Overview

A&O Hamburg Hauptbahnhof

Amsinckstraße 2-10, 20097 Hamburg, Hamburg, Germany
+49 40 644 2104 5600

฿ 689+

Overall guest ratings

6.0/10 OK
Based on 1,119 reviews

Review highlights

  • 8.1
  • 7.6
  • 4.1
  • 3.3

Good to know

  • Train station is close

Nearby

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    About

    This centrally located hostel is a 10-minute walk from Hamburg's main train station and within 1 km (0.6 mi) of St. Jakob's Church, Deutsche Schauspielhaus, Hamburger Kunsthalle and HafenCity.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Internet
    • Meeting/Banquet facilities
    • Bicycle hire
    • Game room
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Pool table
    • Storage available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    5.9 OK
    Based on 1,082 reviews
    • 8.1 "Location is great."
      8.8 "88% thought it was easy to get to the train station."
      8.6 "City centre within easy reach, said 86%."
    • 7.6 "Good breakfast."
      7.0 "70% were happy with the price of the breakfast."
    • 6.3 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      6.5 "65% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
      6.3 "Housekeeping was ok, according to 63%."
    • 5.4 "Internet is average."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      1.3 "Unclean dining area, according to 87%."
    • 3.3 "Disappointing food."
      2.5 "For 75%, the dining experience was not enjoyable."
      1.3 "Unclean dining area, according to 87%."
    • 3.0 "Awful rooms."
      3.9 "61% said rooms were dirty."
      3.0 "70% complained about the bathroom."
      2.0 "80% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      2.7 "73% said the bathroom was dirty."
      0.6 "94% found problems with the furniture."
      0.5 "95% thought the tv was sub-standard."
      0.0 "100% criticized the small bathroom."
      4.5 "For 55%, the rooms looked old."
    • 2.3 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 2.2 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      2.2 "For 78%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
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    Overall rating

    6.2 Good
    Based on 151 reviews
    • 8.1 "Location is great."
    • 7.5 "Good breakfast."
    • 6.5 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 6.4 "Average value."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.0 "Awful rooms."
      4.0 "60% said rooms were dirty."
      1.7 "83% didn't like the uncomfortable beds."
    • 2.3 "Quite uncomfortable."
      1.7 "83% didn't like the uncomfortable beds."
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    Overall rating

    5.6 OK
    Based on 389 reviews
    • 7.9 "Good breakfast."
    • 7.5 "Good location."
    • 6.4 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 6.3 "Average value."
    • 3.9 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.6 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 2.8 "Awful rooms."
      2.0 "80% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      3.8 "62% said rooms were dirty."
      2.8 "72% complained about the bathroom."
    • 2.3 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
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    Overall rating

    6.3 Good
    Based on 541 reviews
    • 8.6 "Location is great."
      9.1 "91% thought it was easy to get to the train station."
    • 7.5 "Good breakfast."
    • 6.1 "Service is ok."
      5.2 "Only 52% thought the service was professional."
    • 5.6 "Internet is average."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
    • 3.2 "Awful rooms."
      3.3 "67% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      1.9 "81% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      3.3 "67% had problems with the shower."
      2.6 "74% said the bathroom was dirty."
    • 2.4 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    • 2.1 "Quite uncomfortable."
      1.9 "81% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
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    Good to know
    "Train station is close"
    data provided by TrustYou

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