Overview

Hotel Atlantic Kempinski Hamburg

An Der Alster 72-79, 20099 Hamburg, Hamburg, Germany
+49 40 28 880

฿ 4,923+

Overall guest ratings

8.9/10 Excellent
Based on 3,393 reviews

Review highlights

  • 9.2
  • 8.9
  • 5.9
  • 5.6

Good to know

  • Nice building
  • Professional service
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    This palatial hotel rises along the Outer Alster River, two blocks from the Hamburger Kunsthalle (art museum) and the National Theater; Hamburg Messe is one km away.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Gift shop
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 3,393 reviews
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Near to public transport, according to 88%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      7.5 "75% were happy with the room service."
      8.9 "89% said the concierge service was amazing."
    • 8.0 "Vibe was good."
      8.9 "89% enjoyed the friendly atmosphere."
      8.2 "82% enjoyed the lobby entrance."
      9.2 "92% said it was a stylish hotel."
      9.5 "95% thought the hotel was luxurious."
    • 8.0 "Breakfast is good."
    • 7.7 "Good bar."
      9.5 "Delicious alcoholic drinks, according to 95%."
    • 5.9 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 5.6 "Pool is mediocre."
    • 4.2 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.9 "Value below average."
      1.7 "83% said the breakfast was too expensive."
    • 2.6 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
      1.8 "82% were unhappy with the sauna."
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    Overall rating

    8.9 Excellent
    Based on 2,069 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      8.7 "87% said the concierge service was amazing."
      7.2 "72% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "City centre within easy reach, said 94%."
    • 7.7 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
      9.4 "94% said it was a stylish hotel."
      9.3 "93% thought the hotel was luxurious."
      7.8 "78% enjoyed the lobby entrance."
    • 7.6 "Nice rooms."
      7.4 "74% said the beds were comfortable."
      7.0 "70% were happy with the bathroom."
      7.8 "78% thought rooms were spacious."
      7.2 "72% enjoyed the furniture."
      7.2 "72% loved the minibar."
    • 7.2 "Good breakfast."
    • 6.0 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.3 "Value below average."
      1.5 "85% said the breakfast was too expensive."
    • 2.8 "Disappointing wellness & sports facilities."
      2.0 "80% were unhappy with the sauna."
      1.2 "88% didn't like the fitness area."
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    Overall rating

    8.8 Excellent
    Based on 576 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.9 "Location is great."
      9.4 "City centre within easy reach, said 94%."
    • 8.3 "Vibe was good."
      8.6 "86% enjoyed the friendly atmosphere."
      8.2 "82% enjoyed the lobby entrance."
      9.5 "95% thought the hotel was luxurious."
      8.8 "88% said it was a stylish hotel."
    • 8.0 "Breakfast is good."
    • 7.9 "Nice rooms."
      7.7 "77% said the beds were comfortable."
      7.2 "72% were happy with the bathroom."
      7.9 "79% thought rooms were spacious."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.9 "Pool is mediocre."
    • 3.8 "Value below average."
      1.5 "85% said the breakfast was too expensive."
    • 2.4 "Disappointing wellness & sports facilities."
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    Overall rating

    9.0 Excellent
    Based on 237 reviews
    • 8.8 "Location is great."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Vibe was good."
      8.1 "81% enjoyed the lobby entrance."
      9.0 "90% enjoyed the friendly atmosphere."
    • 7.7 "Good breakfast."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
    • 6.3 "Average cleanliness."
    • 4.1 "Value below average."
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    Overall rating

    9.0 Excellent
    Based on 508 reviews
    • 9.3 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
      9.9 "99% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.2 "Vibe was good."
      9.0 "90% enjoyed the friendly atmosphere."
      9.3 "93% said it was a stylish hotel."
      9.5 "95% thought the hotel was luxurious."
      7.9 "79% enjoyed the lobby entrance."
    • 7.6 "Nice rooms."
      7.8 "78% thought rooms were spacious."
      7.1 "71% enjoyed the furniture."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 3.8 "Internet is poor."
    • 2.5 "Disappointing wellness & sports facilities."
      1.7 "83% didn't like the fitness area."
      1.7 "83% were unhappy with the sauna."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Nice building"
    "Professional service"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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