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Hotel Mercedes Hamburg

Steindamm 51, 20099 Hamburg, Hamburg, Germany
+49 40 280 1218

฿ 1,104+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

5.5/10 OK
Based on 1,143 reviews

Review highlights

  • 8.2
  • 6.9
  • 4.2
  • 3.1

Good to know

  • Train station is close

Nearby

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    About

    Hotel Mercedes Hamburg is in the heart of Hamburg, walking distance from St. Mary's Cathedral and Schauspielhaus. This hotel is within close proximity of Arts and Crafts Museum and Ohnsorg Theater.

    Rooms

    Make yourself at home in one of the 23 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    5.5 OK
    Based on 1,143 reviews
    • 8.2 "Location is great."
    • 6.9 "Service is ok."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Internet is average."
    • 4.2 "Disappointing food."
    • 3.1 "Quite uncomfortable."
    • 2.9 "Generally quite dirty."
    • 2.7 "Awful rooms."
    • 2.2 "Horrible vibe."
    View all review categories

    Overall rating

    5.8 OK
    Based on 594 reviews
    • 7.9 "Good location."
      9.2 "92% thought it was easy to get to the train station."
      9.1 "City centre within easy reach, said 91%."
    • 6.8 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 6.4 "Breakfast is mediocre."
    • 4.0 "Disappointing food."
    • 2.9 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      1.7 "83% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
    • 2.8 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 2.6 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.6 "Awful rooms."
      1.2 "88% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      1.5 "85% said rooms were small."
      1.2 "88% said the bathroom was dirty."
      0.5 "95% thought they were poorly maintained."
      2.4 "76% found problems with the furniture."
      2.7 "73% had problems with the shower."
      2.2 "For 78%, the rooms looked old."
      0.2 "98% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
    View all review categories

    Overall rating

    5.3 OK
    Based on 308 reviews
    • 7.4 "Good location."
    • 7.0 "Good service."
      6.9 "69% said the reception staff was ok."
    • 6.2 "Breakfast is mediocre."
    • 4.1 "Disappointing food."
    • 3.4 "Bad amenities."
    • 2.7 "Quite uncomfortable."
      4.7 "53% didn't like the uncomfortable beds."
      1.4 "86% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
    • 2.4 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 2.0 "Awful rooms."
      2.1 "79% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      1.5 "85% said the bathroom was dirty."
      1.4 "86% said rooms were small."
      1.7 "83% found problems with the furniture."
      3.3 "67% had problems with the shower."
      0.5 "95% criticized the small bathroom."
    View all review categories

    Overall rating

    5.4 OK
    Based on 80 reviews
    • 8.5 "Location is great."
      9.4 "94% thought it was easy to get to the train station."
    • 7.6 "High value."
    • 7.1 "Good service."
      7.2 "72% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 3.2 "Quite uncomfortable."
    • 2.9 "Awful rooms."
      1.6 "84% complained about the bathroom."
      2.1 "79% said rooms were dirty."
    • 2.6 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
    View all review categories

    Overall rating

    5.5 OK
    Based on 160 reviews
    • 8.4 "Location is great."
      9.3 "93% thought it was easy to get to the train station."
    • 6.9 "Service is ok."
      7.0 "70% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 3.0 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      2.6 "74% thought it was too noisy."
    • 2.6 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
    • 2.4 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 2.2 "Awful rooms."
      1.2 "88% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      1.5 "85% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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