Overview

Hotel Helgoland

Kieler Straße 173-177, 22525 Hamburg, Hamburg, Germany
+49 40 857 001

฿ 2,633+

Overall guest ratings

7.5/10 Good
Based on 575 reviews

Review highlights

  • 9.3
  • 8.9
  • 4.5
  • 2.1

Good to know

  • Friendly service

Nearby

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    About

    Hotel Helgoland puts you within a 10-minute drive of Hagenbeck Zoo and St. Michaelis Church. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Nice touches like Select Comfort beds with premium linens are offered up in all rooms, along with LED TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 575 reviews
    • 9.3 "Excellent breakfast."
    • 8.9 "Good value."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
    • 7.5 "Good location."
      7.6 "Near to public transport, according to 76%."
      9.8 "98% thought parking was inexpensive."
    • 4.5 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      3.7 "Air conditioning was criticized by 63%."
      4.6 "54% thought the tv was sub-standard."
    • 2.1 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 1.5 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 258 reviews
    • 9.4 "Excellent breakfast."
    • 8.8 "Good value."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.7 "Good location."
      7.0 "Great parking, according to 70%."
      9.7 "97% thought parking was inexpensive."
      7.4 "Near to public transport, according to 74%."
    • 4.7 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      3.7 "Air conditioning was criticized by 63%."
    • 4.6 "Not very comfortable."
      4.2 "58% thought it was too noisy."
      4.1 "59% didn't like the uncomfortable beds."
      3.7 "Air conditioning was criticized by 63%."
    • 1.4 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 115 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "Excellent value."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.8 "Good location."
      7.3 "Great parking, according to 73%."
    • 4.2 "Not very comfortable."
    • 3.9 "Rooms are not good."

    Overall rating

    7.2 Good
    Based on 201 reviews
    • 9.5 "Excellent breakfast."
    • 9.0 "Excellent value."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      7.8 "78% said rooms were clean."
    • 7.2 "Good location."
      9.8 "98% thought parking was inexpensive."
    • 4.5 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
    • 4.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.0 "Disappointing internet connection."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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