Overview

Essence Palace Hotel

27-29 Gia Ngu Street, Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
+84 439 262 135

฿ 1,547+

Overall guest ratings

9.3/10 Excellent
Based on 712 reviews

Review highlights

  • 9.9
  • 9.8
  • 9.7
  • 9.7

Good to know

  • Nice building
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Essence Palace Hotel offers an airport shuttle (available on request) for USD 18 per vehicle one way. Guests can indulge in massages at the spa, and Vietnamese cuisine is served at Gia Ngu restaurant, which is open for breakfast, lunch, and dinner. There's also a bar/lounge, and rooms offer tablet computers and 24-hour room service.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Beauty salon
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 712 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.6 "96% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.8 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 9.7 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.7 "Food is to die for."
      9.5 "95% loved the menu selection."
      8.3 "83% were happy with the price."
      10.0 "Yummy desserts, said 100%."
      10.0 "100% loved the dining experience."
    • 9.4 "Awesome vibe."
      8.9 "89% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
      10.0 "100% thought, the hotel was modern."
      9.0 "90% thought the hotel was luxurious."

    Overall rating

    9.4 Excellent
    Based on 348 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.8 "Food is to die for."
    • 9.7 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.4 "94% thought it was clean."
    • 9.6 "Terrific location."
    • 9.4 "Excellent breakfast."
    • 6.4 "Internet is average."
      6.9 "69% thought the wifi quality was ok."
    • 4.9 "Not very comfortable."
      3.4 "66% said rooms were small."
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    Overall rating

    9.4 Excellent
    Based on 135 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.8 "Terrific location."
    • 9.8 "Perfectly clean."
      9.8 "98% said rooms were clean."
    • 9.6 "Food is to die for."
    • 9.5 "Awesome vibe."
      9.1 "91% enjoyed the friendly atmosphere."
    • 4.9 "Not very comfortable."
      3.2 "68% said rooms were small."

    Overall rating

    8.5 Excellent
    Based on 42 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.8 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 7.3 "Nice rooms."
    • 4.7 "Not very comfortable."
      3.5 "65% said rooms were small."

    Overall rating

    9.3 Excellent
    Based on 185 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.8 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 9.6 "Food is to die for."
    • 9.3 "Excellent breakfast."
    • 4.9 "Not very comfortable."
      3.3 "67% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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