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Mercure Hotel Hamburg City

Amsinckstrasse 53, 20097 Hamburg, Hamburg, Germany
+49 40 236 380

฿ 2,990+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

8.0/10 Good
Based on 1,167 reviews

Review highlights

  • 9.4
  • 8.3
  • 7.9
  • 5.4

Good to know

  • Near city centre
  • Great reception
  • Friendly service
  • Close to public transport

Nearby

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    About

    In the heart of the Hanseatic city: The 4-star Mercure Hotel Hamburg City has 186 air-conditioned rooms with free WIFI. Enjoy relaxing moments in our sauna or experience the unique KAI 10 floating event and meeting facility. The hotel offers 10 further meeting rooms. Arrival: The main train station is 0.9 miles (1.5 km) away, the airport 7.5 miles (12 km) away. By car, take the A1 or A7 highway and benefit from our garage. The hotel is just a few minutes' walk from the S-Bahn.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,167 reviews
    • 9.4 "World class service."
    • 8.3 "Location is great."
    • 7.9 "Good breakfast."
    • 6.7 "Rooms are ok."
    • 6.1 "Internet is average."
    • 5.4 "Food is average."

    Overall rating

    7.8 Good
    Based on 408 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.2 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.4 "City centre within easy reach, said 74%."
      9.3 "93% thought it was easy to get to the train station."
      7.3 "Great parking, according to 73%."
    • 7.4 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 5.6 "Average amenities."
    • 5.2 "Food is average."
      5.4 "Only 54% were satisfied with the menu."

    Overall rating

    8.1 Excellent
    Based on 466 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.5 "Bar is amazing."
    • 8.2 "Breakfast is good."
    • 8.0 "Location is great."
      8.1 "City centre within easy reach, said 81%."
      9.9 "Near to public transport, according to 99%."
      8.9 "89% thought it was easy to get to the train station."
    • 6.7 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 6.0 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    • 5.8 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.7 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 5.3 "Food is average."
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    Overall rating

    8.0 Good
    Based on 93 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 7.9 "Good breakfast."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
    • 5.4 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.1 "Food is average."
    View all review categories

    Overall rating

    8.0 Good
    Based on 198 reviews
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 8.5 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 7.9 "Good breakfast."
    • 7.1 "Nice rooms."
      7.4 "74% said the beds were comfortable."
    • 6.2 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Near city centre"
    "Great reception"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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