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Best Western Raphael Hotel Altona

Präsident-Krahn-Straße 13, 22765 Hamburg, Hamburg, Germany
+49 40 380 240

฿ 2,522+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.8/10 Good
Based on 727 reviews

Review highlights

  • 9.6
  • 8.7
  • 8.3
  • 4.5

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    Welcome to the BEST WESTERN Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station, only 1500 m from the Hamburg-Altona Cruise terminal - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. Our hotel is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route (

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Business centre
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 727 reviews
    • 9.6 "World class service."
    • 8.7 "Location is great."
    • 8.3 "Breakfast is good."
    • 7.3 "Internet works."
    • 5.6 "Rooms are ok."
    • 4.5 "Not very comfortable."
    • 1.7 "Bar is disappointing."
    View all review categories

    Overall rating

    8.0 Good
    Based on 428 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 7.5 "Internet works."
    • 6.5 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.9 "For only 69%, the bathroom was ok."
      5.5 "For 55%, maintenance was acceptable."
      6.8 "68% thought the bathroom was big enough."
    • 5.3 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
      6.5 "Beds were acceptable for 65%."
      6.8 "68% thought the bathroom was big enough."

    Overall rating

    8.0 Good
    Based on 72 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 8.3 "Breakfast is good."
    • 7.2 "High value."
    • 4.8 "Rooms are not good."
    • 3.9 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 79 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Perfectly clean."
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Breakfast is good."
    • 6.1 "Average value."
    • 5.6 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
    • 4.6 "Not very comfortable."
      4.9 "51% thought it was too noisy."
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    Overall rating

    7.7 Good
    Based on 145 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Breakfast is good."
    • 5.4 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.4 "For only 64%, the bathroom was ok."
    • 4.8 "Not very comfortable."
      4.0 "60% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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