Overview

Hangzhou Fresh House Hotel the West Lake Branch

238 Huansha Road, Hangzhou 310006, China
+86 571 5810 4000

฿ 997+

Overall guest ratings

8.8/10 Excellent
Based on 1,208 reviews

Review highlights

  • 9.7
  • 8.9
  • 3.9
  • 4.5

Good to know

  • Clean rooms
  • Friendly atmosphere
  • Good accessibility by car

Nearby

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    About

    Hangzhou Fresh House Hotel the West Lake Branch boasts easy access to local attractions and airport. Free Wi-Fi is provided at the hotel. All rooms here are equipped with free computer, TV, air conditioner, free disposable toiletries, electric kettle, slippers, hair dryer, various kinds of sockets, etc. For the comfort and convenience of guests, the hotel offers complementary newspaper at lobby, barrier-free access, 24-hour hot water.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,208 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
      8.3 "83% enjoyed the lobby entrance."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 3.9 "Rooms are not good."
      0.4 "96% said rooms were small."
      3.2 "68% complained about the bathroom."
      3.7 "63% found problems with the furniture."
      0.0 "100% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      0.0 "100% thought the tv was sub-standard."
    • 4.5 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 1.7 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      0.7 "93% criticized the small bathroom."

    Overall rating

    9.1 Excellent
    Based on 314 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
    • 8.6 "Vibe was good."
    • 8.5 "Great service."
    • 5.8 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 3.6 "Rooms are not good."
      0.3 "97% said rooms were small."
      3.2 "68% complained about the bathroom."
    • 1.4 "Quite uncomfortable."
      0.3 "97% said rooms were small."

    Overall rating

    8.8 Excellent
    Based on 302 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.4 "Great service."
    • 8.4 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 3.7 "Rooms are not good."
      0.3 "97% said rooms were small."
    • 1.8 "Quite uncomfortable."
      0.3 "97% said rooms were small."

    Overall rating

    8.8 Excellent
    Based on 314 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
    • 8.9 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.4 "Great service."
    • 3.9 "Rooms are not good."
      0.3 "97% said rooms were small."
      3.7 "63% complained about the bathroom."
    • 1.6 "Quite uncomfortable."
      0.3 "97% said rooms were small."

    Overall rating

    8.5 Excellent
    Based on 277 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
    • 9.0 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 8.7 "Good value."
    • 8.5 "Great service."
    • 4.1 "Rooms are not good."
      0.3 "97% said rooms were small."
    • 1.6 "Quite uncomfortable."
      0.3 "97% said rooms were small."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou

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