Overview

Huachen Kenzo Hotel Hangzhou

342 Xintang Road, Hangzhou 310021, China
+86 571 8647 8888

฿ 1,456+

Overall guest ratings

8.0/10 Good
Based on 1,495 reviews

Review highlights

  • 8.9
  • 7.9
  • 4.8
  • 3.5

Good to know

  • Close to public transport
  • Train station is close

Nearby

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    About

    Huachen Kenzo Hotel puts you 4.4 mi (7.2 km) from West Lake. Guests can indulge in massages, and Hua Chen New Tang Palace, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. A bar/lounge and a spa tub are other highlights, and rooms offer 24-hour room service and minibars.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Game room
    • Bar/Lounge
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,495 reviews
    • 8.9 "Location is great."
      9.6 "Easily accessible by car, said 96%."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      8.8 "Great parking, according to 88%."
      10.0 "100% thought parking was inexpensive."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      4.6 "54% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      4.9 "51% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      1.9 "81% thought the tv was sub-standard."
      1.7 "83% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      4.2 "58% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
    • 3.5 "Not very comfortable."
      4.6 "54% said rooms were small."
      2.4 "76% thought it was too noisy."
      4.9 "51% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
      0.8 "92% criticized the small bathroom."
    • 3.0 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.9 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    Based on 89 reviews
    • 8.9 "Location is great."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good service."
    • 5.0 "Rooms are ok."
    • 3.6 "Not very comfortable."
    • 3.4 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."

    Overall rating

    8.3 Excellent
    Based on 343 reviews
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Great service."
      7.6 "76% said the reception staff was great."
    • 7.0 "Tasty food."
    • 6.7 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.8 "52% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      4.9 "51% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.9 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 956 reviews
    • 8.9 "Location is great."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.4 "Great parking, according to 84%."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.5 "Rooms are not good."
      0.0 "For 100%, the rooms looked old."
      2.1 "79% complained about the bathroom."
      4.2 "58% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.9 "81% thought the tv was sub-standard."
      0.8 "Air conditioning was criticized by 92%."
      1.0 "90% criticized the small bathroom."
    • 3.1 "Quite uncomfortable."
      2.2 "78% thought it was too noisy."
      4.2 "58% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
      1.0 "90% criticized the small bathroom."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.3 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.1 Good
    Based on 104 reviews
    • 8.7 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good service."
    • 4.8 "Rooms are not good."
    • 3.3 "Not very comfortable."
      2.3 "77% thought it was too noisy."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.9 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
    Good to know
    "Close to public transport"
    "Train station is close"
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