Overview

Smile Hotel Hakodate

20-11 Wakamatsucho, Hakodate 040-0063, Japan
+81 138 272 700

฿ 1,153+

Overall guest ratings

7.5/10 Good
Based on 2,862 reviews

Review highlights

  • 9.6
  • 8.2
  • 4.8
  • 4.2

Good to know

  • Close to public transport
  • Train station is close

Nearby

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    About

    When visiting Hakodate, Smile Hotel Hakodate is a great choice to consider. You'll have free perks like WiFi and wired Internet.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 2,862 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "Easily accessible by car, said 98%."
      8.3 "Great parking, according to 83%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Breakfast is good."
      9.7 "97% were happy with the price of the breakfast."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.0 "90% were impressed by the laundry service."
    • 4.8 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.2 "Rooms are not good."
      3.3 "67% said rooms were small."
      2.2 "78% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% said the bathroom was dirty."
      0.8 "92% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
      1.6 "84% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      0.9 "91% thought the tv was sub-standard."
      3.8 "62% were disappointed with the minibar."
    • 3.7 "Not very comfortable."
      3.3 "67% said rooms were small."
      0.8 "92% criticized the small bathroom."
      2.3 "77% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      1.6 "84% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
      3.2 "68% didn't like the smoking area."
    • 2.9 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      2.4 "76% thought it was rather dirty."
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    Overall rating

    7.4 Good
    Based on 1,173 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      8.3 "Great parking, according to 83%."
      9.9 "Easily accessible by car, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Breakfast is good."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 5.0 "Internet is average."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.4 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.3 "77% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      0.9 "For 91%, the rooms looked old."
      0.8 "92% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
      1.6 "84% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
    • 3.2 "Quite uncomfortable."
      2.8 "72% said rooms were small."
      0.8 "92% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
    • 2.8 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      2.2 "78% thought it was rather dirty."
    • 1.7 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 801 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% liked the proximity to sightseeing."
    • 8.4 "Breakfast is good."
      9.8 "98% were happy with the price of the breakfast."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 3.6 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.5 "75% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      0.9 "91% criticized the small bathroom."
      1.4 "86% said the bathroom was dirty."
      2.6 "74% found problems with the furniture."
      1.8 "82% thought they were poorly maintained."
    • 3.1 "Quite uncomfortable."
      3.2 "68% said rooms were small."
      0.9 "91% criticized the small bathroom."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 2.8 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 1.6 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 286 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "Great parking, according to 86%."
    • 8.6 "Good value."
      9.6 "96% were happy with the price of the breakfast."
    • 8.3 "Breakfast is good."
      9.6 "96% were happy with the price of the breakfast."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 5.0 "Rooms are ok."
      4.0 "60% said rooms were small."
      1.9 "81% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      0.8 "For 92%, the rooms looked old."
    • 4.6 "Not very comfortable."
      4.0 "60% said rooms were small."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.2 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 2.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.3 Good
    Based on 601 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Good value."
    • 8.0 "Breakfast is good."
    • 7.5 "Good service."
      8.0 "80% said the reception staff was great."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 5.0 "Internet is average."
      4.6 "54% said the wifi quality was bad."
    • 4.4 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.8 "62% said rooms were small."
      2.9 "71% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      0.8 "92% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
    • 3.5 "Not very comfortable."
      3.8 "62% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    • 3.0 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Close to public transport"
    "Train station is close"
    data provided by TrustYou

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