Overview

Hangzhou Milan Garden Hotel

No.346 Yan an Road, Hangzhou 310006, China
+86 571 8703 3111

฿ 1,447+

Overall guest ratings

8.4/10 Excellent
Based on 5,761 reviews

Review highlights

  • 9.6
  • 7.4
  • 6.8
  • 4.1

Good to know

  • Good accessibility by car
  • Close to public transport

Nearby

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    About

    At Hangzhou Milan Garden Hotel, you'll be within a 10-minute drive of West Lake. Free perks include WiFi and wired Internet. Rooms at this upscale hotel offer LCD TVs, room service, and slippers.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 6,036 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 7.4 "Good breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 6.8 "Service is ok."
      6.4 "64% said the reception staff was ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.3 "53% thought the management was tolerable."
    • 6.5 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.1 "Rooms are not good."
      1.7 "83% said rooms were small."
      3.3 "67% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      3.3 "67% criticized the small bathroom."
      0.5 "95% found problems with the furniture."
      1.1 "89% said the bathroom was dirty."
      4.1 "59% had problems with the shower."
      4.0 "60% were unsatisfied with the kitchenette."
    • 2.5 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
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    Overall rating

    8.4 Excellent
    Based on 1,327 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
    • 7.4 "Good breakfast."
    • 6.8 "Service is ok."
      6.5 "65% said the reception staff was ok."
      6.1 "Only 61% found the staff to be friendly enough."
    • 6.5 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.0 "Average cleanliness."
    • 4.0 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.5 "65% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      3.2 "68% criticized the small bathroom."
      0.0 "100% thought they were poorly maintained."
      1.9 "Air conditioning was criticized by 81%."
      4.5 "55% had problems with the shower."
      0.5 "95% found problems with the furniture."
      0.9 "91% said the bathroom was dirty."
    • 2.7 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      4.8 "52% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
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    Overall rating

    8.6 Excellent
    Based on 2,535 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.7 "Near to public transport, according to 97%."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good breakfast."
    • 6.6 "Service is ok."
      6.0 "60% said the reception staff was ok."
      6.1 "Only 61% found the staff to be friendly enough."
    • 6.3 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.0 "Average cleanliness."
    • 3.5 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.9 "71% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      3.6 "64% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
      0.4 "96% found problems with the furniture."
      3.9 "61% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
      1.1 "89% said the bathroom was dirty."
    • 2.0 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      3.6 "64% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 1,750 reviews
    • 9.6 "Terrific location."
      9.1 "Easily accessible by car, said 91%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good breakfast."
    • 7.0 "Good service."
      6.7 "67% said the reception staff was ok."
      6.2 "Only 62% found the staff to be friendly enough."
    • 6.4 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.0 "Rooms are not good."
      1.7 "83% said rooms were small."
      3.0 "70% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      3.3 "67% criticized the small bathroom."
      1.0 "90% said the bathroom was dirty."
      0.4 "96% found problems with the furniture."
      3.7 "63% had problems with the shower."
    • 2.4 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      4.8 "52% thought it was too noisy."
      3.3 "67% criticized the small bathroom."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 422 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "Near to public transport, according to 99%."
    • 7.9 "Good breakfast."
    • 6.1 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.3 "Only 63% found the staff to be friendly enough."
      6.2 "Only 62% thought the service was professional."
    • 5.2 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 3.5 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.5 "65% complained about the bathroom."
      2.0 "For 80%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      0.0 "100% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
    • 2.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good accessibility by car"
    "Close to public transport"
    data provided by TrustYou

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