Overview

Shangri-La Hotel
Top Resort Hotel

78 Beishan Road, Hangzhou 310007, China
+86 571 8797 7951

฿ 4,803+

Overall guest ratings

8.7/10 Excellent
Based on 4770 reviews

Review highlights

  • 9.5
  • 7.7
  • 2.9
  • 1.4

Good to know

  • Friendly atmosphere
  • Luxurious Hotel
  • Great view

Nearby

    show all

    About

    Location. Located on 40 acres overlooking tranquil West Lake, this Hangzhou luxury hotel is just 5 minutes from downtown Hangzhou. Hua Gang Park is 3 km (2 mi) from the hotel, and West Lake International Golf and Country Club is 21 km (13 mi) away.

    Hotel Features. Shangri-La Hotel Hangzhou offers 3 restaurants are offered at this 4.5-star hotel, including Shang Palace, serving authentic Hangzhounese and Cantonese cuisine. Live entertainment is available several nights a week at Garden Bar.

    This lakeside hotel includes 40 acres of gardens, as well as tree-lined paths where guests can walk, jog, or bike. The modern fitness center provides an indoor pool, sauna, and steam room. Massages are offered.

    The property includes conference facilities, a 24-hour business center, and complimentary wireless Internet access in public areas. Staff can arrange wedding services, event catering, dry cleaning/laundry services, and tour assistance. An airport shuttle is available (surcharge).

    Guestrooms. At Shangri-La Hotel Hangzhou, all 380 air-conditioned guestrooms have views of the lake, hillside, or the gardens. Guest accommodations offer minibars, complimentary high-speed wired and wireless Internet access, and televisions equipped with satellite channels. Bottled water, as well as newspapers, are complimentary. Electronic in-room safes, direct-dial phones with voice mail, and irons/ironing boards are provided. Bathrooms offer separate bathtubs and showers, bathroom phones, and scales. Bathrobes and slippers are also included.

    Less show all
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • No smoking
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Grill
    Less show all
    Reviews

    Guest reviews

    All reviews
    Families
    Business
    Couples
    Solo

    Overall rating

    8.7 Excellent
    Based on 4,798 reviews

    Location
    9.5

    Service
    7.7

    Breakfast
    7.0

    Room
    5.8

    Value for money
    4.7

    Vibe
    4.7

    Amenities
    2.9

    WiFi
    1.4

    Overall rating

    8.8 Excellent
    Based on 2,446 reviews

    Location
    9.5

    Service
    7.8

    Breakfast
    6.7

    Cleanliness
    6.3

    Room
    5.0

    Value for money
    4.5

    Vibe
    4.2

    Amenities
    2.2

    WiFi
    1.2

    Overall rating

    9.0 Excellent
    Based on 1,487 reviews

    Location
    9.6

    Service
    7.9

    Comfort
    7.5

    Breakfast
    7.3

    Room
    7.0

    Vibe
    5.4

    Value for money
    4.8

    Amenities
    3.6

    Overall rating

    8.7 Excellent
    Based on 623 reviews

    Location
    9.6

    Breakfast
    7.0

    Service
    6.9

    Room
    5.5

    Value for money
    4.5

    Vibe
    4.3

    Amenities
    3.0

    Overall rating

    8.5 Excellent
    Based on 239 reviews

    Location
    9.3

    Service
    8.0

    Breakfast
    6.7

    Room
    5.7

    Value for money
    4.8

    Vibe
    4.7

    Amenities
    2.8

    Recent reviews

    More
    Photos
    Map

    Map