Overview

Hotel Baseler Hof

Esplanade 11, 20354 Hamburg, Hamburg, Germany
+49 40 359 060

฿ 2,869+

Overall guest ratings

8.5/10 Excellent
Based on 2,967 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.8
  • 4.8

Good to know

  • Professional service
  • Great reception
  • Friendly service

Nearby

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    About

    Hotel Baseler Hof puts you in a great location, within a 15-minute walk of Hamburger Kunsthalle and Hamburg City Hall. Guests can visit the fitness center for a workout or grab a bite to eat at Kleinhuis, which serves dinner and is one of 2 restaurants. There are 2 bars/lounges and a sauna, and rooms at this upscale hotel offer minibars and room service.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,938 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.9 "79% were happy with the room service."
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
      9.4 "94% loved the menu selection."
      8.0 "80% were happy with the price."
      10.0 "100% loved the dining experience."
    • 8.1 "Breakfast is good."
    • 6.0 "Vibe was decent."
      6.0 "Only 60% thought, the hotel was stylish."
    • 4.8 "Rooms are not good."
      2.4 "76% said rooms were small."
      3.1 "69% complained about the bathroom."
      1.4 "86% criticized the small bathroom."
      2.3 "For 77%, the rooms looked old."
      4.2 "58% found problems with the furniture."
      0.4 "Air conditioning was criticized by 96%."
      3.3 "67% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      3.2 "68% were unhappy with the view."
      0.6 "94% thought the tv was sub-standard."
    • 4.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      2.4 "76% said rooms were small."
      1.4 "86% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
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    Overall rating

    8.5 Excellent
    Based on 1,410 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 9.2 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
    • 8.7 "Food is delicious."
      10.0 "100% loved the dining experience."
    • 7.7 "Good breakfast."
    • 5.9 "Vibe was decent."
    • 4.5 "Rooms are not good."
      1.9 "81% said rooms were small."
      3.3 "67% complained about the bathroom."
      4.1 "59% found problems with the furniture."
      1.6 "84% criticized the small bathroom."
      2.3 "For 77%, the rooms looked old."
      0.4 "Air conditioning was criticized by 96%."
      3.1 "69% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      3.4 "66% were unhappy with the view."
    • 4.5 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.6 "84% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
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    Overall rating

    8.7 Excellent
    Based on 558 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.9 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
    • 8.7 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      9.8 "Near to public transport, according to 98%."
    • 8.5 "Breakfast is good."
    • 6.3 "Vibe was decent."
    • 4.9 "Rooms are not good."
      3.0 "70% said rooms were small."
      3.3 "67% complained about the bathroom."
      0.5 "Air conditioning was criticized by 95%."
      1.8 "82% criticized the small bathroom."
      2.4 "For 76%, the rooms looked old."
      3.4 "66% thought they were poorly maintained."
    • 4.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      3.0 "70% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
      0.5 "Air conditioning was criticized by 95%."
      1.8 "82% criticized the small bathroom."
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    Overall rating

    7.7 Good
    Based on 88 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.0 "Terrific location."
    • 7.7 "Good breakfast."
    • 6.7 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.6 "Average value."
    • 4.8 "Rooms are not good."
      2.3 "77% said rooms were small."
    • 4.2 "Not very comfortable."
      2.3 "77% said rooms were small."
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    Overall rating

    8.4 Excellent
    Based on 881 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 9.3 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Food is delicious."
    • 8.0 "Breakfast is good."
    • 5.8 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was stylish."
    • 5.3 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.5 "Cleanliness of the bathroom was average, said 55%."
    • 4.5 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      2.9 "71% said rooms were small."
      1.3 "87% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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