Overview

Mercure Hotel Hamburg City

Amsinckstrasse 53, 20097 Hamburg, Hamburg, Germany
+49 40 236 380

฿ 3,233+

Overall guest ratings

8.1/10 Excellent
Based on 1,186 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.7
  • 6.8

Good to know

  • Clean rooms
  • Near city centre
  • Close to public transport
  • Friendly service

Nearby

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    About

    In the heart of the Hanseatic city: The 4-star Mercure Hotel Hamburg City has 186 air-conditioned rooms with free WIFI. Enjoy relaxing moments in our sauna or experience the unique KAI 10 floating event and meeting facility. The hotel offers 10 further meeting rooms. Arrival: The main train station is 0.9 miles (1.5 km) away, the airport 7.5 miles (12 km) away. By car, take the A1 or A7 highway and benefit from our garage. The hotel is just a few minutes' walk from the S-Bahn.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,186 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.5 "95% said the reception staff was great."
      8.8 "88% found the restaurant service to be one of the best."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.6 "96% thought it was clean."
    • 8.7 "Location is great."
      9.8 "Near to public transport, according to 98%."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% thought it was easy to get to the train station."
      7.5 "Easily accessible by car, said 75%."
      8.1 "81% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 7.6 "Wellness & sports facilities were pleasant enough."
      8.7 "87% loved the sauna."
    • 6.8 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.3 "Only 63% said the rooms were modern."
      5.8 "Only 58% thought the furniture was functional."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 5.0 "Internet is average."
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    Overall rating

    7.9 Good
    Based on 474 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.8 "Location is great."
      9.8 "Near to public transport, according to 98%."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.5 "95% thought it was clean."
    • 7.5 "Good breakfast."
    • 7.0 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      8.7 "87% said rooms were clean."
    • 6.8 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.1 "For only 51%, the noise level was all right."
    • 5.5 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
    • 4.1 "Value below average."
      0.8 "92% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    Based on 415 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.5 "95% thought it was clean."
    • 8.5 "Breakfast is good."
    • 8.4 "Location is great."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "Near to public transport, according to 98%."
    • 6.6 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.7 "Only 57% thought the furniture was functional."
    • 5.6 "Internet is average."
    • 5.2 "Average value."
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    Overall rating

    8.0 Good
    Based on 94 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 7.9 "Good breakfast."
    • 5.9 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 5.7 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
    • 4.7 "Value below average."

    Overall rating

    8.0 Good
    Based on 201 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 9.1 "Perfectly clean."
      9.7 "97% thought it was clean."
      8.9 "89% said rooms were clean."
    • 8.9 "Location is great."
      8.0 "Easily accessible by car, said 80%."
      9.8 "Near to public transport, according to 98%."
    • 8.1 "Breakfast is good."
    • 6.9 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.3 "Only 63% thought the furniture was functional."
    • 6.2 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Clean rooms"
    "Near city centre"
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

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