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Sofitel Hamburg Alter Wall

Alter Wall 40, 20457 Hamburg, Hamburg, Germany
+49 40 369 500

฿ 4,806+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

8.7/10 Excellent
Based on 3,500 reviews

Review highlights

  • 9.3
  • 8.6
  • 7.3
  • 6.9

Good to know

  • Comfortable beds
  • Great reception
  • Friendly service
  • Near city centre

Nearby

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    About

    The Sofitel Hamburg Alter Wall hotel near the River Alster is a harmonious fusion of highly functional design and modern facilities. The bold, opulent, purist design uses simple and luxurious materials such as glass and marble or precious materials and steel to create a unique aesthetic. Enjoy international cuisine in the Ticino restaurant or relax with a drink on the sunny waterfront terrace of this 5-star hotel in Hamburg. The Seagull Spa is an oasis of relaxation for those seeking tranquility.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 3,500 reviews
    • 9.3 "Terrific location."
    • 8.6 "Great service."
    • 7.3 "Good breakfast."
    • 7.2 "High comfort."
    • 7.0 "Good pool."
    • 6.9 "Sufficient wellness & sports facilities."
    • 3.5 "Internet is poor."
    • 3.0 "Terrible value."
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    Overall rating

    8.8 Excellent
    Based on 1,960 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
      9.2 "92% said the concierge service was amazing."
    • 7.4 "Good breakfast."
    • 7.2 "Good pool."
    • 7.2 "Nice rooms."
      7.1 "71% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
      9.0 "90% appreciated the modern rooms."
      9.6 "96% liked the big bathroom."
      8.6 "86% thought the view was good."
    • 3.0 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.2 "Terrible value."
      0.3 "97% said the breakfast was too expensive."
      0.8 "The price was too high for 92%."
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    Overall rating

    8.7 Excellent
    Based on 490 reviews
    • 9.2 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 7.1 "High comfort."
      7.5 "75% said the beds were comfortable."
    • 6.9 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.5 "Only 65% thought the furniture was functional."
    • 6.8 "Pool is mediocre."
    • 6.6 "Average cleanliness."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 6.4 "Sufficient wellness & sports facilities."
    • 3.8 "Internet is poor."
    • 2.9 "Terrible value."
      0.6 "94% said the breakfast was too expensive."
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    Overall rating

    8.4 Excellent
    Based on 315 reviews
    • 9.2 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
    • 8.7 "Great service."
      7.4 "74% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 8.2 "Vibe was good."
      9.1 "91% thought, the hotel was modern."
      9.4 "94% said it was a stylish hotel."
    • 7.2 "Good breakfast."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 6.7 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
    • 3.9 "Value below average."
    • 3.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 735 reviews
    • 9.2 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      8.8 "88% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 7.1 "Good pool."
    • 7.0 "Good breakfast."
    • 6.7 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 6.7 "Sufficient wellness & sports facilities."
    • 6.1 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.4 "For only 54%, the bathroom was ok."
      6.8 "Only 68% said rooms were clean enough."
      5.6 "Only 56% thought the shower was ok."
    • 5.6 "Food is average."
    • 3.7 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.8 "Terrible value."
      0.7 "93% said the breakfast was too expensive."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

    Recent reviews

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