

Hanoi City Palace Hotel

106 Hang Bong, Hanoi, Vietnam
+84 439 382 333

฿ 894+

Overall guest ratings

8.1/10 Excellent
Based on 1,274 reviews

Review highlights

  • 9.5
  • 9.4
  • 7.5
  • 3.5

Good to know

  • Spacious rooms
  • Wonderful sightseeing

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hanoi City Palace Hotel offers an airport shuttle (available 24 hours) for USD 18 per vehicle one way. You'll have free perks like WiFi and wired Internet. 24-hour room service, LCD TVs, and minibars are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,274 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.2 "92% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.5 "Good breakfast."
    • 6.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
      5.7 "57% said the view was so-so."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      2.0 "80% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."

    Overall rating

    8.4 Excellent
    Based on 687 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 7.8 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      5.9 "Only 59% thought the shower was ok."
    • 6.2 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."

    Overall rating

    7.6 Good
    Based on 407 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.2 "92% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 5.5 "Internet is average."
    • 5.3 "Average comfort."
    • 4.6 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      3.4 "66% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      5.0 "Only 50% thought the shower was ok."
      2.1 "For 79%, the rooms looked old."
      2.9 "Air conditioning was criticized by 71%."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Overall rating

    8.0 Good
    Based on 178 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 5.3 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Wonderful sightseeing"
    data provided by TrustYou

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